Yorkshire Blinds Reviews 79

Have now had two failed appointments to measure for blinds. The first occasion we were told they found no one in when there was someone here throughout. Second appointment also a no show. Have had no messages of follow up or apology and can’t get through on any of the phone numbers provided. Complete waste of time.

Thanks for your response to my review, Yorkshire Blinds. Just to be absolutely clear, I didn’t receive a call from you this morning to confirm your visit in advance. And I haven’t spoken to anyone in your office today - let alone been rude - as I wasn’t able to get through on any of the numbers. Finally, if Halifax is outside of your catchment area then you only have to be clear at the outset it’s too far - which yes, is exactly what I do in my business.

Thank you once again, for great service just had rest of my perfect fit shutters done on rest of my house, absolutely love them, keep my window sills added bonus

Would not recommend. Spent over £3000 on shutter blinds and electric blinds and almost 8 months later and 5 failed visits to correct the errors and still not right. So very disappointed. Poor and would advice caution if you do use them and don’t pay in full until satisfied. Shocking.

Amazing from start to finish again, we have had blinds fitted in a few houses now and can’t fault the reliability and expertise. Would recommend to anyone, great quality and customer service.

Straight forward pricing without any seasonal gimmicks that are based on inflated prices. Happy to come out and measure and provide free fitting.

We have used yorkshire blinds twice for our blinds at home, very professional service from placing our order to delivery and fitting excellent service would highly recommend this company.

Shane is efficient and bends over backwards to accommodate customers. His workmanship is professional and excellent quality. I would highly recommend.

Shane brought out samples, measured and sitted within a week, excellent service. Will use again!

Absolutely amazing service from start to finish. Will 100% be returning in the very near future

Amazing service and professional products

Ive just had my full house done with shutter blinds. I am over the moon with them! The gentleman was lovely from start to finish, and when there were a small problem i wasn’t happy with, he happily sorted it for me, which i really appreciate! Thank you so much for your fast and lovely service! Im so happy with my shutters.
Thank you!

My first appointment was supposed to be 1 week before.
I waited in from 5pm all night no one turned up. Tried to call Shane no answer ,then on recalling him back it kept going to the answering machine.
I would have been more understanding & grateful for an explanation as to why you couldn't attend an appointment that had been set up over two weeks.
Before this there was no correspondence as to when would be ready I had to call to find out & then get an appointment.
Trying to contact anyone in the company is difficult but once you get through they are helpful & polite. But no explanation as to why missing my appointment.
Was given another a week later, this time Shane did turn up but didn't have the correct tools for the job.
The blinds upstairs was flush to the indoor window frame & just didn't look nice, we did mention this & he mentioned not having the right drill hence why there. To be told he'd not got it on van & would have to come back another day. My partner had to lend him his.
So the blinds were put where they supposed to be.
Only problem then was we had a lot of plaster come away from the corner of the top frame. I wasn't told I had come across it myself to then be told ill sort it I have plaster in my van.
Went to van oh I don't have any I can go get it now or knock off cost which by this time we wasn't happy or confident in the ability of the job being done right so went with the small discount.
The kitchen blind stitching isn't upto standed & stands out.
I would definitely not use this company again.

The worst experience I have ever encountered with a purchase.
I ordered 12 blinds off Yorkshire Blinds, after shopping around they worked out around the same price overall as others - but the thing that swung it for me was the free fitting service they offered.
The first thing that went wrong was the appointment made to come and fit the blinds. They didn’t turn up, not for the first appointment made or the second, third, fourth, fifth. Each time I would stay in and wait for them to arrive, and they just didn’t turn up. They were never available on the phone, just didn’t bother answering. After the second missed appointment I was sure to ask them to let me know if they would not be able to make it or if any changes were needed to what had been arranged. They didn’t bother and missed the next two appointments.
Eventually someone did show up (around 4 hours late) with the blinds ready to install them. The installer had come without a spirit level, straight edge, or means of measuring – all of which were needed and so I lend him mine. The installation was completed albeit with odd brackets as he did not have enough of the correct type. Some were white and flush others protruded around 50mm and were black – it looked an awful mess. Two of the blinds were manufactured incorrectly and had to go back evidently, they didn’t bother checking before setting off. The brackets that were installed to hold the blinds up each have three screw holes but only one was used.
So then started a battle to get the replacement blinds back and the correct brackets. Many more promises and missed appointments until I threatened them with the small claims court. I got 8 of the 10 correct brackets and fitted them myself at the same time refitted all the others as they had already started to come loose and were no longer straight.
Horrendous experience, it is hard to believe they remain in business.

Service was excellent from start to finish
Fitting the blinds was brilliant no mess explained everything to us I would use again

He came on what day we wanted him too he was efficient and polite he did a few extras obs willing what wasn't his job and I would recommend this firm and this guy to anybody .if you want a friendly company and top service and top blinds then Dont hesitate yorkshire blinds are the one .take care jayne taylor

Great work by the install team, absolutely delighted with the finish.
Will be using them again on my other properties

Excellent company , listened to what to was wanting , attention to detail by Mel brilliant, love my new blinds,

Very good service. Happy with blinds

Very Disappointing Service

We had a terrible experience with this company. Shane was the fitter who attempted to install our blinds, and the results were far from acceptable. One window had multiple fitting attempts, leaving raw plugs exposed and causing significant damage to the plaster.

Some of our windows are quite large, requiring more than one blind. However, the gaps left between the blinds were so wide that they completely defeated the purpose of having them.

Once the blinds were installed, we were extremely disappointed with the cheap-looking top trim. It didn’t line up properly and looked very poor. I raised the issue, and they agreed to return and replace the trim as well as a damaged pulley caused during installation. They told us this would be sorted the following week.

That was three months ago. Despite repeated follow-up calls—many of which were ignored—we’re still waiting.

This is completely unacceptable, especially for a £900 job. We have more blind requirements coming up, but we won’t be using this company again.

Great service.
Great blinds that look absolutely perfect.
Friendly.
Good advice
Good knowledge on the product.
Thanks to Shane who measured up, made the blinds and returned to fit them. Top man.