Yoogi's Closet Reviews 3,503

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of products, often finding items in even better condition than described. Many highlight the excellent pricing, noting it's often more competitive than other resale companies. The delivery service is frequently mentioned as quick and efficient, with premium packaging. Additionally, the customer service receives high marks for being helpful, knowledgeable, and responsive, ensuring smooth transactions and quick resolutions. However, some customers reported receiving items that did not fully match their descriptions, specifically regarding condition or size. A few people also experienced issues with delivery, where packages were marked as delivered but not received, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers express great satisfaction with the products, consistently highlighting their authenticity and... See more

Quality

Customers consistently note positive experiences with quality, often praising the outstanding curation and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the fair and competitive pricing, with... See more

Customer service

Consumers find customer service to be positive. Many reviewers consistently praise the responsiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yoogi’s Closet deserves every bit of 5 stars. The quality of their curation is outstanding — each piece I’ve bought has been in even better condition than expected. Their authentication process is sol... See more

Rated 5 out of 5 stars

I purchased a Hermes bag charm, and it was my ninth purchase from Yoogi’s Closet. I’ve been very happy with the products I’ve received, their customer service and more than anything, their prices. Yo... See more

Company replied

Rated 5 out of 5 stars

I purchased a relatively expensive handbag and it was definitely in like new condition as promised, but once I got it, I decided it just wasn’t for me. Returning it for a full refund was no problem. I... See more

Company replied

Rated 5 out of 5 stars

As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Simply the best!

Yoogis closet goes above and beyond, offering excellent and personal service. My absolute favourite American vintage destination! A+++++

January 23, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Marianne,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great Authentic Bags!

I’ve purchased multiple items from Yoogis and I’m always happy with the quality and authenticity! I also once paid for overnight shipping and their customer service is to great that they refunded me the shipping fee and said it would be there overnight without the upcharge! No other company would do that.

January 20, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Kimberly,

Thank you so much for leaving us a 5-star review regarding our customer service and quality ! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Excellent!

Very happy with my Hermes bag. This is the third time I purchased from Yoogi’s Closet. Trusted reseller for authentic secondhand handbags.

January 20, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Asmleong,

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new Hermes bag! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Don't hesitate, Yoogi's is the real deal.

What a wonderful establishment l. The customer service is impeccable. I was able to speak to someone who I could understand and someone who understood me. Would recommend to friends and family. Yoogi's personal touch is something that's missing from most other businesses. Keep up the good work.

January 12, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Wilc,

Wow! Thank you for your stellar review , it means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Always consistently good with products…

Always consistently good with products and returns please change my name to PFG instead of my whole name. I don’t write reviews so I was not thinking when I used my full name. I have patients and don’t want my name in public. Thanks so much.

February 5, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Patti,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great product as always at a great price

Great product as always at a great price

January 16, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Natoya,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Simply the best !!!

January 15, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Esther,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great selection of products and pricing.

Great selection of products and pricing.

January 14, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Olivia,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Easy

Easy. Shipped it right away. Item was exactly as it was advertised.

January 14, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Larry,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,


Client Services, Yoogi’s Closet

Rated 3 out of 5 stars

The item was not in as good condition…

The item was not in as good condition as listed

January 9, 2026
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Reply from Yoogi's Closet

Hi Jessica,

We are sorry that your item did not come as expected! If you have any questions or concerns regarding our products, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.


Sincerely,


Client Services, Yoogi's Closet

Rated 5 out of 5 stars

My first stop...

YC is the first place I peruse when I'm on the hunt for something fabulous. They always ship quickly and make returns very easy.

January 8, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Love it exactly as described

Love it exactly as described

January 2, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Karen,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Five stars all around

Item was priced fairly, shipped quickly, and was exactly as described when I received it! This was the fourth item purchased, and the experience was consistent every time. I’ve purchased from Fashionphile and TheRealReal before, but this is quickly becoming my favorite luxury resale site.

December 31, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello CG,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Service was great!

December 27, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Kathy,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping and selling with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Good items

Good items and fast delivery

December 27, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Mary,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Everyone at Yoogi's is very polite and…

Everyone at Yoogi's is very polite and well informed about the products and helpful.

December 26, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Marie,

Thank you so much for leaving us a 5-star review regarding our products and service! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great product as expected

Great product as expected

January 2, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Mary,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new product! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Always great service and authentic…

Always great service and authentic items! I’ve been using them for over 15 years!

December 29, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Paula,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Amazing products

Amazing products, in better condition than expected and great prices. These were my first designer bags and I was not disappointed. These quality is outstanding and I am so happy I found Yoogi’s closet.

December 28, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello JD,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new items! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

A timeless classic for my daughter.

My daughter loves this bag. It is the perfect size and is very different with the burgundy sides. It is also great quality and looks fabulous.
She will keep forever.

December 7, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Donna,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that your daughter loves her new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

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