Your Dog's Club Reviews 

2,336
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Found ‘Your Dog’s Club’ whilst searching online for my regular dog food. Great all round experience, really competitive prices plus my first use discount, easy ordering and swift delivery even though... See more

Rated 5 out of 5 stars

I absolutely love kong toys, but have found they mainly stock them for larger breeds in the petshop. Whenever I seen the selection online for the smaller breeds I was delighted as I love to spoil my f... See more

Company replied

Rated 4 out of 5 stars

Purchase and goods despatched cannot be faulted however severely let down by Evri. Original delivery (Fri pm) postponed no reason given tracking updated showing delivered? After several messages to Cu... See more

Company replied

Rated 5 out of 5 stars

A strap on my dog’s halter bought from the company a few months ago has come unstitched. I sent it back as requested and and have immediately received another one from this excellent company.My wife,... See more

Company details

  1. Pet Store
  2. Pet Supply Store

About Your Dog's Club

Written by the company

Free Delivery Over £59.99

Best Dog Food Tasty Dog Treats
Quality Dog Toys Dog Accessories

Welcome to the destination for all things DOG! Where responsible dog owners can find the highest-rated nutritional dog food & treats plus top-quality dog toys & dog accessories to give their four-legged friends a happy & healthy GREAT life. With helpful info in our Dog Blog to advice from our team of qualified dog experts, we have everything you need to make life with your dog, GREAT!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.5

All reviews

(2,336)

1 review in the last 12 months

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Rated 5 out of 5 stars
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the great feedback! Lovely to hear that your delivery was speedy and you found our product selection to be so good too! We look forward to your next order and another 5 star experience very soon!

Rated 5 out of 5 stars

Our 1st order was so easy to do

Our 1st order was so easy to do, and we recuved our new item in the time it gave us.

March 24, 2023
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Reply from Your Dog's Club

Thank you for the feedback! It's great to hear that your delivery was on time - we hope to welcome you back for your 2nd order very soon!

Rated 5 out of 5 stars

Good stuff quick delivery

Happy the with commutation, good products and quick delivery

March 24, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the great feedback and the 5 star review! We very much look forward to your next order and providing another 5 star experience for you.

Rated 5 out of 5 stars

Tidy delivery

Tidy delivery, on time Accurate, easy ordering, So ALL good

March 24, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the feedback! We love hearing that we have happy customers! We look forward to your next visit and providing another 5 star experience!

Rated 1 out of 5 stars

Have not received my order.

I placed my order on 13th march.
No sign of it.
I contacted Your Dogs Club, I I did receive a response, stating I would have a update in 24 hours! That was Six days ago

March 13, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Hi Claire, many thanks for your comments. One of our team has been in touch I believe with an update from the courier and we have now been able to resolve this for you. Our apologies that on this occasion, you haven't received your order and that this was beyond our control. We will take this up with our courier partner directly. We do hope that you will shop with us again and allow us to provide our usual 5 star service to you, please do feel free to contact woof@yourdogsclub.co.uk when you next place an order with us so that our Customer Service Team can look after you. Many thanks.

Rated 4 out of 5 stars

Let down by delivery Company

Purchase and goods despatched cannot be faulted however severely let down by Evri. Original delivery (Fri pm) postponed no reason given tracking updated showing delivered? After several messages to Customer Service at Evri they advised that it would be delivered Mon 27th. When it arrived packaging badly damaged 1x packet split open contents loose in box so thrown away. Not a good experience!!

March 22, 2023
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Reply from Your Dog's Club

Hi Maldwyn. Thank you so much for your feedback, while it's great to hear that your shopping experience was a good one, I'm sorry to hear that one of your items arrived damaged and that you had delays with the courier company, I will contact you directly to discuss in more detail. Many thanks, Laura

Rated 5 out of 5 stars

Quick and easy

Quick and easy throughout whole process

March 23, 2023
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Reply from Your Dog's Club

Thank you for your review, great to hear that you had a 5 star experience with us!

Rated 5 out of 5 stars

Great service!

March 22, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the review! We're thrilled to hear that you recieved great service from us and we look forward to your next order so we can provide another great experience for you!

Rated 5 out of 5 stars

Definitely The Go To For Great Value Toys

I absolutely love kong toys, but have found they mainly stock them for larger breeds in the petshop. Whenever I seen the selection online for the smaller breeds I was delighted as I love to spoil my furbabies. The prices are incredible too. I got 16 or 17 different toys for £120 including delivery to Northern Ireland. If that isn't value for money then I don't know what is! Will definitely be using this site for all further purchases of toys for my furbabies!

March 22, 2023
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Reply from Your Dog's Club

Hi Carly! KONG toys are fabulous aren't they? Such a great range and providing so much variety and stimulation for our four legged friends! We're thrilled that you found us and that you'll be ordering again and taking advantage of our great prices. Be sure to set up an account with us and you'll earn BONE-US Rewards on every order, meaning that you'll have even more discounts for future orders for your furry family member!

Rated 5 out of 5 stars

So pleased this vendor had my dogs most…

So pleased this vendor had my dogs most favourite treat. I have been struggling to find anyone selling the porky bites, they seem to have gone out of circulation locally and on the Internet. They arrived promptly and are being consumed with a passion. Thank you

March 22, 2023
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Reply from Your Dog's Club

Thank you so much for the great review! We hope those Porky Bites are keeping that tail wagging! We look forward to keeping your pooch stocked up on those favourites for many months to come!

Rated 5 out of 5 stars

Great product range

Great product range, good service, great purchase of good quality products

March 21, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the review, we always love to hear that we have happy customers and wagging tails!

Rated 5 out of 5 stars

Very easy website

Very easy website , excellent service on delivery would recommend this Company.

March 20, 2023
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Reply from Your Dog's Club

Thank you so much! We're always thrilled to hear that our customers have had a great experience with us. Don't forget to create your account with us so that when you do recommend us to family and friends, you can use your referal code (within your account) and earn BONE-US Rewards which will equal discounts on future purchases!

Rated 5 out of 5 stars

Excellent chicken broth

The product was delivered on time and contains organic chicken bone broth. I was able to send this to my son who has a very poorly dog, and I live too far away to make and transport it myself

March 21, 2023
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Reply from Your Dog's Club

We're really pleased to hear that we were able to get the bone broth to your son for his dog and we hope that it's helping pooch to feel better. Thank you so much for the lovely review.

Rated 5 out of 5 stars

Excellent online service easy to use…

Excellent online service easy to use and grezt range of goods at reasonable prices

March 20, 2023
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Reply from Your Dog's Club

Thank you so much for the review. We always love to hear that our customers and their four legged family members are happy with the products and service. We look forward to your next order and another 5 star experience.

Rated 5 out of 5 stars

Fantastic feeding ball this is the…

Fantastic feeding ball this is the second one i have bought for neighbour as my dog loves his

March 22, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the review. We love hearing that our four legged friends are enjoying their treats and toys! We look forward to keeping that tail wagging for many months to come!

Rated 5 out of 5 stars

Fast shipping

Shipped out same day as ordered. Good selection of dog treats. Will order again.

March 22, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the review! It's great to hear that you'll come back to us and shop again we very much look forward to your next order and another 5 star experience with us!

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