This is my 18th long, over 10 days trip, organised by me and through the last 20 years I never ever had such a professional driver, who cares about every detail, who help in many different ways, even... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a lovely trip, and our driver Neil was absolutely the best! This is the second time we’ve requested him, and once again, he treated everyone with kindness and professionalism. He made the journ... See more
Neil is highly professional skilled driver. He is so friendly and his communication skills with different level of customers admirabl. Beyond his duty his kindness and care of our children made our jo... See more
Neil is funny kind welcoming clean tidy nice and I really can’t reccoment him enough. The bus has a large capacity with nice customisations regarding Neil and I wish I could put 6 stars for him as he... See more
Company details
Written by the company
Your Coach Hire provides coach hire across the UK for all occasions. We offer all levels of specification from standard school buses to top of the range VIP coaches and have sizes that can accommodate 16 to 100 passengers. We aim to provide you with a competitive quote whilst not compromising quality. No job is too big or too small, please see our website for further details.
Contact info
Unit 2 Model Farm, RG40 4EX, Wokingham , United Kingdom
- 03302234438
- Enquiries@yourcoachhire.com
- yourcoachhire.com
4.8
Excellent
178 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service! Gavin was always very quick with his replies. Very easy and clear communication. Busses on time! Keep on going like this. Thanks out of holland!
March 30, 2022
Unprompted review
Reply from Yourcoachhire
Thanks very much for the review Jennifer, we hope to hear from you again next time you are in the UK.
Kindest Regards
Gavin
Great Service
Quick response to enquiry, great service, the drivers were friendly and the coaches were lovely. Would absolutely recommend
February 1, 2022
Unprompted review
Reply from Yourcoachhire
Hi Sue, thanks very much for the review, very happy to hear it all went smoothly and we look forward to hearing from you again in the future.
Kind Regards
Gavin
Well went on a trip to Scarborough and…
Well went on a trip to Scarborough and York 3rd of December and had a fantastic time ,driver was steve and he looked after us all so well such a lovely man, also i left my bag on the coach, and like to say a massive thankyou to gavin for getting it back to me it was so kind of him,, id definitely recommend this company good team altogether.
December 11, 2021
Unprompted review
Reply from Yourcoachhire
Great to hear you received your bag safely and I will be sure to pass your kind words about our driver Steve on time him.
Thanks again
Your Coach Hire
Five stars excellent service…
Five stars excellent service experience.
Thanks for being very helpful and patient.
February 21, 2020
Unprompted review
Coach was lovely
Coach was lovely, although it turned up 20 mins late. But my calls were answered and was told he was on his way.Driver was nice, but i'm hoping someone bought him a new jumper for xmas, as his had holes all over it
January 21, 2020
Unprompted review
Reply from Yourcoachhire
Hi Claire, apologies for the small delay. We appreciate the feedback and will pass your comments regarding the driver on to the local depot.
Regards
Gavin Rutter
The coach was clean and picked up and…
The coach was clean and picked up and dropped off on time for our company Christmas party. The driver was friendly and the price was competitive. We'll use Yourcoachhire again for sure. Thanks
January 14, 2020
Unprompted review
Reply from Yourcoachhire
Thank you for the feedback, we look forward to providing you with transport again in the future.
Regards
Your Coach Hire
I used your coach hire to take a family…
I used your coach hire to take a family of 28 to southampton from dundee, can,t paraise them enough, toilet on bus t,tv on bus and the best drivers who stopped regularily to make our trip easier, best coach hire by far
October 29, 2019
Unprompted review
Reply from Yourcoachhire
Hi Susan,
Wow, its really great to see such positive comments about the drivers who are out there representing us. We hope to be of service to you again some time in the future.
Kind Regards
The team @ Your Coach Hire
It was a very comfy coach and the…
It was a very comfy coach and the coachdriver Eduart was top!!!
