Youloveprint Reviews 

189
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Can't fault the service provided and the book produced. Never done anything like this before, so way out of my depth with all the formatting etc, but the staff were excellent and led me through the wh... See more

Company replied

Rated 5 out of 5 stars

It's great to deal with such a professional company. Ed is so helpful and replies very quickly. I messed up with my pdf and he realised before it was too late. He answered all my questions and doubts... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant from start to finish! After spending 9 years writing my children's book, I was terrified I'd mess up the printing... but these guys made it so easy with Eds help. The quality... See more

Company replied

Rated 5 out of 5 stars

Once again, a great experience. An excellent customers service that answer promptly phone calls and emails when guidance is needed. Straight forward form to fill in and upload. Excellent printing job,... See more

Company replied

Company details

  1. Commercial Printer
  2. Digital Printing Service
  3. Print Shop

Written by the company

YouLovePrint is the online division of the Pureprint Group, one of the most sustainable and high quality companies in the world. As an actual manufacturer, clients can be assured we are directly responsible for the production of their projects, with everything being printed in our East Sussex factory. Our group is CarbonNeutral® and works with an ISO14001 Environmental management system. All products are printed on FSC® paper and all dry waste associated with production is diverted from landfill. We print using HP-Indigo digital and Heidelberg Speedster lithographic offset presses, with all associated binding carried out in our own factory. We work with individuals and large corporate and are delighted to produce projects of all values. Our proactive customer service team is always very happy to work with clients so that they get the very best results.


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4.8

Excellent

TrustScore 5 out of 5

189 reviews

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4.8

All reviews

(189)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Sorted!

We had a problem with the printing of a booklet and You Love Print responding very quickly getting the revised printing to me within 24 hours. Not only was this the quickest service I have ever received from a printer - it was also great quality. Thank you.

June 19, 2025
Unprompted review
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Reply from Youloveprint

Thanks Brian for the comments. We hope to work with you again soon!

Rated 5 out of 5 stars

The finished product is top quality.

The finished product is top quality.
I chose Youloveprint based on the reviews and the fact that their printer is local to me.
Barring one or two communication issues and a delayed dispatch date (7 days later than estimated) everything went smoothly.
Aside from having to be flexible about delivery, customers should bear in mind they need to be certain of delivering a ready to print error-free file because no late changes are possible. My job moved to manufacturing stage on the day I submitted. In this first instance it was a small run for proofreading stage so didn't matter that I noticed some stray hyphenations too late.
I shall certainly be using YLP again.

June 12, 2025
Unprompted review
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Reply from Youloveprint

Thank you for your review Michael, it was a pleasure to work with and look forward to producing the main run soon :)

Rated 3 out of 5 stars

Still waiting for my order 13 days…

Still waiting for my order 13 days after purchasing. The estimated delivery time was supposed to be 5 days. The only message I received was an update saying they were running behind.

This also happened the last time I ordered. Unfortunately, the delay is holding me back from getting on with my business.

May 29, 2025
Unprompted review
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Reply from Youloveprint

Hi Denise.

We are sorry that your order was despatched 4 working days later than the estimated date.

More often than not we do despatch on the estimated date - your last job was one day early.

We are working to improve our comms when things are behind and should you trust us with your next project we hope to be able to show you this in action.

Rated 5 out of 5 stars

A book of childhood memories

We wanted to publish a failing Aunt’s childhood memories and pictures, growing up in India, as a book she could enjoy. We carefully followed the Youloveprint instructions and received copies of a professionally produced book. Our aunt and family were delighted with the result. Great service with a personal touch.

June 4, 2025
Unprompted review
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Reply from Youloveprint

So pleased to play a small part in this special publication.
Thank you for such a great review.

Rated 5 out of 5 stars

Excellent service

I recently ordered an order of service for a loved one’s funeral from YouLovePrint, and I couldn’t be more grateful for their exceptional service during such a difficult time.

With a sensitive deadline approaching, I opted for their express service. I called to check if they could meet the tight turnaround, and they were incredibly reassuring, confirming that they would do everything they could to ensure a quick delivery. I followed up with an email, and was told my order would be flagged as a priority, which gave me real peace of mind.

Not only was the price extremely reasonable, much cheaper than other online options, even with express delivery, but they also delivered a day ahead of schedule. The print quality is excellent, and the final result looked just as I had hoped.

What stood out most was how they treated the order with care and urgency, even though it was a relatively small job, which I really appreciate.

Highly recommend.

May 24, 2025
Unprompted review
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Reply from Youloveprint

Hi Samm. Thank you for taking the time to leave such a lovely review and that we were able to do this for you.

Rated 5 out of 5 stars

Comic Book Heros

I had got a test print of the first chapter of a A4 comic printed a couple of months ago from YLP.

I was really pleased with the quality & service and when it was time to get the complete graphic novel printed it was a no brainier to return.

I learnt a lot from the first run and the finished volume is the bees knees and I will be proud to distribute it.

Good price, process, quality and customer service.

Colour me pleased.

May 21, 2025
Unprompted review
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Reply from Youloveprint

Thanks for the great review Mark. Colour us pleased! We look forward to working with you on your next project.

Rated 3 out of 5 stars

Promising start, but not the smoothest experience.

We were really hopeful when we first got in touch, the prices were great and the initial response was quick + professional, which gave us a good impression. Unfortunately, the process didn’t quite go as smoothly as we’d expected.

We had a few communication issues which led to delays and some avoidable confusion. Replies felt a little abrupt.. not rude, but a bit more friendliness and clarity early on would’ve helped.

Ultimately we decided to cancel the order, as it became a bit more of a faff than we’d originally planned for. It wasn’t a terrible experience by any means, just not quite as smooth or straightforward as we’d hoped.

