Returning customer having been gutted that Yappy had ceased trading a few months ago. Ordered a xmas decoration and cushion in our new pup's name. Both arrived quickly and were good quality but unfort... See more
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Review summary
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What people talk about most
Based on these reviews
I have ordered bags from the site before and was delighted when Yappy was trading again. I ordered two more bags, the quality of which is disappointing. The previous bags were well made in a pleasant,... See more
Great website, easy to navigate, and we love our new dog feeding mat! Lots of choice, I’ve been looking for personalised pet products for a while and would highly recommend yappy.com
Company replied
I used to shop with Yappy before they were taken over by new owners. I saw some less flattering reviews but have to say am thrilled with the new dog bowl for my huge sheepadoodle. Great quality and gr... See more
Company replied
Company details
Written by the company
Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.
Contact info
United Kingdom
- support@yappy.com
- yappy.com
3.7
Average
4K reviews
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely company to deal with
Lovely company to deal with. Many unique good quality items. Love the towels and bowls especially. The image we use is from the library. The head is a good likeness but not the body as she is a bichon cross with a cavalier king Charles. So we plump for head caricatures on our things for her and we love them.😍❤
September 7, 2023
Unprompted review
Reply from Yappy.com
Hey there Christine! 🙋
Thank you ever so much for leaving us this furnomenal feedback! 🥰
It's wooftastic to hear how much you woof shopping with us for pawsonalised gifts! 🎁
Can't wait to see what you pawchase next! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great company ,quality products and…
Great company ,quality products and fantastic customer service.
August 18, 2023
Unprompted review
Reply from Yappy.com
Hey Sally! 👋🏻
Thank you so much for taking the time to leave us this woofly review! 🐕
I'm pawsitively thrilled to hear you had such a wooftastic time shopping with us! 🥰
Hopefully we'll meet again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Excellent products
Excellent products, exactly as expected, but I have to comment on the exceptional customer service and communication. There was the smallest delay, just one day, in creating my products but the team from Yappy proactively contacted me to apologise and kept in constant contact with updates. I would certainly recommend them to others and am highly likely to use Yappy again in future.
August 4, 2023
Unprompted review
Reply from Yappy.com
Hey there Rachel! 🙋
Wow! Thank you ever so much for leaving us this truly furnomenal review! 😍
I'm so sorry to hear there was a delay with your order, but I'm thrilled to hear our pawsome customer care team were there for you when you needed them! We do pride ourselves on the furbulous service we provide, so hearing such pawsitive feedback means so much to us! 🥰💜
Really hope we'll see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great products great quality my dogs…
Great products great quality my dogs love them x Will always recommend x
July 10, 2023
Unprompted review
Reply from Yappy.com
Hey Mrs Murace! 👋🏻
Thank you so much for taking the time to leave us this furbulous feedback! 🤩
I'm pawsitively thrilled to hear you and your pooches woof your pawchases! 🐕
See you next time! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Fantastic …
Always great products and exceptional service highly recommend
September 7, 2023
Unprompted review
Reply from Yappy.com
Hey there Lynn! 🙋
Thank you ever so much for leaving us this wooftastic review! 😊
It's wagnificent to hear you're always pleased with your Yappy pawchases and experience! 🤩
Do come back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Lovely shop and the personalised items…
Lovely shop and the personalised items are a lovely touch. Everything I have ordered is of good quality and washers well, even after nearly 2 years.
August 10, 2023
Unprompted review
Reply from Yappy.com
Hey Nic! 👋🏻
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
It means the world 🌎 to us to hear that you have shopped with us time and time again, and have been wowed each and every time! Thank you for your constant suppawt 🥲💜
Can't wait to see what your net pawchase will be! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great service
Great service, the lovely book ‘Where’s Annie’ arrived beautifully packed in a box, ready just to put a bow on!
My 4 year old grandson loves it
August 9, 2023
Unprompted review
Reply from Yappy.com
Hey there Catherine! 🙋
Thank you ever so much for leaving us this mutterly amazing review! 😍
I hope you & your grandson enjoy your pawsonalised Annie book for years to come - I'm sure Annie woofs being the star of the show too! 🐕🤩
Hope to see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
I love Yappy’s products
I love Yappy’s products! Practical, creative, good value for money and unique. What you see if what you get - the photos are perfect on the physical items, which are good quality and perfectly fit for purpose.
Communication is excellent and delivery is swift. I love this little company!
August 7, 2023
Unprompted review
Reply from Yappy.com
Hey Michelle! 👋🏻
Thank you so much for taking the time to leave us this wooftastic review! 💜
It certainly sounds like you had a rebarkable experience shopping with us, and I'm elated to hear this! 🥰
We'd love to see you again real soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
I can't Wright a positive review if I…
I can't Wright a positive review if I have no product too review.
Ordered two birthday cards 5days ago, no show. It's now too late.😡
Please ignore the above.
Cards arrived late but top quality.😁
August 12, 2023
Unprompted review
Reply from Yappy.com
Hey there Simon! 🙋
Thank you for taking the time to leave a review of your recent pawchase!
I am pleased your items turned up, but do apologise if these missed the intended occasion.
Please could you contact the customer care team at help@yappy.com so we can look into this further for you? We're here to help!
