York Camera Mart Ltd Reviews 

282
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Having recently lost a buckle on my binoculars strap I spent several painful minutes scouring websites inc. using prompts in Co-Pilot and faced futility or extra cost at every turn. The outcome was al... See more

Rated 5 out of 5 stars

The website would not allow me to pay. Contacted the staff and the situation rectified in no time. Varna arrived in a couple of days due to it being a weekend. Camera is awesome and replaces my Nikon... See more

Rated 5 out of 5 stars

Went in (very sheepishly) to get my sensor cleaned as the 2nd hand eBay camera I've been using wasn't in the best shape. The assistant couldn't have been more helpful and told me he'd have it done the... See more

Rated 5 out of 5 stars

Great customer service, purchased a new bridge camera and a telephoto lens for another camera. Staff explained fully on how to use, even let us try them for weight, handling, balance etc. Couldn't fau... See more


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4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Overpriced with pushy staff.

Overpriced with pushy staff.

My first experience with them was when I was looking to get a camera serviced. They quoted me £80+parts over the phone, I then contacted a different servicer (ppp cameras in Surrey) who quoted half that. My second experience was buying film, their prices for which are inflated beyond anywhere else I’ve seen, £8.99 for 36exp HP5+ Compared to Beverly camera centre (£7) and Hilton’s photographic in hull (£7 again). While I was looking at film the staff kept asking if I was going to buy anything without giving me any real time to decide. All it takes is a look through their window to see that their pricing is somewhat unfair (a fairly late model Pentax K1000 with 50mm for £200+ For example) I strongly recommend you do your research before buying anything from this shop.

November 28, 2021
Unprompted review
Rated 5 out of 5 stars

I love coming to this shop

I love coming to this shop. All the staff are very helpful and love the service. My purse is feeling it but hey....could do with a bit of training on the new camera when collected. Thank you :)

November 26, 2021
Rated 5 out of 5 stars

Stock problems elsewhere in the UK, York Camera Mart had it.

I had this camera on order with another supplier since early June. Due to last year's fire at the Japanese microprocessor plant and the international logistics problems, there was no stock to be found anywhere. This is a problem throughout the industry and it's hard to find stock of many popular models. Even the UK site of the manufacturers didn't show stock.
York Camera Mart showed the camera on their website so I emailed them to check they had it in stock. They replied immediately, I ordered it and it was with me within four days. It was securely packed against knocks and works well.

November 15, 2021
Rated 5 out of 5 stars

Simply brilliant

Simply brilliant. Just bought a Lumix S1R, not only did they give me a brilliant price on the new camera, they gave me an excellent and fair price on my old Canon. Really friendly chaps, who were nothing short of welcoming and helpful. Well and truly deserve the business. Will be back!

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Shop

Fantastic Shop, Lee and colleague where so helpful, informative and friendly. All our questions got answered (and we did have a few....) and we felt at ease. After discussing a camera we walked away to think on it and there was no hard sell. Subsequently that made us feel happy to go back and purchase the camera so well done and thanks. A big thumbs up and can highly recommend this shop if you want a no nonsense, straight honest experience...... Keep up the good work....

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Well Done

This is the first time I have used this company and was most impressed with the efficiency and the delivery of the camera purchased. Would certainly use them again.

October 15, 2021
Rated 5 out of 5 stars

Helpful and knowledgeable

Helpful and knowledgeable. Assisted in the purchasing process with common sense and practical support. I have returned to purchase additional items and would suggest York Camera Mart to ant prospective photographers.

October 4, 2021
Rated 5 out of 5 stars

Amazing independent, perfect birthday surprise

When arriving at the shop, the camera was inside the main window with a bespoke printed card in front of it. The shop owner had also pre-charged the camera so she could get out and test it out straight away down The Shambles, once we were given a quick run-through of all the Canon D2000 IS features.

The shop owner gave us a great deal in store on an SD card, Camera bag & through in a camera cover mini strap(amazing invention).

All in all, a great priced Canon camera, from a great independent shop. If you want top-quality advice & service, always go to an independent like York Camera Mart.

September 27, 2021
Rated 5 out of 5 stars

Reliable and helpful. Recommended.

Have dealt with this shop on an occasional basis for years even though I'm a couple of hundred miles away. Yes, the post helps, but it is still good to visit every so often. Always prompt helpful service. Part exchange very fair. Happy to recommend.

September 22, 2021
Rated 4 out of 5 stars

Promptly dealt with a worry due to the…

Promptly dealt with a worry due to the website not working properly regarding my account and an order. Very helpful with reasonable prices. Would highly recommend them. Just put 4 due to the website problem. Otherwise I think they’re great and would definitely buy from them again.

August 28, 2021
Rated 5 out of 5 stars

Popped into York Camera Mart to see if…

Popped into York Camera Mart to see if they bought used cameras and was told no but they could sell it for me on commission. They suggested what I thought was a very fair price for my camera and a separate lens and lo and behold 4 weeks later I received a cheque in the post for nearly £300. Much more than if I had tried to sell it privately!!

August 20, 2021
Unprompted review

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