October 29, 2019
Unprompted review
Reply from Yourcoachhire
Hi Ingrid,
I will be sure to pass the feedback on to the driver, thank you very much.
Your Coach Hire
Reply from Yourcoachhire
Thanks for taking the time to leave your feedback. We look forward to hearing from you again if and when you return to the UK.
Thanks again
Gavin
Thanks very much for your service- very…
Thanks very much for your service- very reliable and on time. Managed to meet up with 40 Irish colleagues at London Heathrow and bring them to our training venue near Bracknell. Coaches also assisted with fetching and dropping 100 participants from a local train station to pour training venue.
October 18, 2019
Unprompted review
Reply from Yourcoachhire
Hi Kate,
Thank you for your positive review. Please keep us in mind for any future requirements you may have and remember we are able to offer coach hire across the whole of the UK.
Kind Regards
Gavin
Really good service
Really good service, I would say the communication could have been a little better but that would be my only piece of constructive feedback. The drivers were very personable, everything went smoothly and I wouldn't hesitate to use them again.
September 9, 2019
Unprompted review
Reply from Yourcoachhire
Thank you for taking the time to provide feedback, always happy to hear constructive criticism and glad to hear that all went well on your trip.
Kind Regards
Your Coach Hire
Great driver
Great driver, great service. Highly recommended. Thank you.
August 5, 2019
Unprompted review
Reply from Yourcoachhire
Hi Richard, thanks very much for the feedback.
Kind Regards
Gavin
Reliable service
Service is very reliable and helpful. To be recommended.
July 23, 2019
Unprompted review
Fantastic company
Fantastic company, go out of their way to help you and my clients were very impressed with the service. Would highly recommend
July 23, 2019
Unprompted review
I was looking to book a coach to take Liverpool Supporters to Madrid
I was looking to book a coach to take Official Liverpool Supporters Club members to the Champions League Final in Madrid and this information was passed on to Yourcoachhire and they made contact with me. Throughout the discussions with Gavin and Martyn, the communication was good and they met all my requests for information.
The coach was exactly as promised (and shown in a photo) and the drivers were helpful, safe and friendly at all times. Would book them again if we ever travel abroad again.
(The only thing that stopped me giving excellent was the price, but this was the going rate with coach companies with 2 English teams in the final!)
June 16, 2019
Unprompted review
Reply from Yourcoachhire
Hi Simon,
Thanks for the feedback, we are happy that you enjoyed your trip to Madrid and that it all went as planned including the match result.
Kind Regards
Gavin
excellent service from start to end
excellent service from start to end. lovely cosch and very friendly drivers. would recommend anytime
May 31, 2019
Unprompted review
Reply from Yourcoachhire
Hi Nirav,
It was a pleasure to deal with you and we hope to be of service to you again in the future.
Kind Regards
Gavin
Top service
Top service. Just what you want when providing transport for a mixed crowed on an exciting day out. Brilliant from first point of contact.
May 30, 2019
Unprompted review
Reply from Yourcoachhire
Glad we could be of service at such a short notice. Thanks for the business.
Regards
Gavin
Good prompt service
Good prompt service. Very friendly driver. Only negative was the heating on the coach wasn't working properly so it was rather hot
May 17, 2019
Unprompted review
Reply from Yourcoachhire
Hi Richard,
Thanks for providing the feedback from your recent trip, the comment regarding the heating has been noted and passed on to the relevant depot. Glad to hear that other aspects of the trip went well.
Regards
Your Coach Hire
Good service
Good service. Punctual on arrival. Early on departure. Safe driving. Professional driver. Over cold conditioning on way back.
May 16, 2019
Unprompted review
Reply from Yourcoachhire
Hi Bronya,
I am sorry that the air conditioning was particularly cold for you return trip, your feedback is really important to us to be able to keep the high standards that we expect from our different depots/suppliers. Its good to hear that the service in terms of the driver and punctuality was of the required level.
Kind Regards
Gavin Rutter
Director
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.