Fantastic experience from initial booking through to returning the car. Good team of staff. Car was perfect, a tidy little runabout, perfect for parking and inner city driving ( this was m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ditto many other reviews, really great staff, super fast, efficient, humorous even. The car was older but drover well, clean, did the job perfectly. Far cheaper than competitors and if anything better... See more
Second time hiring from Yes Rentals - very professional, car hire very reasonably priced. In a great location, on bus route from Onehunga where I was staying. Staff very kind, and allowed me to take t... See more
Company replied
Hi Team, Had wonderful experience collecting Car from your ground staff RAN & he did good job up upgrading Car. RAN seems to be very customer friendly & courteous, thank you!
Company details
Written by the company
Yes Rentals is the fastest growing car rental in New Zealand. Our staff team shaped from a group of people who love to travel and love life, Yes Rentals adheres to the service concept of treating every customer with the most professional and enthusiastic attitude, and insists on providing the most complete and cost-effective car rental experience for every traveler. Since its inception, Yes Rentals has been receiving positive feedbacks from every customer. All our stores are located around the airport area, which helps the pick-up and return process convenient and efficient. The multilingual customer service, 7/24 hour emergency assistance line, unlimited kilometers, no hidden cost, and zero risk insurance package are always there to support you throughout your trip. New Zealand is a beautiful place for you to enjoy and welcome to drive around to experience the world of natural. We look forward to seeing you in our Yes Rentals store. For no-nonsense NZ car hire at a fair price, trust Yes Rentals. Yes Rental is looking forward to seeing you!
Contact info
152 orchard road, 8053, Christchurch, New Zealand
- +64 34202878
- info@yesrentals.co.nz
- yesrentals.co.nz
4.1
Great
224 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 52% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super easy pick up and drop off
Super easy pick up and drop off. Great hybrid options.
September 21, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Glad to hear you found pick-up and drop-off super easy and enjoyed our hybrid options 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
Nice and easy to deal with
Nice and easy to deal with. Car was great
September 14, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Glad to hear everything was nice and easy and that you enjoyed the car 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
Reply from YES RENTALS
Thanks!
Great to hear you found the service convenient and affordable 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
Car worked without an issue
Car worked without an issue. Quick and efficient pickup and drop off.
September 14, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Great to hear everything worked smoothly and that pick-up and drop-off were quick and efficient 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
No hidden charges
No hidden charges. Friendly staff. Affordable price. Great cars. Highly recommended.
September 14, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Really glad to hear you found everything transparent with no hidden charges, and that the staff, cars, and pricing all met your expectations 😊 We really appreciate the recommendation and hope to see you again next time!
Yes Rentals Auckland Branch.
Good value car
Good value car. Good customer service. Bit of a longer wait for the shuttle than expected so factor in extra time to your plans.
September 14, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Great to hear you found the car good value and enjoyed the customer service 😊 We also appreciate the honest feedback about the shuttle wait time — that’s helpful and something we’ll keep working to improve.
Thanks again for choosing us, and we hope to see you next time!
Yes Rentals Auckland Branch.
Easy process and great service
Easy process and great service. The vehicle I had was super economical. Will definitely use them again without hesitation
September 14, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Great to hear you found the process easy, the service great, and the car super economical 😊 We really appreciate your support and look forward to seeing you again next time!
Yes Rentals Auckland Branch.
Great customer service
September 13, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Really glad you were happy with the customer service 😊 We appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
So easy to book
So easy to book, friendly staff and shuttle to the airport free of charge. Highly recommend!
September 14, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Great to hear you found the booking so easy, enjoyed the friendly service, and appreciated the free airport shuttle 😊 We really appreciate the recommendation and hope to see you again next time!
Yes Rentals Auckland Branch.
Highly recommend Yes Rentals
Second time hiring from Yes Rentals - very professional, car hire very reasonably priced. In a great location, on bus route from Onehunga where I was staying. Staff very kind, and allowed me to take the car to fill up petrol even though I was a little late returning due to heavy traffic. Will definitely hire from Yes again.
September 11, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Great to hear you’re a returning customer and that you continue to find the service professional and reasonably priced 😊 We’re also glad our team could help make things easier with the petrol stop and the flexibility on your return — especially with the traffic.
Really appreciate your continued support and look forward to seeing you again next time!
Yes Rentals Auckland Branch.
I had a fantastic experience with Yes…
I had a fantastic experience with Yes Rentals! Their service was truly excellent — the staff were incredibly friendly and patient, and everything from the airport pickup to the check-in process was smooth and efficient. The car was in great condition and very clean, which made my trip even more enjoyable. I really appreciate how convenient and stress-free the whole rental experience was. I highly recommend Yes Rentals to anyone visiting Auckland. Will definitely choose them again next time!
September 11, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
We’re really happy to hear you had such a fantastic and stress-free experience from airport pickup through to drop-off 😊 It’s great that the car was clean and comfortable and that our team helped make everything smooth and convenient for your trip.
We truly appreciate your recommendation and look forward to welcoming you again next time in Auckland!
Yes Rentals Auckland Branch.
Reception staff is really friendly and…
Reception staff is really friendly and I’ll come back again when I arrive CHCH again.
September 10, 2025
Unprompted review
Nice service!
September 9, 2025
Unprompted review
Ditto many other reviews - superb
Ditto many other reviews, really great staff, super fast, efficient, humorous even. The car was older but drover well, clean, did the job perfectly. Far cheaper than competitors and if anything better. Must be a bit scary for the other rental companies... Thanks to the Christchurch team!
September 5, 2025
Unprompted review
Very friendly people here
Very friendly people here. Car’s reliable and well maintained. Highly recommend!
September 9, 2025
Unprompted review
Reply from YES RENTALS
Thanks!
Great to hear you found the team friendly and the car reliable and well maintained 😊 We really appreciate your recommendation and hope to see you again next time!
Yes Rentals Auckland Branch.
Good service and very friendly staff
Good service and very friendly staff, recommend to everyone who wants cheap rentals
September 9, 2025
Unprompted review
Staff are friendly to explain…
Staff are friendly to explain everything
and the price is reasonable.
September 9, 2025
Unprompted review
My preferred car rental in Christchurch
Always fast to pickup. Easy to book and drop off is swift. I have used them several times for rentals and the pricing is good too. I do tend to chase discounts and like I said I have used them several times because they are usually the most competitive.
September 9, 2025
Unprompted review
Great car and service!
The car and the service was great! Great value for the price paid.
September 8, 2025
Unprompted review
efficient check in and out
Quick and efficient check in and out
Hybrid car very affordable and economical to fill.
Ran smoothly and was easy to navigate.
Would definitely use again.
September 7, 2025
Unprompted review
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