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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their prompt, knowledgeable, and courteous assistance, highlighting exceptional customer service. Many people appreciate the personalized approach and quick response times, often noting that issues are resolved efficiently. The products, particularly the welders, are frequently described as working great and being user-friendly, with many consumers expressing satisfaction with their performance and features. However, some customers also noted occasional issues with product quality, such as items arriving damaged, screens going bad, or manufacturing flaws in components. Despite these initial problems, reviewers generally found that the company's customer service team, including specific individuals, was highly effective in providing resolutions, often sending out replacement units or parts quickly.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like Ana... See more

Product

Clients share positive opinions on product quality, with many praising the performance and versatility of... See more

Customer service

People report positive experiences with customer service, often describing it as prompt, knowledgeable, and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and timely... See more

Quality

Customers had ambiguous experiences with product quality. Many reviewers praised the machines, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW!!! Double WOW! I didn't know that customer service line this even existed any more! Ana was prompt, knowledgeable, and courteous. She helped diagnose my issue and even sent me a replacem... See more

Company replied

Rated 5 out of 5 stars

Wow, best customer service i have ever experienced. I called with a question, no answer and i didnt leave a message. 20 minutes later Raymond called me back, told him my issue and he promptly emaile... See more

Company replied

Rated 5 out of 5 stars

I currently own 2 Yeswelders. My most recent welder purchase, I ordered the lbt150 spool gunwith it. Unfortunately, it arrived damaged and I contacted customer service. Raymond reached out the next... See more

Company replied


Company details

  1. Welding Supply Store

Written by the company

YesWelder was born from a vision to provide affordable and high-quality welding equipment to those entering and experienced in the world of welding. We didn’t want to be ‘just another welding equipment company’. The YesWelder founders wanted to provide motivation and inspiration for welders of all skill levels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

First one we reach for

I have bought a few welders from Yeswelder and love the product and the support.

I own car washes and have used these welders have become our go to welders when working on conveyor systems that have 275,000 cars roll over them annually without any issues, use their rods too.

I recently made a mistake with a shipping address for an order so I contacted Yeswelder as soon as I noticed, Raymond got back to me quickly and took care of my mistake.

November 30, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing review, Gordon! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

I had a question about inverter…

I had a question about inverter generators to be used for my CT2050 and DP200 YesWelders. I received the answer to my questions the next day from Ana. She was definitely helpful and responded very quickly. I find this true every time I I have a question and YesWelder is there to help.

December 8, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the beautiful feedback, Larry! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Yes welder is worth the pound for pound it delivers

Firstly, the representatives at this company are fantastic. Ana, who was absolutely outstanding delivering professional and speedy resolution to all my questions and recent order of my MigPro250. It is a great feeling to know reps like Ana still are out there when making a costly purchase. A small snag in the delivery but Ana, was at attention and made sure my order was re-directed to my address the next day after the weekend. Fantastic work. The MigPro250 is a super reliable and precise machine that is with no issues from the first inch of wire used off the role. I used the machine for a couple hours this weekend and I was amazed how the machine would leave a smooth non-spatter outcome. I am absolutely happy with this purchase. The MigPro250 can certainly be used in high demand severe conditions and lead the MiG equipment pack, without a doubt.

December 6, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing review, Jason! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Customer service above and beyond

We had a little ordering glitch when my husband and I ordered to many plasma cutter. I contacted customer service and Raymond promptly reached out and helped us cancel and refund our duplicate orders. Thank you Raymond for staying with us all the way through. Jody Snyder

November 29, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the awesome feedback, Don! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

I currently own 2 Yeswelders

I currently own 2 Yeswelders. My most recent welder purchase, I ordered the lbt150 spool gunwith it. Unfortunately, it arrived damaged and I contacted customer service. Raymond reached out the next day, I explained what happened and he was able to replace the spool gun. It was a pleasure dealing with quality customer service. I love both of my yeswelders and will continue to support their product in the future. Raymond was a big help, thank you!
-Aaron from Minnesota, USA

December 2, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the awesome feedback, Aaron! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Great Service

The team at Yeswelder got me the part I needed to get my welder back up and running. Anna, Raymond, and Sherwin thank you all!!!

December 4, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the fantastic feedback, Shane! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana, Raymond and Sherwin. 🙂

Rated 5 out of 5 stars

Bought a cut-65NS plasma machine

Bought a cut-65NS plasma machine, being a farm our state has no sales tax for ag producers, couldn't locate process for submitting proper form, left a message to that effect @ 10:26, Response from ANA with instructions @ 11:30, I attached form to response email @ 10:46 next AM, response from ANA @ 3:46, approving form and refunding sales tax. OUTSTANDING customer service from ANA, also inline with reviews concerning customer service read while researching machine and it's capabilities

November 30, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing review, Scott! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Stellar customer service

I have heard amazing things about this company and everyone was right. I had an issue with my order (not their fault) and called them to get help with it. Raymond in customer service totally helped me rectify the issue and I have my new welder and helmet all ready to go! Thank you again Raymond and Yes Welder!

