Stay well away from this bunch of cowboys !! Put deposit down with promise they would purchase my more expensive bigger car and pay difference from car i wanted .Paperwork says non refundable deposit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a Peugeot 2008 from this company on march 5th 2026 traded my car in all went smoothly 5 days after buying the car the management light came on took it back to yes car for the then manag... See more
Title: Avoid this dealer – unresolved faults, broken promises, and misleading trade‑in practices I purchased a Skoda Yeti from Yes Car / Caralto Ltd, and the experience has been shocking. T... See more
An amazing, friendly and professional service from start to finish. I bought a car remotely, part exchanging mine. I live a looooong way away - in the outer hebrides - so was unable to go in person, b... See more
Company details
Written by the company
Used car dealership. Providing Quality used cars for competitive prices.
Contact info
Yes! Car Ltd, Unit E14, Cumberland Trading Estate,, LE11 5JY, Loughborough, United Kingdom
- 01509437570
- info@yescarltd.co.uk
- yescarltd.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Enquired about a car that I was…
Enquired about a car that I was thinking of purchasing but needed to know a few details of the car on their web site. It said that I could ask questions about the car which I did. I spoke to someone online and she said that they'd get back to me. Well, this hasn't happened so it would appear that this company didn't like my questions... or answers to their questions but it would be courteous to send an email at least to tell me.
Brilliant service
Brilliant service, no pushy salesman! Tom was brilliant start to finish, explained everything I needed to know about finance and warranty to me! Would 100% recommend to anyone who is looking for a quality second hand car!
Extremely unprofessional service
Extremely unprofessional service , only Alex had anything about him , back street garage back street service promised my deposit back which I was told was refundable , however they had decided not to refund it as they had done the cambelt on request, sorry it's in the service schedule at that mileage age to be done ...if the cars ain't prepped right walk away totally unprofessional...

Reply from Yes! Car Ltd
All round excellent
Found an advert online via Autotrader with YesCar!
Got in contact with Tom and he answered all my questions and allowed me to arrange a viewing for the vehicle.
Once there, he was friendly and welcoming and even offered me a free coffee on his brand new machine! He then gave me the keys and let me check the vehicle over in my own time, unlike other sellers who almost force the vehicle down your throat.
Took the vehicle out for a test drive and Tom was more than happy to accommodate my needs and questions.
I loved the car, bought it there and then and even managed to get it delivered to my address over 4 hours away a couple of days later.
Check out YesCar! yourself! You will not be disappointed!!
Brilliant customer services
Brilliant customer services that define the old adage of “customer is always right “ Tom and YesCar team did not disappoint when I make enquiry about a car in their stock.
The support husby and myself received right from telephone contact to delivery of a purchase car was beyond what I expected from car dealership. Once again husby and I saying thank you , and using this platform to let would-be customers to about your “extra-miles “ polite services Yes Car Limited offering.
They gave us all the time we needed to test drive and answer all our weird questions with utmost politeness with first class product knowledge. I cannot stop without mentioning Yes Car delivery they offered me . That was perfect. Tom & Tom .👌🏿
I will come back again and again to enjoy your first class customer services anytime I need a change of car .I strongly recommend Yes!Car to everyone.
Thanks.
So happy we went to Yes! Car
So happy we went to Yes! Car to find a car. They had a really good selection of cars at great prices and the best thing is they are not pushy salesmen. Tom was really helpful and the sale was effortless and even sorted out the Tax on the car before we left.
Everywhere was clean and tidy. I would 100% recommend anyone to use this company.
Thanks again
Stay away from this company
Stay away from this company! Money grabbers! Only concerned about money and they’re selling cars to cash buyers which aren’t HPI. Financed a car from them and got told it has been sold when I called to collect it. Finance agreement was signed already and cleared. They sold a car already on finance to a cash buyer (which is illegal) because they couldn’t be bothered to wait for me to collect it. No proper communication from them at all, refusing to answer phones because they know they’re in the wrong! Only concerned about money and no concern for their customers.

Reply from Yes! Car Ltd
Fantastic Service!
This is my first car purchase that was completely my decision, everyone tried to warn me not to do this online but I took a leap of faith and have been so happy with this decision. The service I have received from Tom from start to finish has been excellent, every single question has been answered and any issues I had he instantly resolved. Every single mad question has been answered with professionalism and expertise- I would recommend purchasing through this company that have made so many brilliant alterations to the sales process in order to be able to operate during a lockdown. The car was delivered in a timely fashion and the fact it has a 14-day money-back guarantee for any manufacturing defects really put your mind at ease. It makes me happy to see how well a company has adapted to the change in buying and selling cars, its a great lesson for their competitors.
Great experience all round
Great experience all round. Perfect level of detail provided, extra photos and videos also provided upon request to relieve any concerns we had. Quick responses to my numerous questions, numerous! Car we purchased is above and beyond our expectations, couldn’t be happier. Service was great and speedy. I’d 100% be using again and recommending to others.
Outstanding service
What a refreshing change to come across two guys that aren’t pushy sales men, but genuine customer service people.
The car is great, full service history, honest guys making a living.
You can go here with confidence that you will be cared for and they will help you all the way.
Tom is a fantastic guy
Tom is a fantastic guy . Car is great . Great service . Highly recommend. 5 stars from me
Great service
Great service. Always contactable through Whatsapp. Were quite happy to talk through everything with me and made it very easy. Would definitely recommend!
Excellent
Love my car! Excellent customer service all round, overall very pleased.
Excellent service
Excellent service, 100% recommend this company to anyone, very friendly
Fantastic customer service and really…
Fantastic customer service and really pleased with my new car. Thank you.
Quick service and very friendly
Quick service and very friendly, helpful staff I would 100% recommend this company to family and friends!
A* for yes! Car
Purchased a car from yes car a few weeks ago, And could not fault the service. Very friendly polite and thorough staff! Would defiantly recommend to anyone!
Great!!
Really good experience with Yes! Car, came to view the car no problems, went through all the options for purchase and then came back to collect and it was all ready and sparkling clean!! So so happy with my new car! Can’t thank these guys enough!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







