Returning customer having been gutted that Yappy had ceased trading a few months ago. Ordered a xmas decoration and cushion in our new pup's name. Both arrived quickly and were good quality but unfort... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have ordered bags from the site before and was delighted when Yappy was trading again. I ordered two more bags, the quality of which is disappointing. The previous bags were well made in a pleasant,... See more
Great website, easy to navigate, and we love our new dog feeding mat! Lots of choice, I’ve been looking for personalised pet products for a while and would highly recommend yappy.com
Company replied
I used to shop with Yappy before they were taken over by new owners. I saw some less flattering reviews but have to say am thrilled with the new dog bowl for my huge sheepadoodle. Great quality and gr... See more
Company replied
Company details
Written by the company
Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.
Contact info
United Kingdom
- support@yappy.com
- yappy.com
3.7
Average
4K reviews
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome Dog Beds
“Absolutely brilliant dog beds! Delighted with the quality, size (ordered Large for Bassett Hounds) and vibrant colours with personalised character design and names, 💯% recommend, fast delivery too.”
October 30, 2024
Unprompted review
Reply from Yappy.com
Hey Lalney!
Thank you ever so much for leaving us this pawsome ⭐⭐⭐⭐⭐ review!
Hope to see you again soon! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
I'm impressed with yappy.com
I'm impressed with yappy.com, I bought a few personalised items for a friend's birthday. Everything is good quality and reasonably priced. The website is well set out and easy to use. Fast delivery and everything packed well. I highly recommend them and will be buying again for my own fur baby.
October 9, 2024
Unprompted review
Reply from Yappy.com
Hey Irene! 👋🏻
Thank you ever so much for this totally pawsome ⭐⭐⭐⭐⭐ review!
I'm pawsitively elated to hear you and everyone else woofed your pawchases as much as your experience shopping with us! 💜
Hope to see you again soon! 🙋
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Lovely book
My best friend loved her book to find her beloved dog on each page. I kept getting excited updates on voice note that she had found him on page 1,2,3 etc ! Very happy. Thank you 😊
September 25, 2024
Unprompted review
Reply from Yappy.com
Hey there Maddison! 🙋
Thank you so much for taking the time to leave us this woofly review! 💜
It certainly sounds like you had a pawsome time shopping with us, and we certainly hope you'll return in the future! 😍
See you again soon! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Woofley company to deal with
Lovely company to deal with. Website very easy to use, everything is top quality and a birthday card I had specially made was quick and top quality. I have used them for years for 4 different dogs and a cat. Will keep using Yappy.com in the future as they keep coming up with new ideas.”
September 24, 2024
Unprompted review
Reply from Yappy.com
Hi Anne!👋🏻
Thank you ever so much for this woofly review, we really do appreciate it💜
I'm thrilled to hear that you have had a great experience when shopping with us and you have been happy with all of your products😊🎉
Kind Regards,
Josh & the Yappy.com Team🐶😺🐾
A user friendly website with quirky…
A user friendly website with quirky gifts for dog lovers. I bought a bag for ""Frank's stuff" for his holidays. Reasonable price and high quality. A fun and seamless shopping experience. Top notch! Lots of lovely gifts which can easily be personalised. I especially like “this human belongs to” followed by the pets name. Take a look at the site, you will not be disappointed.
August 23, 2024
Unprompted review
Reply from Yappy.com
Hey there Corey! 🙋
Thank you ever so much for leaving us this furbulous feedback! 🤩
It's wagnificient to hear how much you woofed your pawchases and the pawsonalised aspect of them! 😍
We'd woof to welcome you back again soon! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Great Fun
Great Fun - This has to be 10 characters.? ordered for a friend and what fun :)
August 1, 2024
Unprompted review
Reply from Yappy.com
Hey Richard! 👋🏻
Thank you ever so much for leaving us this totally pawsome ⭐⭐⭐⭐⭐ review! 🥰
I'm pawsitively thrilled to hear you woofed your pawchase, and we hope you'll return again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
100% Recommend
Lots of dog breeds and colours to choose from. Many different personalised products that make great gifts. Fast dispatch and delivery. 100% recommend, really happy with all my purchases.
August 9, 2024
Unprompted review
Reply from Yappy.com
Hey there Jessica! 🙋
Wow! Thank you so much for taking the time to leave us such furbulous feedback! 🥰
It means so much to us to hear how much you woof the variety of breeds we cater for, and that you think our pawsonalised goodies make great gifts! 🎁
Hope we'll see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great service
Great service & good quality cards at reasonable prices.
July 11, 2024
Unprompted review
Reply from Yappy.com
Hey there Janine! 🙋
Thank you so much for taking the time to leave us a woofly ⭐⭐⭐⭐⭐ review!
We're thrilled that you woofed your cards, and we already can't wait to welcome you back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
lovely things
I’ve had some lovely things from this website, all good quality and fun to personalise. Lots of people have passed comments on the things we’ve had done with our blue roan cocker spaniel logo.
