We bought the larger Yoto for our son when he was about 3 as a Christmas gift, but we honestly didn’t get much use out of it until now, just before age 4. Podcasts are really what got him hooked.... See more
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Review summary
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Customer service was speedy and great with solving the issue when my items hadn't arrived after 2 weeks. The issue was resolved withing 2 days and my items have been re-sent. My only reason for knocki... See more
Company replied
We love the Yoto system. It has been an amazing replacement for screen time and provides access to classic literature as well as other bespoke content. My oldest loves the daily show. Many of the stor... See more
Our 2-year old loves the Yoto we got her for her birthday. We mostly focused on getting the blank cards so we could record personalized messages and stories and songs - especially helpful when someone... See more
Company details
About Yoto
Written by the company
Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.
Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com
Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- hello@yotoplay.com / bonjour@yotoplay.com
- yotoplay.com
4.4
Excellent
42K reviews
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10 out of 10!!
Amazing customer service!
Fast delivery.
Product is fantastic - my kids love it
May 21, 2026
May use AI-assist with repliesRead more
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Yoto needed new charger, but they don't exist anymore. That's the start of the problem.
Yoto needed new charger, charger is discontinued so original unit is useless. Yoto offered discount on full new unit instead, but replacement unit is difficult to set up and required a new "jacket" as old model jacket doesn't fit. Weeks of missed bedtime routine for our kids and it's still not set up right.
May 21, 2026
Reply from Yoto
Hello Anna,
Thank you for taking the time to leave us a review and for your feedback.
We are sorry to hear about your experience with the discontinued charger and the challenges you faced setting up the replacement unit, including the need for a new jacket and the disruption to your children’s bedtime routine.
We understand your frustration, and we’re working to improve and ensure quicker, smoother assistance.
We will be sharing your feedback with our team for further review. If there is anything we left unhandled, please let us know and we will be happy to help.
Kind regards,
Yoto Customer Happiness Team
They were great at communicating and…
They were great at communicating and helped us replace our Yoto very quickly. Kids are super happy! Thank you!
May 18, 2026
We love our yotos
We love our yotos. I have had one delivery issue and another issue with a cards content. Both problems were resolved swiftly and courteously.
May 18, 2026
Really great experience
Really great experience. The customer service rep knocked it out of the ballpark and we are extremely happy we were able to get our Yodo in sufficient time to take on a road trip. It made a world of a difference to the entire trip. Thank you so much and I will always trust Yodo and love them even more now.
May 21, 2026
Great customer service
The customer service was efficient, friendly, and very satisfying. I am extremely pleased with the support I received.
May 16, 2026
Got a replacement right away
Got a replacement right away. Even shipped it to a different country. Very pleased.
May 21, 2026
Love the products, shipping is a mess
I love the products, but their shipping situation is a disaster. I can't track my order and twice now it never arrived and I had to re-order, meaning it took a full month to get here.
May 20, 2026
Reply from Yoto
Hi Emily,
Thank you for sharing your feedback, and we’re sorry the delivery experience didn’t meet your expectations.
We understand that tracking options can be important. In order to help keep our product costs as low as we are able, we use untracked shipping services when an order is under a certain amount. However, we’re always looking for ways to improve, and your feedback is invaluable as we review our shipping options.
We’re also very sorry to hear about the repeated delays and the frustration caused by having to reorder. We truly appreciate your patience and will take this feedback seriously as we work to improve both our shipping reliability and communication.
Thank you again, and please don’t hesitate to reach out if there’s anything more we can do to assist.
Kind regards,
Yoto Customer Happiness Team
We gave the Mini as a gift for my…
We gave the Mini as a gift for my Grands 2nd birthday. She absolutely loves it!
May 21, 2026
Customer service was amazing
Customer service was amazing, listened to my concerns and offered a solution and problem was resolved in a few days!
May 15, 2026
Quick to respond to email
Quick to respond to email. No hassle regarding warranty. I was so impressed at the length of the warranty. New Yoto shipped out very quickly. Absolutely would recommend Yoto not just because my children love it, but because of the wonderful customer service!
May 18, 2026
A great product for a 9 yo
A great product for a 9 yo. No screen just interesting, engaging stories! The audio books are of great quality and the Yoto daily is fun to listen to. Highly recommended!
May 18, 2026
Great product
Daughter loves her yoto player. Slightly expensive but the unit is good quality and she certainly gets a lot of usage out of it.
December 3, 2025
Bought yoto cards for a gift...they…
Bought yoto cards for a gift...they came super quick and went down brilliantly!
May 18, 2026
Fine
Delivery of Yoto cards took a little longer than expected (over a week) but good product.
March 10, 2026
Reply from Yoto
Hi P,
Thank you for taking the time to share your feedback with us, and we’re sorry that your order didn’t arrive as quickly as expected.
While we aim for a 3-5 day delivery window, occasional delays can extend this up to 10 days, and we’re sorry for any inconvenience this may have caused.
We completely understand that knowing the delivery timeframe upfront is important. We’re continuously looking into ways to improve our shipping and tracking options.
Thank you again for your feedback, and please feel free to reach out if there’s anything further we can do to help.
Kind regards,
Yoto Customer Happiness Team
We love our yoto
We love our yoto, the website has a great range of cards and products. Quick delivery from Australia to NZ.
May 20, 2026
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