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YES Glazing Solutions Reviews 177

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very happy that a friend recommended YES Glazing to us. What a great, professional company with amazing staff. Their assistance throughout went beyond d our expectations. We would recommend them to an... See more

Company replied

Rated 5 out of 5 stars

We are delighted with the new window, which looks great and will be so much more energy efficient. No more condensation! The fitters did a great job - they were quick and efficient and left everything... See more

Company replied

Rated 5 out of 5 stars

Excellent service as usual from Lee’s team at Yes Glazing . Unusual to get such brilliant after sales service from companies nowadays but they manage it every time. Superb work from George and Harry... See more

Company replied

Rated 5 out of 5 stars

We had a replacement of a skylight, with an opening this time. The opening section is 2m and total length of skylight 4m. The old was taken off with care and new one impeccably installed. The guys wer... See more

Company replied

Company details

  1. Window Installation Service
  2. Door Supplier
  3. Window Supplier

Written by the company

At YES Glazing Solutions, we take pride in being authorised and trusted installers of leading glazing brands. Our strong reputation is built on consistently delivering high-quality glazing products that are tailored to suit your specific needs. We offer a comprehensive range of premium glazing solutions, ensuring the perfect match for every project. From energy-efficient windows and elegant doors to advanced glass systems, our products are designed for performance, durability, and visual appeal. Our commitment to quality means we never compromise on materials. Every installation reflects our high standards of craftsmanship and attention to detail, delivering reliable and lasting results. We understand that every space is unique. That’s why our experienced team provides a fully personalised service—from the initial consultation through to the final installation. We work closely with you at every stage to ensure your expectations are not just met but exceeded. At the core of our business is customer satisfaction. Our knowledgeable and friendly staff are always available to guide you through the process, answering any questions and helping you make informed decisions. When you choose YES Glazing Solutions, you're investing in industry-leading products, expert installation, and unmatched service. Transform your home or workplace with innovative, stylish glazing solutions—discover the YES difference today.

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4.8

Excellent

TrustScore 5 out of 5

177 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

good people to work with

good people to work with

not the cheapest

but worth it

mark rumbelow

November 7, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you Mark, we are very happy you enjoyed working with us. Whilst we may not be the cheapest, we hope the excellent level of customer care at YES Glazing Solutions and the top quality of our market leading glazing products means that every one of our clients is satisfied with a great value service.

Rated 5 out of 5 stars

Highly recommend

I chose YES Glazing to replace kitchen and bedroom bi-folds. From start to finish, they provided a really professional high quality service. I was kept fully informed of all stages of my order. The installation took place over 2 days with a team of 3. They were really professional, covered all areas, removed coverings at the end of each day and cleaned after themselves. The quality of the sliding doors are superb, the narrow central glazing bars mean that the view out is virtually unrestricted and the finish and making good was excellent. I can't recommend them highly enough.

October 3, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you for the feedback on the good service from YES Glazing Solutions Carole, we are delighted you are so happy! The VISION Ultra slim sliding doors are an excellent choice, particularly with the narrow sightlines giving unspoilt views. I will pass on your kind words about the good work from the installation team. We hope you can enjoy those unspoilt views for many years to come.

Rated 5 out of 5 stars

Excellent

From start to finish YES glazing have been great to work with. Not only is the end product of slimline aluminium sliding doors better than we even imagined, the sales, customer service and installation team have been fantastic throughout. I very happy we decided to go with YES and the whole experience has been faultless. Thank you.

September 16, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you very much for your extremely kind words. Our slimline sliding doors were specially designed exclusively for YES Glazing Solutions. We're glad you like them and were delighted you chose them for your wonderful project. I will pass your feedback on to the teams - they will be very happy to hear their hard work was appreciated.

Rated 5 out of 5 stars

The team at YES Glazing were extremely…

The team at YES Glazing were extremely helpful. First spotted them from a comment/ post on Houzz and as there were local I looked them up. They gave us a number of quotes over a 12-15 month period and were happy to spend an hour or so with us on each of our 3 impromptu visits to their showroom. The showroom was particularly helpful in assisting us make our final decision. It was great to be able to see the quality and the detail of their range.
The surveyor and fitting team were all helpful and tidy on site and the admin kept us informed all along the way. Thanks to James and the team at Yes - we are extremely pleased with our new doors.

September 7, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you for your lovely review of YES Glazing Solutions. We're glad you appreciated the wonderful new showroom and found the range of products on show helpful in making those crucial buying decisions. The team will all be pleased to hear that we went that extra mile with our service and hope you will enjoy your new doors for years to come.

