Yoga Insure Reviews 

16,899
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(16,899)

3,361 reviews in the last 12 months

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Rated 5 out of 5 stars

Spoke with Jack on live chat

Spoke with Jack on live chat.

he was brilliant, I only needed to change my address and the portal wasn't letting me do it. Fixed the problem within minutes. I then seen that I could add on extra cover on certain aspects, no hard sell, which I loved - just clear communication and explanations to them services.

Thanks Jack, I usually hate not being able to physically speak to someone. You made it simple and easy!

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Just finished the live chat with Brad…

Just finished the live chat with Brad who was able to solve my issue with portal log in and send me a copy of my insurance certificate to my email. They could do with extending the live chat opening hours though, very helpful when you get to speak to them and no waiting but the chatbot they have outside these times is next to useless.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Live Chat with Jack Great, Professional Service

I have just been on to the Yoga Insurance Portal to renew my insurance, but I wondered if I would look at a few areas as I wanted to stay with Yoga for another year rather than jumping ship. I went onto the Live chat and I was corresponding with Jack. He came back to me very quickly and was incredibly helpful. He suggested re-quoting and checked my insurance needs with me. We ended up with a better price and me staying with Yoga which was a great solution. I will definitely use the live chat again and I hope everyone is as helpful and informative as Jack was. Great service.

August 22, 2026
Unprompted review

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