This is my 18th long, over 10 days trip, organised by me and through the last 20 years I never ever had such a professional driver, who cares about every detail, who help in many different ways, even... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a lovely trip, and our driver Neil was absolutely the best! This is the second time we’ve requested him, and once again, he treated everyone with kindness and professionalism. He made the journ... See more
Neil is highly professional skilled driver. He is so friendly and his communication skills with different level of customers admirabl. Beyond his duty his kindness and care of our children made our jo... See more
Neil is funny kind welcoming clean tidy nice and I really can’t reccoment him enough. The bus has a large capacity with nice customisations regarding Neil and I wish I could put 6 stars for him as he... See more
Company details
Written by the company
Your Coach Hire provides coach hire across the UK for all occasions. We offer all levels of specification from standard school buses to top of the range VIP coaches and have sizes that can accommodate 16 to 100 passengers. We aim to provide you with a competitive quote whilst not compromising quality. No job is too big or too small, please see our website for further details.
Contact info
Unit 2 Model Farm, RG40 4EX, Wokingham , United Kingdom
- 03302234438
- Enquiries@yourcoachhire.com
- yourcoachhire.com
4.8
Excellent
178 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic! Staff are great- driver was very…
Staff are great- driver was very friendly and reliable. Only negatives were that the toilet on board the coach was very smelly and we struggled to find the right key to unlock it at the beginning of the journey.
August 11, 2018
Unprompted review
Reply from Yourcoachhire
Hi Amy,
I have noted your comments regarding the toilet, happy to hear that the trip went well on the whole.
Regards
Gavin
5 stars
Yourcoachhire was able to arrange a coach for me, even when I called after hours, for an early morning trip the following day, during the peak, summer season. Their coaches are well-maintained, drivers are extremely professional and punctual, and pricing is very competitive. Subsequently, I booked two more trip with them, and each time, they exceeded the already high bar they had set.
Yourcoachhire is most certainly the company I will use for my future coach hire needs.
August 10, 2018
Unprompted review
Reply from Yourcoachhire
We look forward to being of service for you and your clients on your next visits to the UK. Thanks very much for the business.
Kind Regards
Gavin
Excellent service!
Excellent service!
Gavin and his team were great and promptly and very efficiently organised coaches for our Awards Day on one of the busiest days of the year.
Thank you!
August 1, 2018
Unprompted review
Great service
Gavin was excellent at organising for us and offered a great price for what we got. We had a last minute mix-up and he was able to accommodate immediately! Sal, our driver, was also great and very friendly!
July 24, 2018
Unprompted review
Reply from Yourcoachhire
Thanks for the feedback Steven, I will be sure to pass your comments on to Sal. Happy to hear that it all went well and hope to hear from you again in the future.
Kind Regards
Gavin
They could not have been more helpful…
They could not have been more helpful !! I changed the schedule numerous times and they were patient ! Great coach too.
Cannot recommend highly enough , especially Gavin.
July 4, 2018
Unprompted review
Reply from Yourcoachhire
Hi Leigh,
Thanks for your kind words Leigh, I know it was a stressful event for yourself and am really happy that it all went so smoothly.
Thanks again
Gavin
didn't get the vehicles we had…
didn't get the vehicles we had requested and booked - wasn't told that the vehicles had changed before pick up
didn't get driver details before pick up as promised
wasn't contacted when drivers were at pick up point as promised
drivers late and then didn't know where he was going for drop off
June 29, 2018
Unprompted review
Reply from Yourcoachhire
Hi Fiona,
I am very sorry that you had a below par experience,our local supplier did make a change to the vehicle which we believe was down to a technical issue with the original coach, unfortunately we were not made aware of this so could not communicate it to yourself. I accept that the communication in general could have been more efficient and will take on board your feedback as we strive to improve our service wherever possible.
Kind Regards
Gavin
Fantastic service!
Vehicles were in great condition and drivers were friendly. They got my colleagues from point A to point B quickly and more importantly safely.
Quick response to booking - called Friday afternoon (job was following Tuesday), all booked and finalised by the end of the day! Fantastic service!
June 29, 2018
Unprompted review
Reply from Yourcoachhire
Hi Liz,
That's great feedback, I will make sure that your positive comments are passed on to the drivers. Please keep in touch with regards any future transport requirements.
Kind Regards
Gavin
Reply from Yourcoachhire
Very happy to hear that the trip went well, hope to be of assistance again in the future.
Gavin
Reply from Yourcoachhire
Thanks for the continued business.
Regards
Gavin
Very helpful with hiring the coach and…
Very helpful with hiring the coach and accommodating.
June 18, 2018
Unprompted review
Reply from Yourcoachhire
Hi Jo, appreciate the feedback and look forward to working with you in the future.
Kind Regards
Gavin
Very impressed overall
Very impressed overall, the coach company they supplied were very good and helpful throughout.
May 8, 2018
Unprompted review
Reply from Yourcoachhire
Darryl, thanks for the positive feedback regarding our partner company, great to hear that they represented Your Coach Hire in such a professional manner.
Regards
Gavin
The service we received was excellent
The service we received was excellent. During a very stressful and complicated situation, for an important client, a vehicle was sourced in more than one location quickly and with no fuss or added stress.
April 24, 2018
Unprompted review
Reply from Yourcoachhire
Good afternoon, really happy that we were able to assist and get your passengers moved to their final destination.
Regards
Gavin
Excellent service
Excellent service, coaches where on time, drivers great !! I will be using them again
April 16, 2018
Unprompted review
Reply from Yourcoachhire
Thanks for your comments Rob, happy to hear that the service was to your satisfaction.
Job done 6 coaches to Paris to the…
Job done 6 coaches to Paris to the highest of standard
April 16, 2018
Unprompted review
Reply from Yourcoachhire
Hi Gary, appreciate the feedback, will pass this on to the relevant depots.
Regards
Gavin
Excellent service from start to finish
Excellent service from start to finish. Would highly recommend!
April 16, 2018
Unprompted review
Reply from Yourcoachhire
Thanks very much, please keep us in mind for any future requirements.
Your Coach Hire Review
Really great service. Easy to deal with and organise pre-event, despite the tight turnaround. Drivers were polite and accommodating and looked after us really well. Fantastic service.
April 13, 2018
Unprompted review
Reply from Yourcoachhire
Hi Charlie, thanks very much for the feedback, I will pass your comments on to the driver. I am glad you had a good trip and AJ got the win !!
Top class service
Top class service. Driver turned up on time and took us a really quick way to Cheltenham races, waited and was a proper nice guy. When we book next year can we please have the same driver.
April 9, 2018
Unprompted review
Reply from Yourcoachhire
Hi Adam, happy to hear the driver looked after you so well, look forward to carrying you next year.
Regards
Gavin
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