Yarnbythesea Reviews 98

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and super-fast delivery, often noting that orders arrived quickly and were well-packaged. People appreciate the high quality of the products, especially the yarn, and the competitive, reasonable prices offered. The website is frequently highlighted for being easy to use, with a great range of products and colors available. The service is consistently described as excellent, with many customers feeling that this small company provides a big company service, including clear communication and efficient order fulfillment. Reviewers also appreciate thoughtful touches like vacuum-packed packaging that fits through letterboxes and immediate refunds for postage differences.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast and quick delivery... See more

Product

People report positive experiences with product, highlighting the great selection of yarns and colors,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and good prices offered.... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, great, or... See more

Quality

Users describe positive interactions with product quality, consistently praising the high quality of items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found a shade of yarn at this lovely small business that I couldn't find in the larger online stores. It arrived in compressed packaging in perfect condition with thoughtful, friendly thank you stic... See more

Company replied

Rated 5 out of 5 stars

Great website, easy to find what I needed, and more :) at a good price. Turnaround of order and delivery was super quick, safe secure packaging, thank you, I cannot wait to get started on my next pro... See more

Company replied

Rated 5 out of 5 stars

I have ordered from this website on a number of occasion. Very easy to order. Prompt delivery service with clear documentation. Perfect product for my needs. I will keep ordering from Yarnbythesea as... See more

Company replied

Rated 5 out of 5 stars

I have used them many times, always been pleased with goods and service ,web site is easy to use ,delivery is always quick and on time ,and packaged very well .

Company replied


Company details

  1. Wool Store

Written by the company

Our small rural UK business offers wool at highly competitive prices, plus drift gifts, accessories and more. Fast, reliable shipping or local pickup from our rural yarn store. We pride ourselves in providing excellent customer service and have a passion for anything wool. #kingcole #stylecraft #scheepjes #jamescbrett #creativeworldorcrafts


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my order today

I received my order today. I was unable to find these colors in Canada. I have bookmarked your site as a favorite.
Thank you very much. Great quality cotton. Fabulous service

December 24, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Kimberly, I’m so glad it arrived safely. I always try to get orders out quickly and well packed especially ones travelling across the sea. Many thanks for taking the time to write these kind words. Lily is such a nice cotton. Our own home is filled with Lily items, such as lovely facecloths and it even makes the most wonderful drink coasters that don’t stick and wash easily when needed. I really hope your project works out well. Follow us on Facebook for ideas from some of my customers projects. Happy Monday. Cheryl.

Rated 5 out of 5 stars

1st class service

1st class service
Great selection of yarn

January 5, 2026
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks for taking the time to post a review. It means a lot. Hope you weathered the weekend storm! Cheryl.

Rated 5 out of 5 stars

Very good service

Very good service. Let me know every step of the way with my order very good with the price delivered really quick

January 5, 2026
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Beryl for taking the time to post a lovely review. I really appreciate it. I hope your project works out well. Have a great weekend. Cheryl.

Rated 5 out of 5 stars

Excellent service

Excellent service, really quick delivery! Really good prices. Friendly staff
Perfect :)

January 1, 2026
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Louise for a lovely review and your kind words. I really do appreciate it. Enjoy your weekend. Cheryl.

Rated 5 out of 5 stars

Lovely wool

Lovely wool, good prices, super quick.

December 28, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Thank you Linda for taking the time to post a review. It really means a lot. I’m so glad your wool arrived quickly. Cheryl.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, packaged brilliantly, best seller ever!!! 3rd or 4th purchase from them, will be back for more

December 19, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Thanks so much Dawn for taking the time to post a lovely review. Happy new year! Cheryl

Rated 5 out of 5 stars

Really reasonably priced yarn

Really reasonably priced yarn, lots of choice of styles/ colours. Delivery quick.

December 15, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Thanks so much Lindsay for posting a review and your kind words. Happy new year. Cheryl.

Rated 5 out of 5 stars

Communication was excellent,very…

Communication was excellent,very helpful and very quick response to messages.
My order was packaged very well

November 23, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Thanks so much Alison for your kind words and I’m glad your order arrived quickly (especially with the Christmas post right now being slow). I appreciate you taking the time to post a review. Cheryl - Yarn by the sea.

Rated 5 out of 5 stars

Nice thick yarn fast delivery will…

Nice thick yarn fast delivery will definitely buy again.

November 9, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Thank you Donna for taking the time to post a review. I really appreciate it and for trusting my small UK rural business. I hope your project works out well. Cheryl - Yarn by the sea.

Rated 5 out of 5 stars

This is a small company with a big…

This is a small company with a big company service. I ordered my wool one day and it arrived the next.
The wool was a good price and most of all it was of good quality. Thank you Yarnsbythesea.

November 20, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Isabella for taking the time to post a review and for your kind words. It is much appreciated. Cheryl.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction from start to finish. Attractive prices, order as described, packed safely & arrived in a timely manner. Would definitely shop here again!

November 9, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Julia for taking the time to write a wonderful review. I really appreciate it. Have a wonderful weekend! Cheryl.

Rated 5 out of 5 stars

The Best

The order was fulfilled with fast delivery and a nice little gift

November 6, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Andy for your kind words. I hope you are doing well. Thank you for your repeat business. Have a lovely weekend. Cheryl.

Rated 5 out of 5 stars

Delivered extremely quickly

Delivered extremely quickly, as described.

October 21, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Larisa for taking the time to post a review. I really appreciate it. Cheryl.

Rated 5 out of 5 stars

Wool arrived on time and well packaged

They exactly the wool I needed

November 4, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Shirley for taking the time to post a review. I really do appreciate it and am glad your yarn arrived in good time. Regards, Cheryl.

Rated 5 out of 5 stars

Great service yarn arrived promptly

Great service yarn arrived promptly, would definitely purchase from yarnbythesea again Thankyou.

October 20, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Thank you Zoe for your lovely words. I really appreciate it. I hope your order makes a lovely end product. Cheryl.

Rated 5 out of 5 stars

Excellent shopping experience

Excellent price for a good product. Has everything I wanted (and more!) Well packaged. Arrived within stated time. And I was able to track package the whole way. Can’t ask for more than that!

October 12, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Fiona for taking the time to post a review. I really appreciate it and hope your project works out well. Regards, Cheryl.

Rated 5 out of 5 stars

Fantastic customer service

Quick delivery, and well-packaged.
I paid too much postage and was refunded the difference immediately, even though it was a Sunday - very impressed.
I would not hesitate to use it again or recommend.

October 13, 2025
Yarnbythesea logo

Reply from Yarnbythesea

Many thanks Mel for your kind words and taking the time to post a review. We do take pride in our service and want also to offer wool at a fair price with the right postage. Hope your project works out well. Cheryl.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look