Yorkshire Blinds Reviews 79

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Have now had two failed appointments to measure for blinds. The first occasion we were told they found no one in when there was someone here throughout. Second appointment also a no show. Have had n... See more

Company replied

Rated 5 out of 5 stars

Shane from Yorkshire Blinds arrived to measure as requested before Christmas, plenty of choice of clolurs and materials. Knowledge of quality of blinds really good. Shane was easy to talk to, orde... See more

Rated 5 out of 5 stars

I cannot rate Yorkshire Blinds highly enough. Shane went above and beyond to sort our order. We needed 6 blinds for a set of bifolding doors and Shane sorted everything including additional cassettes... See more

Rated 5 out of 5 stars

We had received a number of quotations for a particular brand of blinds but unfortunately all had very long lead times for delivery. Looking further came across Yorkshire Blinds and not only did the... See more

Company details

  1. Blinds Shop

Written by the company

Yorkshire Blinds are here to show your windows some love, we look forward to helping you transform your homes with beautiful blinds, curtains and shutters. Excellent quality, easy-to-fit blinds which transform windows and conservatories throughout your home or place of work at a great price. Over forty years’ experience in the window blinds business means we have accumulated a vast array of satisfied clients


Contact info

4.0

Great

TrustScore 4 out of 5

79 reviews

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Rated 5 out of 5 stars

Yorkshire Blinds- perfectionist

Shane from Yorkshire Blinds arrived to measure as requested before Christmas, plenty of choice of clolurs and materials.
Knowledge of quality of blinds really good.
Shane was easy to talk to, order placed on the 6 January and fitted the following week.
Shane came to fit blinds made it look easy no mess, measurements perfect, did not take very long to complete.
Would defiantly use Yorkshire Blinds again and can recommend Shane and the company.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and courteous

Professional and courteous. They are price competitive with the well known blind suppliers out there BUT the customer service and fitting service make this company stand out from the rest. I would highly recommend his company and definitely use them again.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

We had received a number of quotations for a particular brand of blinds but unfortunately all had very long lead times for delivery.
Looking further came across Yorkshire Blinds and not only did they have the exact blinds we wanted but delivery was a little over a week from receipt of order (Seven days was advised and the minor delay was due to the May bank holiday). Shane was very helpful with measurement guidance and all phone calls and emails were answered promptly. Also, must add Yorkshire Blinds were by far the best price. Would highly recommend. Thanks Shane.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience - Shane provided a top quality professional consultation on which blinds would suit our house best, and was very patient while we chose the right colour scheme and answered all our questions. The blind installation was very quick, the installed blinds are of great quality, professionally installed and look very nice. We are coming back for more in the future.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

New Perfect Fit Shutters

We are so happy with our Perfect Fit Shutters purchased from Yorkshire Blinds. Shane was very helpful during ordering. He then personally delivered and fit them to a high standard.

They have transformed our home and would certainly recommend these shutters for a mobile home/static caravan like ours.

April 7, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent Vertical blinds…

I have just received my Vertical blinds and they are lovely. They were so easy to order and the sizes are spot on. The only negative was the courier that caused a slight delay in delivery. A very stress free experience and I intend to use Yorkshire blinds for my next project. There customer service through it all was excellent. Thanks.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect service

We ordered some roller blinds and vertical blinds with the expectation to be waiting a couple of months but no Shane was able to make and fit them within a matter of 2 weeks! We are so happy with our blinds and Shane’s service thank you again. If we ever need any more blinds we definitely be returning to you.

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

Stay Away

In order to write a review I have to give stars, one is the least but none would be more appropriate. Firstly the quality of the components for the roller blinds is good, the initial assessment and ordering was fine. Here ends the positive.

The quality of the manufacture and fitting is very poor. Neither of the two roller blinds that I ordered are fitted into the hem bar properly at the base so the bottom of the blind is wrinkled with no opportunity to straighten them out without professional kit, or take them back to the place of manufacture and redo them both. The hem bar is cracked on the window side of both blinds. They look to have been made by an amateur with little or no understanding, or knowledge of how to use the equipment to make them.

Shane has been a disappointment after his initial 2 visits to measure and discuss options, both of which went well, and a sample of fabric was ordered for me and delivered by him. After fitting there were several problems – at the point of fitting I told Shane is wasn’t happy with the wrinkles at lower end of both blinds, I was told they would even out. Not understanding the manufacture process at this time I accepted this explanation. I paid for the blinds whilst he was here with me after fitting.