December 1, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the fantastic feedback, Arika! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Thanksgiving happiness

A bevy of Facebook ads and YouTube reviews convinced me to get a new MIG welder. Ordering was easy, and after some confusion with tracking updates, I sent support a note. Raymond was supremely helpful, investigated on my behalf, and got me a solution within an hour, on Thanksgiving evening. I’m thoroughly impressed and happy for the help. Looking forward to burning some metal.

November 27, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Jake! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

DP200 Welder/Customer Service

Got the DP200 from Kickstarter. Welder works great and is very user friendly. After a year, the screen went bad, likely due to it being the first generation of a new model. Contacted customer support and Ana took care of me. Got a replacement shipped out and tracking shows it’ll be here about a week from the day I called customer support.

November 21, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Daniel! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Customer service representative Raymond kept me informed and was very kind and efficient as a customer service rep. The product was of high quality for a great price.

I initially thought I had not received my entire order so I contacted YesWelder. Raymond, the customer service representative, assured me that the package was coming in 2 shipments. The missing package arrived a few days later. Knowing that YesWelder stands behind their great products with knowledgeable and efficient customer service makes me comfortable to purchase future products from YesWelder.

November 21, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, John! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Raymond handled my concern in a timely…

Raymond handled my concern in a timely manner. I ordered the DP200 from Yeswelder. 4 days after I ordered it the DP200 went on a Black Friday sale. He offered me a gift card for the difference which I felt was more than reasonable. The timeliness was all handled within 24 hours over a weekend which I was also impressed. Thank you Raymond.

November 22, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Douglas! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

I had a couple of issues which were…

I had a couple of issues which were resolved quickly and with added information from both people that I dealt with, Ana and Raymond. Really good service that went quickly and above and beyond. Thanks a lot!

November 17, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the awesome feedback, Juan! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond and Ana. 🙂

Rated 5 out of 5 stars

Great customer service

Their team followed up promptly when my packages got lost, Ana did a great job in resolving all the issues. I highly recommend the products and their customer service.

November 6, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing review, Baja! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

My experience with Ana from YesWelder…

My experience with Ana from YesWelder has been incredible! I could not find the 7 in 1 Plasma Cutter available anywhere, (Probably due to demand) but she was able to get it to me in time for a very important job! A huge THANK YOU to the YesWelder team!

Troy

November 19, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the awesome feedback, Troy! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

I had an issue with an order that I thought was an overcharge.

I had an issue with an order that I thought was an overcharge. I contacted the support group at Yeswelder to dispute the charges and chancel the order. Ana contacted me and explained that the charge I saw was inaccurate and explained why it showed what I saw was a price without the internal discount. Ana was responsive to my inquiry very polite and seemed like she really cared. Because of Ana in the support group I changed all my welding purchases to Yeswelder from their competitor.

November 14, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing review, Gatorfan! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Great Support

Ordered a ct2050 and it arrived with some shipping damage. I emailed my issue and Ana was very quick to respond and handle the issue very quickly. I deal with many companies, and they should model their support like yeswelder has done. Thanks again for the help Ana!

November 10, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the fantastic feedback, Sam! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 4 out of 5 stars

Raymond was very helpful

Raymond was very helpful in providing a tracking number for the welding unit. There was a bit of confusion with the initial tracking number that was linked to the regulator that arrived via USPS. The welder arrived yesterday via UPS.

November 14, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Shane! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

I had an exceptional experience with…

I had an exceptional experience with Ana at YesWelder, and I can’t say enough about her outstanding customer service. From the moment she reached out, Ana was professional, knowledgeable, and incredibly attentive. She took the time to fully understand my issue, offered clear solutions, and followed through with genuine care and efficiency.
What really stood out was her willingness to go above and beyond—she didn’t just resolve the problem; she made the entire experience smooth and stress-free. It’s rare to find someone so dedicated to ensuring customers feel valued, heard, and supported.
Ana is a true asset to YesWelder, and because of her exceptional service, they’ve earned a loyal customer in me. If you have the opportunity to work with her, you’re in excellent hands!

November 12, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the fantastic feedback, Devon! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Raymond from customer services has…

Raymond from customer services has helped me since day 1!
First,
Response was within 24 hours
2nd
My issue with delivery was handled instantly.
Thx Raymond
I needed them parts

November 10, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Willian! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

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