Yoogi's Closet Reviews 3,503

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of products, often finding items in even better condition than described. Many highlight the excellent pricing, noting it's often more competitive than other resale companies. The delivery service is frequently mentioned as quick and efficient, with premium packaging. Additionally, the customer service receives high marks for being helpful, knowledgeable, and responsive, ensuring smooth transactions and quick resolutions. However, some customers reported receiving items that did not fully match their descriptions, specifically regarding condition or size. A few people also experienced issues with delivery, where packages were marked as delivered but not received, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers express great satisfaction with the products, consistently highlighting their authenticity and... See more

Quality

Customers consistently note positive experiences with quality, often praising the outstanding curation and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the fair and competitive pricing, with... See more

Customer service

Consumers find customer service to be positive. Many reviewers consistently praise the responsiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yoogi’s Closet deserves every bit of 5 stars. The quality of their curation is outstanding — each piece I’ve bought has been in even better condition than expected. Their authentication process is sol... See more

Rated 5 out of 5 stars

I purchased a Hermes bag charm, and it was my ninth purchase from Yoogi’s Closet. I’ve been very happy with the products I’ve received, their customer service and more than anything, their prices. Yo... See more

Company replied

Rated 5 out of 5 stars

I purchased a relatively expensive handbag and it was definitely in like new condition as promised, but once I got it, I decided it just wasn’t for me. Returning it for a full refund was no problem. I... See more

Company replied

Rated 5 out of 5 stars

As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

beautiful bag

beautiful bag, fast shipping

February 21, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Mary,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Love Yoogi's Closet

I've been shopping with Yoogi's Closet for many years, and it's my go to place everyday. They post new items every day. I bought and sold my luxury handbags and jewelry with them. They have a great customer service and their prices are reasonable. You should check it out if you haven't. I highly recommend!

February 13, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Alice!

Thank you for your lovely 5 star review! We truly appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Very quick shipping!

The product was exactly like the photos and the shipping was quick!

February 18, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Amber,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

YSL handbag

My purchase was exactly as described and arrived very quickly. The state of the preowned bag exceeded my expectations too. Communication and updates on my order were also seamless and timely. I would definitely be a returning customer🩷

February 18, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Ola,

Thank you so much for your wonderful 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Amazing customer service and beautiful…

Amazing customer service and beautiful products. My purse was flawless and I don't worry about their authenticity.

February 17, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Cheria,

Thank you so much for leaving us a lovely 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Top notch quality items

February 9, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Valerie,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Still 5 Stars in my book!

I’ve rated Yoogi’s several times before and it’s really hard to find much more to say …. Still 5 star rating, stellar customer service, great prices and always authentic.

February 9, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Patti!

Thank you for your lovely 5 star review! We truly appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

louis vuitton Leopard print Stephen Sprouse

When I say my Louis Vuitton Purse is the most beautiful bag in the world! Packaged very well. & speedy shipping!

February 6, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Rae,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.

Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Amazing

Amazing. Item came quick and as described!

February 3, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Melissa,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Product quality is always superior

Product quality is always superior

January 31, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Jacqueline,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

smooth process

smooth process, handbag packaged well, sent quickly

January 31, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Bonnie,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

The item i purchased arrived…

The item i purchased arrived beautifully packed with all necessary tags and verifications. The item is exactly as described and shipped in a timely manner. Thank you!!

February 5, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello,

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new item! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great company excellent product .

Great company excellent product .

January 28, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Cindy,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great selection

Great selection! Easy to contact! Very helpful support staff! Would buy from Yoogi’s again!!

January 23, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Laura,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I loved my purse

I loved my purse! It was in great condition

January 31, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Jasmine,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new purse! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Best Place to Purchase High End Items hands down

As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as usual.
Items are above other sites in quality control standards, which is why I always return to Yooogi's Closet

January 27, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello!,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Alison!,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Loved my find thank you

January 25, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Lauren,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new find! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Much improvement

I’m updating my review to five stars (previously three stars due to issues with taking too long for refunds). Think the company takes feedback very seriously which is positive.

All the products I’ve purchased so far this year have exceeded my expectations in terms of condition and quality. Appreciate the transparency. I sometimes request to cancel my order after I’ve purchased (due to change of mind or not reading the description carefully) and they have always honored this request. I’m sure it is tiresome on their end but they handle it with professionalism.

January 12, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Subluxe,

Wow, thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us and that you are pleased with your recent purchases! We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Yoogi’s the best!

I have had several transactions with Yoogi’s both as a buyer and a seller. They are phenomenal to deal with. Bags are in pristine condition. Highly recommended!

January 23, 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Mich,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping and selling with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look