August 1, 2024
Unprompted review
Reply from Yappy.com
Hey there G Gurnett! 👋🏻
Thank you ever so much for leaving us this wagnificent review! 🥰
It's wooftastic to hear how much you have woofed purchasing pawsonalised goodies from us, and the compliwoofs you have received for your items! 💜
We cannot wait to see what the next item in your pawsonalised collection will be! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Easy to use website
Easy to use website. Lovely products at reasonable prices fast service 👌 all around just how online business should operate thanks once again folks a yappy. com
July 23, 2024
Unprompted review
Reply from Yappy.com
Hey Paul! 🙋
Thank you so much for taking the time to leave us this furbulous review! 💜
I'm elated to hear you had a ⭐⭐⭐⭐⭐ experience shopping with us!
You know where we are next time you need a furrific pawsonalised gift! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
great range of quality products
Easy to use website and great range of products both for my doggy and us hoomans! Always arrive promptly and good quality.
Recently bought cards and mousemat.. I love being able to personalise items with my dogs image
July 16, 2024
Unprompted review
Reply from Yappy.com
Hey there Rebecca! 👋🏻
Wow! Thank you ever so much for leaving us such a rebarkable review! 🥰
It means the world 🌎 to us to hear our woofly customers woof their pawchases, and I am thrilled to hear how much you woof pawsonalising your items! 💜
We cannot wait to see what the next item in your pawsonalised collection will be! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Where's (dog name) book - Great fun
I bought the hard-back Where's (dog name) book. It arrived really quickly (within a week or so) and was great quality. Not only that but it was great fun trying to find my dog's image in the various pages. Once we'd found him, we also could look for other fun items. Really great and fun idea. Have now ordered another for my friend's dog.
June 20, 2024
Unprompted review
Reply from Yappy.com
Hey Sara! 🙋
Thank you so much for taking the time to leave us this wooftastic review! 💜
I'm elated to hear how much you woofed your new pawsonalised book! 🎁
You know where we are next time you need a furrific pawsonalised gift! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Reply from Yappy.com
Hey there woofly customer! 🙋
Thank you so much for taking the time to leave us this furbulous ⭐⭐⭐⭐⭐ feedback!
It's great to hear how much you woofed your latest purchase!
Hope to see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Fabulous gifts for dog lovers
Fabulous gifts for dog lovers. I've had a few items from them which were great with excellent customer service
July 2, 2024
Unprompted review
Reply from Yappy.com
Hey there Sharon! 🙋
Thank you ever so much for leaving us this furbulous feedback! 🤩
It's wagnificient to hear how much you woofed your pawchases and that you've shopped with us time and time again! 😍
We'd woof to welcome you back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
We bought some coasters with the…
We bought some coasters with the picture of our dog as a puppy on them. They were gorgeous , actually to good to use. Would definitely recommend .
June 8, 2024
Unprompted review
Reply from Yappy.com
Hey Buttonnose! 🙋
Thank you so much for taking the time to leave us this wagnificent feedback! 😍
I'm elated to hear you woof your new coasters so much that they're too good to use! They do make great little ornaments too! 💜
Hope to see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
We love Yappy.com in our house
We love Yappy.com in our house. We've been shopping here for about 4yrs for our furry family. We loved it then, and we still love it now. Long may it continue.
I love the personalisation and the avatars! Such a great idea.
We used to buy the monthly subscription boxes for our rescue. They were such a treat for him..and us, watching him unwrap them! Hope they bring them back soon!
May 23, 2024
Unprompted review
Reply from Yappy.com
Hey there Miss Connor! 👋🏻
Thank you ever so much for leaving us this rebarkable review! 🥰
Hearing that you have shopped with us for 4 years is truly wagnificent, and we thank you endlessly for your suppawt! 💜💜
Until next time we meet again! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Reply from Yappy.com
Hey Jane! 🙋
Thank you so much for taking the time to leave us this furbulous ⭐⭐⭐⭐⭐ feedback!
It's great to hear how much you always enjoy your Yappy experience!
Hope to see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Gorgeous products personalised and…
Gorgeous products personalised and amazing service.
May 27, 2024
Unprompted review
Reply from Yappy.com
Hey there S Knott! 👋🏼
Thank you ever so much for leaving us this pawsome ⭐⭐⭐⭐⭐ review!
It's wooftastic to hear how much you woofed shopping with us! 🎁🥰
Hopefully we'll see you again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
I have had a mug and a tote bag from…
I have had a mug and a tote bag from this company. Good prices and love the fact that many products can be personalised with photos of your dog/cat etc.
May 24, 2024
Unprompted review
Reply from Yappy.com
Hey Hayden! 🙋
Thank you so much for taking the time to leave us this wooftastic review! 💜
I'm elated to hear the recipients of your thoughtful gifts woofed them so much! 🎁
You know where we are next time you need a furrific pawsonalised gift! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Truly pawsome experience
A pawsome experience from this amazing company. There website is great and easy to use. Gifts can be personalised for your pooch or cat, which makes it even more personal.
The gifts are of the highest quality and the customer service is second to none.
I definitely recommend Yappy to anyone who is a dog or cat lover.
May 20, 2024
Unprompted review
Reply from Yappy.com
Hey there Jane! 🙋
Thank you so much for taking the time to leave us this woofly review! 💜
It certainly sounds like you had a pawsome time shopping with us, and we certainly hope you'll return in the future! 😍
See you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.