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Yoga Insure Reviews 

16,902
•
TrustScore 4.5 out of 5

4.7

Auto Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more

Company details

  1. Auto Insurance Agency

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(16,902)

3,361 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Charlie

Live chat function real easy to use and agent Charlie was very helpful and was able to assist with my issues.

August 25, 2026
Unprompted review
Rated 4 out of 5 stars

Thanks Bradley

It would have been much easier to talk on the phone / face to face, and the 9-12 timings were an issue, but the agent on the live chat was polite and able to answer my questions. Bradley - thank you, you were very helpful.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Yoga - Dennis

Spoke with Dennis W today live chat & he has sorted out my log in issues very efficiently & confirmed all is in order with my policy. Very grateful for his help & efficiency - a star!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Ami d was So professional and very polite.l Nice to chat with someone who is very helpful and has got patience's.

August 25, 2026
Unprompted review
Rated 4 out of 5 stars

Renwal quote

I received renewal notice with a price I was happy with. However when I had checked over my policy details, the price was increased, despite no chnges having been made.
The communication system is not easy to navigate. There s no option to telephone or email. The only way to get in touch is firstly to deal with a chat bot then be transferred to an agent. This can involve a wait.
Once I finally spoke with an agent - Jack - he was able to rsolve my issue and restore the original quote, although there was no explanation as to why this had happened.

August 25, 2026
Unprompted review

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