Yoogi’s Closet deserves every bit of 5 stars. The quality of their curation is outstanding — each piece I’ve bought has been in even better condition than expected. Their authentication process is sol... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a Hermes bag charm, and it was my ninth purchase from Yoogi’s Closet. I’ve been very happy with the products I’ve received, their customer service and more than anything, their prices. Yo... See more
Company replied
I purchased a relatively expensive handbag and it was definitely in like new condition as promised, but once I got it, I decided it just wasn’t for me. Returning it for a full refund was no problem. I... See more
Company replied
As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more
Company replied
Company details
Written by the company
Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.
Contact info
13716 Lake City Way NE, Suite C1, 98125, Seattle, United States
- 1-800-274-9691
- service@yoogiscloset.com
- yoogiscloset.com
4.7
Excellent
4K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Couldn't have been more pleased
Couldn't have been more pleased! Packaging was excellent; item arrived as good as it looked in photos; and I felt the pricing and process of ordering was as easy as could be. I'm so grateful to have a little pre-owned luxe, and I'm grateful that Yoogi's Closet made it so easy.
February 21, 2026
Reply from Yoogi's Closet
Hello Jen!
Thank you so much for leaving us a lovely 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello S,
Thank you so much for leaving us a wonderful 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
good service and description of item…
good service and description of item more details and good price. thanks.
March 6, 2026
Reply from Yoogi's Closet
Hi!
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
I love my item
I love my item, it is beautiful and as described. Would purchase from company again.
Only feedback, purse was put into box with straps not rolled so by the time the purse got to me some parts of the strap were bent. I think with time they will straighten out but a little disappointing.
March 13, 2026
Reply from Yoogi's Closet
Hello there,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new purse! We will be sure to pass along your feedback regarding the straps. We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
Very good experience
This was my 1st purchase from them & I had a good experience 😊. I received my LV bag fast (in about 3 days). It wasn't quite as described in the "Like New" description. I called right away and they were able to work with me. The communication was great during and after the purchase. I would buy from them again. Thank you 🙏
March 13, 2026
Reply from Yoogi's Closet
Hello Rebecca,
Thank you so much for leaving us a 4-star review! We are sorry that the item did not work out for you but we hope to get another chance to become your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello Emelia,
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Authentic and great quality
YC are one of the very few sites that really focus on authenticity. The photographs show the tag numbers and small details that collectors know to look for.
The items are in great condition as well. If you are serious about the quality and beauty of your purchases I recommend this site.
February 27, 2026
Reply from Yoogi's Closet
Hello,
Thank you so much for leaving us a wonderful 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Great experience
Had a bit of trouble checking out but customer service was quick and helpful. Love my bag; it looks just like the photos. Can’t wait to buy more!
March 9, 2026
Reply from Yoogi's Closet
Hello Max,
Thank you so much for leaving us a 5-star review regarding our service! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
I love the Chanel wallet
I love the Chanel wallet. The prices are reasonable and the products are beautiful!! I will recommend Yoogi’s to everyone.
March 8, 2026
Reply from Yoogi's Closet
Hello Kristine,
Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!
Sincerely,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello Dietra,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
Balenciaga bag turned to be not…
Balenciaga bag turned to be not authentic due to code numbers not matching and engraving of numbers being inconsistent in the font, some glue residue on date code
March 13, 2026
Unprompted review
Reply from Yoogi's Closet
Hi Noelia,
We have searched our system and we do not appear to have record of any purchases from you. However, if you have any questions or concerns regarding our lifetime authenticity guarantee, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.
Sincerely,
Client Services, Yoogi's Closet
Reply from Yoogi's Closet
Hello Shelly,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.
Warm Regards,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello Molly,
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Fast and easy check out
Fast and easy check out. Item was in excellent condition and better than described.
February 22, 2026
Reply from Yoogi's Closet
Hello Mimi,
We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new item! We are happy to serve as your favorite shop for pre-loved luxury goods.
Take Care,
Client Services, Yoogi’s Closet
Love♥
I paid they delivered, in my opinion the best luxury pre-love items your hard earned money can buy, detailed description, great pictures. the BEST customer Service no bait and switch. Love Yoogis Closet♥
February 27, 2026
Reply from Yoogi's Closet
Hello Shirlee,
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Beautiful wallet at a fair price
Beautiful wallet at a fair price. Will buy from Yoogi's again!
February 27, 2026
Reply from Yoogi's Closet
Hello Shelley,
We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new wallet! We are happy to serve as your favorite shop for pre-loved luxury goods.
Take Care,
Client Services, Yoogi’s Closet
Reply from Yoogi's Closet
Hello,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
Easy shopping on app..fair prices and…
Easy shopping on app..fair prices and great authentic products. I certainly recommend shopping with Yoogi's closet
February 25, 2026
Reply from Yoogi's Closet
Hello Yalanda,
Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
Absolutely amazing designer goods
Absolutely amazing designer goods! I have been a loyal customer for many many years! Awesome prices!
February 24, 2026
Reply from Yoogi's Closet
Hello Kate,
Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.
Best Wishes,
Client Services, Yoogi’s Closet
Yoogiscloset.com is incomparable in…
Yoogiscloset.com is incomparable in terms of their prices and elite customer service. Great products at affordable prices and they have an educated and caring response team in customer service.
February 16, 2026
Reply from Yoogi's Closet
Hi!
Thank you so much for your wonderful 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.
Best Wishes,
Client Services, Yoogi’s Closet
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