yolö creative Reviews 

118
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Excellent website. Informative and useful for those new to printing (or those returning to it and needing an update) on new products. Clear info on the qualities and variety of transfer materials a... See more

Company replied

Rated 1 out of 5 stars

Not received my item yet and was ordered on 15th October not even had confirmation of shipping

Rated 5 out of 5 stars

I've ordered different types of vinyl from Yolo, twice now, and they haven't disappointed me yet. I ordered a sample pack as part of my first order and wasn't expecting too many samples, but there wer... See more

Company replied

Rated 5 out of 5 stars

Great site! I've been ordering from them for a while now, they are great in including any asked samples, I've always received correct order! Bonus, they only have eco-friendly HTV so love love that! T... See more

Company replied

Company details

  1. Printing Equipment and Supplies

Written by the company

A place where creative people can easily find the right image transfer product to bring their designs to life. Stockists of inkjet and laser heat transfer paper, garment film and transfer accessories.


Contact info

3.5

Average

TrustScore 3.5 out of 5

118 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(118)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I never get my vinyl anywhere else and…

I never get my vinyl anywhere else and service has always been excellent as well as fast, so was unusually disconcerted to find a delay due to the product being out of stock. Once I had managed to contact Yolo, they could not have been more helpful and made huge efforts to offer a speedy delivery of an alternative. I am extremely grateful and appreciative and will continue to use their services exclusively.

June 11, 2024
Rated 5 out of 5 stars

Really great company

Really great company, fast delivery & whenever I have had to message them they’ve replied quickly & been really friendly. One of the best places I use for supplies for my business. Thank you 😊

April 5, 2024
Rated 2 out of 5 stars

Poor offcuts not as advertised

They would have got a higher rating if they had answered my enquiry on 03/03/24 on the website contact form and 06/03/24 by email
The delivery of vinyl was good and as expected. What was not in stock arrived 24 hours later.
My gripe is about their offcuts, their description typical 30 pieces 30cmx8cm weight .45 kg Less than a third matched that size and many pieces were as small as 24cmx4cm. & 16cmx7cm which is less than 1/2 the size of the typical size advertised When I measured the area of the pieces I would think it was around 25% less than expected
I have previously ordered their offcuts and received what was advertised. I know it is offcuts but what they advertise is not what I received.Very disappointing.

February 27, 2024
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Reply from yolö creative

Hi Mandy, Thank you for your feed back we do apologise the only enquiry we received was regarding the cost of the delivery charge.

We are sorry to hear your dissatisfaction with the size of off cuts however the website does state that "Off-cuts are typically 8 cm x 30 cm" meaning some may vary.

The weight that is advertised on the website is 0.45kg this means 450grams.

If you would like to contact us to resolve the matter our staff are more than happy to help.

0333 05 05 513

Rated 5 out of 5 stars

5 Star Service!

I forgot to request shipping on my order.
Sent an email to them and it was instantly resolved.
5 star service!

March 1, 2024
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Reply from yolö creative

Thank You Chrissie :)

Rated 5 out of 5 stars

Fantastic company!

I phoned up with a query and the man on the phone couldn't have been more helpful. So patient and kind. Seems like a lovely company to deal with - I will definitely be using you again.

February 19, 2024
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Reply from yolö creative

Thank You Judy :)

Rated 5 out of 5 stars

10/10

Professional 10/10

February 6, 2024
yolö creative logo

Reply from yolö creative

Thank you Martin :)

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