Rated 5 out of 5 stars

A simple and quick service provided as…

A simple and quick service provided as always

September 4, 2019
Unprompted review
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Reply from YES Glazing Solutions

Many thanks for the king words Jonny - it is always good to get repeat business from our trusted clients. YES Glazing Solutions have been striving to improve efficiency and streamline processes. As well as finding new customers, it is especially important to us to look after our existing clients and provide the best service we can.

Rated 5 out of 5 stars

Yes Glazing turned up on time and…

Yes Glazing turned up on time and managed to get the 2 day job done in a day. They were very personable and we are thrilled with the result. Bit of a lead time but was worth the wait in the end.

August 14, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you Nicola, we're delighted to hear that you are happy with the window installation service from YES Glazing Solutions. We are continually working hard with the manufacturers to improve the lead times for all of our products but as you have seen, the quality of our products ios worth the wait!

Rated 5 out of 5 stars

YES is a great example of a fabulous company to deal with

In a sea of literally thousands of sliding doors and window companies online, I am so glad my architect recommended YES. From the start all their staff were friendly, patient and accommodating to my requests. The sliding door and windows arrived promptly and were fitted by a great team of four working all day, very neatly and were so personable. There were two minor issues which YES are resolving straightaway & it's for this reason (& the quality of their products) that I cannot recommend this company highly enough. Special thanks to Lee, Hayley, George, Steve, Martin & Stellios for all your help.

July 19, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you Linda. We are always pleased with recommendations. YES Glazing Solutions have formed successful partnerships with many architects and thankfully receive a lot of repeat business with ever more happy clients. We are so glad you like our Sliding Doors as we designed them and had them manufactured exclusively for us to ensure we are able to offer the very best features for security, convenience and simplicity. I will pass on your kind words to the lovely installers who fitted your project. Best wishes, the YES Glazing team.

Rated 4 out of 5 stars

We’ve been working with Yes Windows for…

We’ve been working with Yes Windows for a number of years; not only for windows but our stair case too. The quality of product and installation is very good. For the most recent project they helped replace damaged windows and frames caused by a break in. As you can imagine this was quite a stressful time but Hayley helped us identify the work that needed to be done and cost in a very timely manner as we were keen to get back to normal as quickly as possible. The team that attended onsite were friendly, tidy and got the job done promptly.

The reason for four stars and not five is that in the past the delivery of service has been delayed but this didn’t happen on this occasion.

July 6, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you Caitriona. We are pleased to see many of our customers return to us again and again. We hope that by selling only the best quality products and ensuring our level of service is excellent every time we will continue to maintain the good relationships and trust we have with our clients and enjoy more repeat business many times over.

Rated 5 out of 5 stars

The YES glazing technicians did a great…

The YES glazing technicians did a great job fixing the locking mechanism on our bi-fold sun-flex doors. They replaced both locks but only charged us for one, as they felt that the second lock could be resurrected back in the workshop and used again.

Excellent service.

July 5, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you very much indeed Mr Bradshaw. Delighted to hear you are so pleased with the repair YES Glazing Solutions carried out on your Sunflex Bifolding Doors.

Rated 5 out of 5 stars

Always professional to deal with

Always professional to deal with, quality service and keep their promises - they honoured a 10 year glazing guarantee when we had a crack after 9.5 years with no quibbling! Highly recommend

July 4, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you Jim. We pride ourselves on our great customer service at YES Glazing Solutions - keeping the good relationship with our existing customers is very important to us too so we're very pleased to have sorted out the issues you experienced. Many thanks for your recommendation.

Rated 5 out of 5 stars

Pleasant to deal with

Pleasant to deal with. Very helpful in the planning stage and the work was carried out swiftly and with minimum disturbance. Many thanks.

July 1, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you very much indeed Charles. The Crittall Specialist at YES Glazing Solutions will be delighted to receive your kind words, as will the installers. We're very glad you are happy with our service.

Rated 5 out of 5 stars

Yes Glazing fitted our new back door…

Yes Glazing fitted our new back door which had to exactly match the existing one. They removed the old door including the frame and lintel and fitted the new hardwood double glazed door and frame. Everything done professionally, on time and with minimum fuss. No problems.

June 28, 2019
Unprompted review
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Reply from YES Glazing Solutions

Many thanks indeed Deal Mr L for your kind words. YES Glazing Solutions were thrilled to be asked to fit a bespoke timber door. Not just a beautiful looking door, but the integrated thermally insulating double glazing and high security features will help update the home and add value too.

