Ordered a drone from this company believing it was a UK company. Wrong it isn't, the drone took over two weeks to arrive and once received the drone is un-flyable, it just does its own thing once air... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These products are of very poor quality. Have received one that did not work and now another also faulty. They are clearly not product tested before shipment. Replacement advertised as for professiona... See more
I recently purchased a drone from YouDrone, and I couldn't be happier. The product arrived in perfect condition, and the packaging was top-notch. The drone itself exceeded my expectations. It's clear... See more
Don’t waste your money. Similar to the other one star reviews I was falsely reassured by co.uk website. The drone eventually arrived from China 5 weeks later minus the additional battery I had order... See more
Company details
Written by the company
Your premier destination for all your drone needs. We take pride in offering a wide range of drone products for both beginners and advanced users. Whether you're just starting your journey into the wonderful world of drones or you're an experienced pilot, we're here to help you find exactly what you're looking for. Our diverse selection includes drones ranging from beginner-friendly models with user-friendly features to advanced drones equipped with cutting-edge technology. Browse our website and explore a variety of drones, accessories, spare parts, and much more. We're dedicated to bringing you the latest drone technology at your fingertips, offering everything you need to make the most of your drone flying experience.
Contact info
United Kingdom
- youdrone.co.uk
1.7
Bad
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t waste your money
Don’t waste your money. Similar to the other one star reviews I was falsely reassured by co.uk website. The drone eventually arrived from China 5 weeks later minus the additional battery I had ordered. The drone itself was faulty and could not be controlled resulting in it being irretrievably lost on the first flight. Very disappointing.
November 13, 2023
Unprompted review
It is a company we are very satisfied…
It is a company we are very satisfied with, we are currently on our second order. Very good price/quality ratio
October 16, 2023
I bought my son a drone
I bought my son a drone, and since he is very happy with it, I will definitely give him another one for the upcoming holidays.
October 24, 2023
Unprompted review
I recently purchased a drone
I recently purchased a drone, and I'm thrilled with the quality. The drone is outstanding, and it arrived in perfect condition. I highly recommend this store.
October 23, 2023
Unprompted review
Absolute scam of a Web site
Absolute scam of a Web site. Says 30 day return. You can't return sale item's and guess what every item is on sale. Claims to be British which is absolutely 🐂💩. The item gets imported from China, the only reason my item was eventually dispatched a month later was because I started a dispute with my credit card company. So I eventually received a drone which you could probably buy in the gadget shop for £50.claims to be 4k guess what 🐂💩. BE WARNED, DO JOT USE THIS SITE
Oh I've reported the site to NCSC
October 2, 2023
Unprompted review
I'm a drone enthusiast
I'm a drone enthusiast, and I must say, YouDrone has some top-tier products. The quality of the drone I purchased is superb, and it was delivered in a secure package. I'm one satisfied customer!
October 18, 2023
Unprompted review
My recent purchase was smooth
My recent purchase was smooth, and I'm thrilled with my new drone.
October 15, 2023
Unprompted review
I recently got a drone from YouDrone
I recently got a drone from YouDrone, and it's been an excellent purchase. The product arrived promptly, and the packaging was secure, ensuring my drone's safety during shipping. The quality of the drone itself is remarkable. YouDrone exceeded my expectations.
October 13, 2023
Unprompted review
I recently purchased a drone from…
I recently purchased a drone from YouDrone, and I couldn't be happier. The product arrived in perfect condition, and the packaging was top-notch. The drone itself exceeded my expectations. It's clear that YouDrone takes pride in their products.
October 11, 2023
Unprompted review
Never ever buy from this company
Never ever buy from this company. Their drone are cheap rubbish. Advertised as 4K drones but the footage is nowhere near 4K quality not even SD quality.
PLEASE DO NOT WASTE YOUR MONEY.
September 7, 2023
Unprompted review
Unfortunately despite I am very very…
Unfortunately despite I am very very careful and not buying anything from unknown websites, I have to admit that I am a victim of scam from this website.
The website is designed in a very professional and attractive way, they put fake reviews by fake buyers. The website use a UK domain ( .co.uk) which convinced me more.
The reality is that this website is a Chinese site and completely unrelated to the UK but it targets people in the UK using UK domain. All the products and reviews are fake and nothing is real unfortunately!
I paid £154 for a drone and didn’t receive it and they send me a fake tracking link which didn’t show anything. When contacted them they stop responding!
I have to admit that I have been fooled by this website and wasted £154 in this difficult time.
Please never never never think to buy from this website. I know you may be tempted by the design, products and prices, but you giving them your money for nothing just to get sadness and anger!
August 30, 2023
Unprompted review
Not uk based ,cheap rubbish not quality…
Not uk based ,cheap rubbish not quality and genuine discount ,wont reply to e mails ,faulty drone waste of time and money DO NOT BUY!!!! Rubbish service rubbish company RUBBISH DRONE
August 18, 2023
Unprompted review
Scam website
Scam website, chinese not UK.
Refused a refund faulty very poor item, offered 40% off, for a faulty unit why would i keep it?
The return address didnt exist, out of pocket.
Scammers
August 7, 2023
Unprompted review
DO NOT buy from this company
Do not buy from this company
This company looks great upfront. Where it goes wrong is from the purchase onwards. The product takes weeks 6 - 8 weeks to arrive. They do not tell you this upfront
There is no customer support. There is NO detailed instructions. Other than a short booklet which you have to read with a magnifying glass. My product did not work and I have struggled to get a refund.
My advice is do not buy from them.
You will struggle to get your money back
August 10, 2023
Unprompted review
Do not buy from here
Part3
Returns have to go to China but parcels companies won't take the package so you are snookered.
I've just put the drone in the bin and written off my £'s.
PLEASE DO NOT USE THIS COMPANY !!
August 1, 2023
Unprompted review
Not received my item
Not received my item. Emailed numerous times.
Please can someone help!
Absolute shambles of a service.
July 29, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.