I haven't bought from them in a good while, back in maybe 2019. This company is based in japan, and at the time I received some shirts of excellent quality. From what I'm reading from other more recen... See more
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I've ordered here many times, and this will be the last as I'm missing 2 items of clothing with literally 0 contact despite emailing over 10 times on 2 seperate emails in 2 months. I've had a wait o... See more
Super cheap quality clothes, my cargo joggers immediately ripped on the pocket the first time I wore them. Seams we're sticking out everywhere on my top. Yes, it's from China but youd expect a bit mor... See more
Company replied
Excellent product and friendly customer service. Ordered a Hoodie from their website in March took 19 days to arrive to the U.K., which is pretty quick considering the current situation with Covid-1... See more
Company details
Information provided by various external sources
Here at YAYUKATA you'll find a great variety of our best Japanese street fashion. Treat yourself with a new outfit. At YAYUKATA every order ships for free.
Contact info
China
- yayukata.com
2.6
Poor
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website was easy to use
The website was easy to use, once I order all the information I need was shown, it arrived on time,and the quality of the order was perfect !
September 19, 2019
Unprompted review
Reply from YAYUKATA
Hey there,
thank you so much for your review.
We appreciate your feedback.
If you have any questions about your order, please feel free to contact us at hello@yayukata.com
Sincerely,
Marie
YAYUKATA
I received the wrong size, and was told I had to pay to get it fixed
I bought a men's jacket online, and three weeks later I received a boy's jacket. Then they said I would have to pay to ship it back to them, which is crazy because they made the mistake. I would never shop there again.
September 18, 2019
Unprompted review
Reply from YAYUKATA
Hey Bryant,
we have sent the jacket in the size you've selected. If the jacket is too small, you might have chosen the wrong size. If you're unsure about which size to pick we suggest to add your measurements to your order notes on your cart page and we will make sure you receive the right size.
If you have any questions, please let us know (hello@yayukata.com)
Sincerely,
Marie
YAYUKATA
Took 2 months to come the operator lied…
Took 2 months to come the operator lied that it was on its way when really it was stuck in custom and had been stuck in customs for 4 weeks. The clothes smell like chemical although the fit was okay but in all it was just a slow and bad experience personally
September 17, 2019
Unprompted review
Reply from YAYUKATA
Hey Sherry,
thanks for your review. I checked this and our records show that your order was delivered 4 weeks after you have placed your order, which is 1 week over our average shipping time when choosing EMS Shipping at checkout. If you'd like to have your items arrive faster we recommend to choose our express shipping option.
If you have any questions, please message us at hello@yayukata.com
Sincerely,
Marie
YAYUKATA
very good service!
staff were so helpful with sizing and kind, would definitely shop on here more!
September 16, 2019
Unprompted review
Reply from YAYUKATA
Hey there,
thanks for your awesome review!
Sincerely,
Linda
YAYUKATA
How long will it take to ship to Sweden?
September 13, 2019
Unprompted review
Overall bad!!
Honestly I spent at least $200 with you guys. Quality of the products is horrible! shrinks after one wash! Took a very long time for my products through the mail! Sent me the wrong size on one of my order! I hope you got my email discussing that one wrong item size you guys sent to me. I hope you're gonna send me the right one! Everything is just a horrible experience! Over priced! Never again will I be ordering from you!
September 6, 2019
Unprompted review
Reply from YAYUKATA
Hey Chester,
I'm very sorry to hear this. When washing the garments we highly recommend to machine wash cold and hang to dry or lay flat to dry. Please never tumble dry the clothes. If the garment has any printing on it, it is recommended to turn it inside out, before washing it, to protect the print from taking damage. This way the quality of the clothes will remain the same. Even though we have sent you the correct size, we have sent you a refund for the t-shirt.
If you have any questions, please let us know.
Sincerely,
Linda
YAYUKATA
Appreciate the after sale customer…
Appreciate the after sale customer service
September 4, 2019
Unprompted review
Great
Quick delivery, great quality, will definitely buy from here again!
August 29, 2019
Unprompted review
All these reviews are fake
All these reviews are fake, it is a dropshipping website which means it just buys the same item from China’s AliExpress and forwards it to you with a 50% overprice. There is literally no customer service as they are simply not replying.
August 28, 2019
Unprompted review
Reply from YAYUKATA
Hey there,
thanks for your feedback. We always try to keep our response time as low as possible if we couldn't get back to you within 24h, please accept our apologies. Our reviews are not fake (we all have a life) and we are actually a real company. Our 3 warehouses are based in Europe and Asia. We supply many local and online stores and of course our customers from around the world with our products :)
All questions about your order will be answered within 24h, when contacting us at hello@yayukata.com (please provide your order number)
Sincerely,
Linda
YAYUKATA
Reply from YAYUKATA
Hey there, thank you so much for you review!
We're working on expanding our warehouses, so all deliveries to the United States and Europe will arrive faster :) For urgent orders, we recommend to choose DHL shipping, for the fastest delivery to the US.
Sincerely,
Marie S.
YAYUKATA
Great customer service and good wares
Prices, quality of wares and delivery time are all great! Didn't know my US sizing so i asked support to send me the correct size and they did perfect, they also helped and contacted me quickly on some other issues. Good site all around
Only bad thing was how 1 ware was in stock when i made an order but out of stock on shipping a day later.
August 14, 2019
Unprompted review
Corrext but not very good quality
August 14, 2019
Unprompted review
Clothes- durable
Clothes- durable, comfortable, stylish, worth it!
Customer service- professional, respectful, responsive, caring.
My experience - one of my orders was messed up due to technological difficulties and I let them know. They responded fast and happily fixed the problem as well as sending me something extra for the hassle.
Great company, great clothes!
Would recommend and I’m very satisfied with them.
July 21, 2019
Unprompted review
Where the hell is my order
Where the hell is my order. Almost a month passed by now and I still didn't get it. I swear I'm going crazy
June 22, 2019
Unprompted review
I had such a great experience with…YAYUKATA
I had such a great experience with YAYUKATA! YAYUKATA made everything perfect! They helped me in such a great way. I can't wait till the next time YAYUKATA and I have buissness! I feel everyone should support YAYUKATA because YAYUKATA is for everyone! Thank you so much YAYUKATA!!!!
June 12, 2019
Unprompted review
My track number dosen't work...
My track number dosen't work...
I don't know where is my product exactly
UPDATE : Quick reply from YAYUKATA, problème solved ! Looking forward to my package.
UPDATE : package OK ! Good product ! I will order again !
June 11, 2019
Unprompted review
Reply from YAYUKATA
Hi Antonin,
thanks for you awesome feedback.
Sincerely,
Linda
YAYUKATA
Loved the clothing and friendly…
Loved the clothing and friendly service, definitely recommended as they are way more reliable than other sites
June 10, 2019
Unprompted review
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