Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more
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Very helpful agent Brad
Online chat with agent Brad, he sorted my problem swiftly and easily, and in a friendly manner. Recommended! 😊
Great service spoke to Brad on live…
Great service spoke to Brad on live chat .he dealt with my query .brilliant service.thank u
Brad was excellent in solving my…
Brad was excellent in solving my problem. Excellent service, many thanks.
Charlie was very helpful on live chat
Charlie was very helpful on live chat.
I was recently in car accident, he helped answer all my questions.
Thank you Charlie
Great customer serive from Jack
Change of Vehicle - Cancellation and Quotation
Jack was amazing on chat today, very knowledgeable, very helpful and very respectful. Thank you Jack for helping me out this morning.
Spoke to
Spoke to
Shanice today regarding my renewal
And she was very informative. Thank you
Policy information
Jack was very helpful and professional and dealt with my queries very swiftly and politely. Well done Jack
Spoke with Jack on live chat
Spoke with Jack on live chat.
he was brilliant, I only needed to change my address and the portal wasn't letting me do it. Fixed the problem within minutes. I then seen that I could add on extra cover on certain aspects, no hard sell, which I loved - just clear communication and explanations to them services.
Thanks Jack, I usually hate not being able to physically speak to someone. You made it simple and easy!
Dennis W sorted my change of policy…
Dennis W sorted my change of policy request quickly no problem at all!
Just finished the live chat with Brad…
Just finished the live chat with Brad who was able to solve my issue with portal log in and send me a copy of my insurance certificate to my email. They could do with extending the live chat opening hours though, very helpful when you get to speak to them and no waiting but the chatbot they have outside these times is next to useless.
Bradley was excellent on my recent…
Bradley was excellent on my recent online chat regarding my car insurance, would be a better world if more people had this helpful approach to customer service.
Policy renewal
I needed to sort out my policy with yoga and Charlie helped sort it out and was a great help
Policy changes
I received help from Jack who speedily sorted my issue - very happy
Live Chat with Jack Great, Professional Service
I have just been on to the Yoga Insurance Portal to renew my insurance, but I wondered if I would look at a few areas as I wanted to stay with Yoga for another year rather than jumping ship. I went onto the Live chat and I was corresponding with Jack. He came back to me very quickly and was incredibly helpful. He suggested re-quoting and checked my insurance needs with me. We ended up with a better price and me staying with Yoga which was a great solution. I will definitely use the live chat again and I hope everyone is as helpful and informative as Jack was. Great service.
Had to cancel my insurance policy with…
Had yo cancel my insurance policy with yoga Jack was very helpful and sorted everything without fuss
I needed a document and Jack provided…
I needed a document and Jack provided it for me immediately.
dealt with Jack A
dealt with Jack A, all sorted clean and efficient thank you
Brad was so so helpful thank you
Positive feedback for the help.
Very, very helpful and confirmed everything I needed to know and do. Thank you very much.
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