Had a slight issue with Yellowcom regarding holiday schedule and Michael was quick to follow this up with a call. He is extremely patient and helpful and and sorted the problem within minutes. First... See more
Location
Switch locationStockmans Way 37A, BT9 7ET Belfast, Northern Ireland, GB
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Made some changes to our business phone system thinking it would take a few days to implement! No, within 24 hours of putting the request in Harry had everything in place, tested, tweaked and finalise... See more
Company replied
We had a few edits we wanted to make to our phonelines today regarding voicemails and calls being held, etc, and Harry was very helpful from start to finish. He had our issues resolved promptly and w... See more
Company replied
Can highly recommend Yellowcom and the service they provide. I have only ever had small issues with them on a couple of occasions - couldn't log in online / trying to set up holiday recordings etc. As... See more
Company replied
Company details
Information provided by various external sources
Leading provider of mobile and landline solutions for business
Contact info
Stockmans Way 37A, BT9 7ET, Belfast, Northern Ireland, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keely really listened to our request
Keely went above and beyond to understand our needs and investigated how Yellowcom could upgrade my internet speeds to allow us to use advanced scanning cloud software at our business.
Everyone at Yellowcom have been friendly and helpful when I have called.
Thanks guys!
Yellowcom
I highly recommend this business.” “Angela's customer service is second to none!
Yellowcom
I recently had an installation from Yellow Com, and I couldn't be happier with the service! The engineer, Fraser Martin, was fantastic—very pleasant and professional throughout the process. He took the time to explain everything clearly, making sure I understood how everything worked before he left. His attention to detail and friendly attitude made the experience stress-free. Highly recommend Yellow Com and Fraser for anyone looking for a top-notch service.
customer service is very good
customer service is very good. Since we joined this service we have always received prompt solutions to our queries and staff is always kind and helpful.
Great service
Very mannerly and know exactly what they are doing. No issues in answering any questions we had. Hassle-free instal from the start.
Rachel was very helpful and kept in…
Rachel was very helpful and kept in communication at a time when we were only getting over Storm Darragh and helped get our issues sorted quickly.
Keely was very efficient and extremely…
Keely was very efficient and extremely professional. She made this process so simple. An asset to your team. Thanks Keeley
Staff who are on the ball
Steve Wright and Declan have been very good at keeping touch with me I haven't had to chase them once they are very proactive
Rachel is a very experienced…
Rachel is a very experienced telecommunication expert.
I had minor glitches when changing over to the VoIP system. She was always available to help and resolve any issues that needed attention.
George Corry
Corry Diesel Systems
Longford
Steve from the account management team…
Steve from the account management team has been amazing and the professional service is outstanding
Rapid response for customer service
Rapid response for customer service
Very Helpful
Easy to deal with
Excellent all round
Excellent company to deal with , Michaela Kieran
Was first class and the external workers also.
First Class Tech Support for Microsoft 365 log-in issue
The quality of tech support provided by Gabriel makes Yellowcom stand out from other telecommunications providers. A Microsoft 365 log-in issue meant I could not access our business SharePoint site. Gabriel worked late in the evening with me to try to resolve the problem, but without success. The following morning (Saturday) he found the solution, and successfully regained access for me into our site. We are so thankful to have his technical knowledge and commitment to customer service as part of our package.
Excellent service from Yellowcom’s…
Excellent service from Yellowcom’s account management team. They are quick to respond, solution-oriented, and always ensure my account runs without a hitch. A truly professional and reliable team.
Site Visit
Site Engineer Fraser Martin visited our office today in Enniskillen to install new system. On arrival Fraser explained everything in detail on what he would be doing today. He got to work immediately and quietly and completed our installation without any disruption to the everyday run of the office. Thank you so much for making the changeover so easy for us.. Well done.
Excellent service from Yellowcom’s…
Excellent service from Yellowcom’s account management team. They are quick to respond, solution-oriented, and always ensure my account runs without a hitch. A truly professional and reliable team.
"The account management team at…
"The account management team at Yellowcom is outstanding. They are always responsive, professional, and quick to resolve any issues. Their support has been invaluable, ensuring my account runs smoothly. I highly recommend their services."
Anthony sorted my issue out very…
Anthony sorted my issue out very quickly and was great to deal with.
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