When I came to raise the blind in the spare bedroom I realised it wouldn’t go up more than half way, something was stopping it. I rang Shane to let him know and he said he would order new brackets so that the blind could be fitted further from the wall.

After two weeks of hearing nothing I contacted him again. He said the brackets had arrived the day before and he would come out on Thursday 9th November 2023 between 10 and 12 to fit them. After 12 on that day I rang him, he had no recollection of my appointment with him and did not know what my call was about. I told him about the brackets and he said he’d come out and fit them on Saturday11th November 2023 between 10 and 12.

Again he did not come and did not let me know he would not be there. Mystified by this unprofessional practice I wasn’t sure what to do. I left it a couple of days before I rang him again. He said he’d had problems at his property because of the weather; I sympathised with him and said I hoped he was ok and thought this would possibly explain why he hadn’t had time to contact me.

He made another appointment for the following Tuesday 21st November 2023 between 10 and 12, I asked him to make sure he kept this appointment this time, as I needed the room for visitors, he assured me that he would. The day before the visit I messaged him to remind him of our arrangement – no reply.

On the Tuesday of the appointment I waited until 1145 to ring him to make sure in the remaining 15 minutes of his appointment timing he would be with me. No reply, his mobile phone did not take messages. I rang his home number and left a message twice – no reply and nothing since.

Because of my needs for visitors I arranged for a reliable, professional and trustworthy person to sort out this mess. It was obvious from their assessment of the problem that the brackets had not been fitted adequately into the ceiling, and had been fitted too high to accommodate the bulk of the blind as it rolls up. It now does but it has cost me another workers fee to sort it out. I still have to find a way to try and sort out the wrinkling at the bottom of the blinds, it looks awful.

I have to say that despite all this I have been patient, tolerant, polite and have tried to be understanding of Shane. After the last no show and before I hired someone else to help me, I left a message on his home phone to I said I was unhappy with the work and the service and needed him to contact me to sort it out. He has not done this.

I do not recommend Yorkshire Blinds, I certainly do not recommend Shane and hope that from my experience and consequent review here of this dreadful, unprofessional service nobody else has to go through what I have had to endure.

The only conclusion of this that I can come to is that Shane knew his own workmanship for fitting, and the manufacture of the blinds before they were fitted was faulty and did not want to come out and fix it as it would have meant him losing money. It may well have lost him customers too. Stay away.

November 22, 2023
Unprompted review
Yorkshire Blinds logo

Reply from Yorkshire Blinds

I visited Mrs Feilding on the day she wrote this review. Mrs Fielding knowing i had a personal issues, attempted to blackmail me with a 1 star review if i did not give her a full refund and leave the blinds, i have been back to her house twice since to look at the blinds because she keeps sabotaging them, i have emails from Mrs Feilding, as evidence, id rather have a 1 star review than give into blackmail.
Shane

Rated 5 out of 5 stars

Had all my house done from Yorkshire…

Had all my house done from Yorkshire blinds staff was amazing from start to finish fitting was perfect and very quick definitely would recommend you won’t have any problems will definitely be using them in the future

June 15, 2023
Unprompted review
Yorkshire Blinds logo

Reply from Yorkshire Blinds

Thank you it was a pleasure

Rated 1 out of 5 stars

Rubbish.

My original sample didn't arrive. Another was sent out and it was the wrong one!
Meanwhile, Emerald Blinds and Curtains got the whole thing right, their sample arrived in a couple of days and they got the order.

April 21, 2023
Yorkshire Blinds logo

Reply from Yorkshire Blinds

Thank you for your review, I do think considering you never even paid for a service, the one star review is a bit harsh over a fabric sample l did an investigation you emailed that you did not receive the sample, the Fabric you ordered as a sample has now been removed from our site as it has been discontinued by louvolite, which is why your original sample request did not get delivered via louvolite, So after you emailed, I immediately aoologised to you, I sent an alternative with a hand written note explaining that it was an alternative. because the original fabric was discontinued, in your email you said you'd already decided to go with the other company anyway but I still Sent the sample out to you.
Kinds regards
SHANE

Rated 5 out of 5 stars

First time using this company

First time I have used this company but I will be back and I will pass the name on They have been Fantastic 🤩 very helpful, and go above and beyond to help you. Thank you Yorkshire Blinds very much. From Denise Smith

May 21, 2023

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