While it wasn’t the right fit this time, we do appreciate the quick replies and professional approach.

May 1, 2025
Unprompted review
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Reply from Youloveprint

Thanks you for your review. We're sorry it wasn't as smooth an experience as you'd have liked.
The technical nature of print means that artwork has to be presented in a very particular way - soon to be introduced features and processes will mitigate the issues we had with your file and allow us to identify and resolve them quicker.

Rated 5 out of 5 stars

First Class Printing!

My magazines arrive today and they look amazing. Brilliant customer service, superb print quality and all delivered ahead of schedule. Well done You Love Print, I’ll be definitely back for all my print requirements!

April 29, 2025
Unprompted review
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Reply from Youloveprint

Thanks Max thats great hear. The magazine looked great and we wish you and your fellow students the best of luck with it!

Rated 5 out of 5 stars

Excellent service for first print experience

This was my first print experience and I went in with zero knowledge. The team was responsive to my many questions, provided templates for use, and double-checked my submitted work. The finished product is incredibly high quality.

April 2, 2025
Unprompted review
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Reply from Youloveprint

Thank you Dustin for such a fab review - we're pleased that your first print experience was such a good one and we look forward to working with you again :)

Rated 5 out of 5 stars

Excellent

Quick responses to my submission and queries. I don't think I paid for colour pages but they did that for me and sent more copies than I paid for. Next day delivery. Print of colour cover and inside pages excellent, quality more than I asked for.

April 24, 2025
Unprompted review
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Reply from Youloveprint

We love our service and products being described as excellent. Thank you for the review and we hope to work with you again!

Rated 5 out of 5 stars

after having a negative experience with…

after having a negative experience with another company I started working with you love print and they have been excellent, communication, print quality and more has been top notch. cannot recommend them more strongly

April 11, 2025
Unprompted review
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Reply from Youloveprint

Thank you for such a great review and we hope to work with you again soon :)

Rated 1 out of 5 stars

Failed to deliver critical order on…

Failed to deliver critical order on time despite paying extra for expedited production. Massive fail leading to costly lost sales opportunities. Offered pitiful voucher instead of refund.

March 28, 2025
Unprompted review
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Reply from Youloveprint

Hi MW - we are sorry that the order arrived just one day after the estimated date. We give estimated dates because many things can happen to effect deliveries which are unpredictable.

In most cases, we despatch on the estimated date but sadly not on this occasion. In spite of this we have sent a voucher worth 70% of your purchase cost, because we failed to give you this information until too late on the estimated despatch date.

Rated 5 out of 5 stars

Excellent!

We recently used Youloveprint to print some booklets for my grandad's autobiography. My mother and I worked together to type up and design it in his memory and we are very happy with the end result.

The cost was very reasonable and the customer service was excellent - we quickly got responses to our queries.

I'm so pleased that this has come out so well and that my mum was so pleased with them when they arrived!

Can't recommend this company enough.

April 2, 2025
Unprompted review
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Reply from Youloveprint

Thank you Felicity for the kind words. We're of course delighted that you trusted us to print such an important family publication and that it was so well received.

Rated 5 out of 5 stars

Excellent Service - would use them again!

I ordered from You Love Print for the first time a couple of days ago. I received my order today and I had to send them an email and do a review to say thanks. I didn't think the copies I asked for would turn out as well as they did.

In addition, they managed to send it to me 2 days before I needed it. They initially estimated I could get my order on Friday or next week. When I told them I needed it for Saturday, they said they would do their best. So it was a lovely surprise to get my order delivered today (Thursday).

First time I have been impressed by a company's service in a long while. Thank you.

Kindest regards,

Nancy T

March 27, 2025
Unprompted review
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Reply from Youloveprint

Thank you Nancy, we're delighted you are so happy

Rated 5 out of 5 stars

Great Support

Great understanding and support from Neil in preparation for printing my book.

March 16, 2025
Unprompted review
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Reply from Youloveprint

It was our pleasure :)

Rated 5 out of 5 stars

Great team and great results

Great team to work with, Ed and Neil great people very helpful and supportive
Extremely happy with the outcome and great quality of production
I will work with them again and will recommend them 100 per cent

February 17, 2025
Unprompted review
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Reply from Youloveprint

Such a great review, thank you Ivel. We look forward to working with you again!

Rated 5 out of 5 stars

I would definitely recommend the team…

I would definitely recommend the team at You Love Print. We used them to print our wedding invites and not only were they great value, the quality was amazing as well.

The free card swatches they sent out were incredibly helpful as well - and so many places don't provide them which seems wild! I also made a load of wrong orders and the team (Ed and Neil were the people I spoke to) were so kind and patient and refunded the incorrect orders immediately.

All in all, I would definitely use You Love Print again and would 100% recommend them!

February 21, 2025
Unprompted review
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Reply from Youloveprint

Thank you Hollie for the kind words and good luck for your big day!

Rated 5 out of 5 stars

Exceptional Customer Service

I have only just ordered so no idea about the product just yet but the customer service I’ve received has been nothing short of excellent, thank you Neil for all your help in getting my design ready and helping me to get it just right, 6 stars if I could give it

Follow up…

Items delivered and they are perfect 👌🏻 incredible quality compared to vista and I’ve recommended them to so many people

February 18, 2025
Unprompted review
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Reply from Youloveprint

Thanks Kevin - we like 6 stars!

Rated 5 out of 5 stars

Great Service!

Professional, Expedient and Stunning quality of work. Thank you YLP team.

January 14, 2025
Unprompted review
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Reply from Youloveprint

Its our pleasure Thomas. So happy you are pleased with the project :)

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