Rated 5 out of 5 stars

I am very happy with the service

I am very happy with the service provided by YES Glazing and the windows installation was stress free.

May 9, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you so much Hedie, we are very proud of the excellent service attained at YES Glazing Solutions and strive to ensure all our windows installations are conducted with our customers needs foremost in mind. The team will be very grateful to hear your kind words.

Rated 5 out of 5 stars

Very professional

YES Glazing just replaced the very old windows of our flat. The team did an excellent job, went the extra mile and were very professional. Can thoroughly recommend.

May 8, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you very much, we take great pride in our work at YES Glazing Solutions and it is always good to hear from our happy customers. We hope you enjoy years of very low maintenance with the new windows.

Rated 5 out of 5 stars

GT Builders

Very professional company from advice right through to installation. Wouldn’t hesitate to recommend James and the whole team.

May 7, 2019
Unprompted review
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Reply from YES Glazing Solutions

Many thanks indeed Craig. I have seen installation photos and the sliding doors look fantastic! I will pass on your kind words to the YES Glazing Solutions team and we look forward to working on more of your projects in the future.

Rated 5 out of 5 stars

Very good product very good service

Very good product very good service, I would recommend YES Glazing to anyone looking for high quality fenestration.

March 28, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you Joanne, we really appreciate your recommendation for YES Glazing Solutions and it's great to know our products and service tick the right boxes.

Rated 5 out of 5 stars

Excellent

Kind, helpful, patient people and a really great job on the finished result.
They turned my home into something special.

March 15, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you for your kind review Tom. It really means something when YES Glazing Solutions are able to make somebody's home special with the top quality door and window products we can offer. Enjoy your beautiful doors for many years of maintenence free bliss!

Rated 5 out of 5 stars

Good quality fenestration

Good quality fenestration. They managed to deliver the project ahead of time with minimal fuss. Thoroughly recommend them.

March 12, 2019
Unprompted review
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Reply from YES Glazing Solutions

Thank you very much for your recommendation Paul. We are always keen to offer the best quality doors and windows at YES Glazing Solutions with a simple, efficient quoting system - like you said, no fuss. We are very glad you were pleased with the service and of course if there are any future projects you would like our team to quote please get in touch.

Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish was highly efficient and professional. The team who actually did our installation, George, Steve and Stellios were absolutely fantastic. We cannot praise them enough! They were so considerate, a delight to have around, brilliant
craftsmen, so the job was done carefully but quickly and looks and works beautifully. They even did a fabulous job of cleaning up and
all that was left behind was our new windows and doors. We are
really happy and will recommend them to friends.

February 6, 2019
Unprompted review
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Reply from YES Glazing Solutions

Many thanks KP, we're delighted you like our slimine aluminium doors and windows. The YES Glazing Solutions team always like to know they have done a good job quickly and efficiently but most importantly it is customer satisfaction that gives us the best reward and means more customers will come to us. I will pass on your kind words to the installations department. Thank you.

Rated 3 out of 5 stars

We purchased 3 slim sliding doors and 4…

We purchased 3 slim sliding doors and 4 skylights from Yes glazing. The products are good quality. But the lead time wasn't the best. It delayed our project for few weeks. When the engineer came to inspect the place asking some changes for the doors fitting. but few were so unnecessary when the installers came. But we have asked our builders to do it on our own cost.
Skylights were not the size which we were ordered. They work but bigger size from our plan. Yes glazing couldn't explain why they gave us the wrong size. and didn't give us any discount on the wrong size.

After few weeks, we felt quite strong wind come through one of the skylight. Yes glazing did come and find out it wasn't sealed properly. I asked the customer service why they didn't seal the skylight, I got a reply saying 'Hi Jason,Thank you for your email.
With regards to your question, I am unable to answer why the rooflight was not sealed on installation. However, can confirm the works are now complete and water leak is resolved.'

Overall we are happy about the products, but not happy about their customer service.

December 13, 2018
Unprompted review
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Reply from YES Glazing Solutions

Sorry Fuzhi, the delays were caused by your building contractor going off-plan and building incorrect structural openings. Our installers helped overcome these problems as best they could without causing much more expense. The leaking seal in the skylight was notified to us two months after fitting and within a week our team scheduled repairs and rectified the problem for you - we therefore believed you to be very pleased with our service. If you are in any way dissatisfied, please get in touch, as our customer service team pride themselves on giving the best performance possible to everyone and we only want the best products fitted in our projects.

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