Best Wishes,
Rhian & the Yappy.com Pack 🐶🐾🐱
Purchase of dog bowl❤️
Yappy.com is a fantastic company to purchase from! Quality of items and service is exceptional
July 11, 2023
Unprompted review
Reply from Yappy.com
Hey Barbara! 👋🏻
Thank you so much for taking the time to leave us this wagnificent review! 🤩
I'm pawsitively thrilled to hear how much you woofed your pawsonalised goodies!
Can't wait to welcome you back again soon! 🙋
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
All sorted thank you
I was premature in my review and indeed all has now arrived - thank you for your kind attention
July 24, 2023
Unprompted review
Reply from Yappy.com
Hey Ian,
I am pleased to hear the item has now arrived - thank you ever so much for taking the time to amend your review!
If you require any further assistance please do let us know!
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great company to deal with innovative…
Great company to deal with innovative products, great prices and fun. Always deliver to time and well packaged. Cards etc come in a day or so and like that items can be personalised. Used for a couple of years one of my go to sites.
July 14, 2023
Unprompted review
Reply from Yappy.com
Hey there Marion! 🙋
Thank you ever so much for leaving us this rebarkable review! 🥰
It's wagnificent to hear about how much you woofed shopping with us, and that you've come back time and time again to shop with us! 💜
Do come back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Wonderful products
Wonderful products, great quality and always makes me smile when I open the parcels. Delivery can be a little slow but well worth the wait and they do have express delivery if needed
Very happy customer
July 19, 2023
Unprompted review
Reply from Yappy.com
Hey Nicola! 👋🏻
Thank you so much for taking the time to leave us this wagnificent review! 🤩
I'm pawsitively thrilled to hear how much you woofed your pawsonalised goodies and how they made you smile!
Can't wait to welcome you back again soon! 🙋
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Yappy Apron
Great whimsical items always despatched quickly and efficiently. They make excellent presents and I purchased the apron with our dog in on it - it really does reflect him
July 13, 2023
Unprompted review
Reply from Yappy.com
Hey there Ruth! 🙋
Thank you ever so much for this furbulous ⭐⭐⭐⭐⭐ feedback!
I'm so happy to hear that you woofed your new apron!😍
Hope to see you again soon! 👋🏻
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
As always Yappy.com have such fantastic…
As always Yappy.com have such fantastic products. Great website and always deliver promptly
June 19, 2023
Unprompted review
Reply from Yappy.com
Hey there Sandra! 🙋
Thank you ever so much for leaving us such a pawsome review! 😍
I'm so pleased to hear how much you woofed your pawchases and I hope your pooch woofed them too! 🐕
Come back again soon! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Aprons
Loved the aprons we received from you.
My dog Blue and I were really impressed with the quality of the aprons
June 30, 2023
Unprompted review
Reply from Yappy.com
Hey there! 🙋
Thank you so much for taking the time to leave us these pawsome ⭐⭐⭐⭐⭐'s!
I'm ecstatic to hear you have enjoyed shopping with us! 💜
Would love to see you again soon! 👋🏻
Best Wishes
Amanda & the Yappy.com Team 🐶😺🐾
I love Yappy.com
I love the Yappy.com website as it offers all things related to dogs and puppies. They offer a wide range of items and some are very quirky, which I really like. It’s very easy to navigate the website and orders are always dispatched promptly and well packaged to prevent damage in transit.
June 8, 2023
Unprompted review
Reply from Yappy.com
Greeting Patricia!
Thank you so much for taking the time to leave such a wagnificent review!
I'm over the moon to hear that you woof the pawsonalised goodies you pawchased from us.
Do come back again soon! 👋🏻
Warmest Regards,
Josh & the Yappy.com Team 🐶🐾
Product was exactly what we wanted and…
Product was exactly what we wanted and actually exceeded our expectations. Delivered prompltly too.
July 11, 2023
Unprompted review
Reply from Yappy.com
Hey Tony! 👋🏻
Thank you ever so much for leaving us such furbulous feedback! 😍
It's wooftastic to hear you woofed your pawchases, and we can't wait to see what you order next time! 💜
Hope to see you again soon! 🙋
Best Wishes
Josh & the Yappy.com Team 🐶🐾🐱
Shopping for a gift for new pups
Shopping for a gift for a family members new pups on yappy was easy.
The blankets were excellent quality and the pups ( and their parents) love them. Everything we order comes quickly and is always great quality. Cards wrapping paper mugs wall plaques books games towels - all excellent 👍
You can always rely on yappy for anything pet related - super stuff🐾
July 8, 2023
Unprompted review
Reply from Yappy.com
Hello there, Sharron! 👋🏻
Wow! Thank you ever so much for leaving us such a rebarkable review! 🥰
It means the world 🌎 to us to hear our woofly customers woof their pawchases, and I am thrilled to hear you have been happy with each of your pawchases to date! 💜
We cannot wait to see what the next item in your pawsonalised collection will be! 🙋
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
I Marleys first portrait was struggling to fine something…
I was struggling to fine something pawsome for my husband for Father’s Day . I came across yappy and ordered a cushion with a picture of Marley out pet lurched . When I recieved it it was great just sorry I didn’t get the next size up .
July 10, 2023
Unprompted review
Reply from Yappy.com
Hey Jackie and Marley! 👋🏻
Thank you ever so much for leaving us this furbulous ⭐⭐⭐⭐⭐ feedback!
Hope to see you again soon! 🙋
... There's always opportunity to upgrade on your next visit🥰
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
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