Your Dog's Club Reviews 

2,336
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Found ‘Your Dog’s Club’ whilst searching online for my regular dog food. Great all round experience, really competitive prices plus my first use discount, easy ordering and swift delivery even though... See more

Rated 5 out of 5 stars

I absolutely love kong toys, but have found they mainly stock them for larger breeds in the petshop. Whenever I seen the selection online for the smaller breeds I was delighted as I love to spoil my f... See more

Company replied

Rated 4 out of 5 stars

Purchase and goods despatched cannot be faulted however severely let down by Evri. Original delivery (Fri pm) postponed no reason given tracking updated showing delivered? After several messages to Cu... See more

Company replied

Rated 5 out of 5 stars

A strap on my dog’s halter bought from the company a few months ago has come unstitched. I sent it back as requested and and have immediately received another one from this excellent company.My wife,... See more

Company details

  1. Pet Store
  2. Pet Supply Store

About Your Dog's Club

Written by the company

Free Delivery Over £59.99

Best Dog Food Tasty Dog Treats
Quality Dog Toys Dog Accessories

Welcome to the destination for all things DOG! Where responsible dog owners can find the highest-rated nutritional dog food & treats plus top-quality dog toys & dog accessories to give their four-legged friends a happy & healthy GREAT life. With helpful info in our Dog Blog to advice from our team of qualified dog experts, we have everything you need to make life with your dog, GREAT!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.5

All reviews

(2,336)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very quick delivery

Very quick delivery, and the goods were well packed. My dog loves the venison treats, and I can’t buy them locally.

March 22, 2023
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Reply from Your Dog's Club

This is great to hear! We're thrilled that your dog loves the venision treats! We hope that we can keep you stocked up for many months to come!

Rated 5 out of 5 stars

Good price quick delivery will us again…

Good price quick delivery will us again and recommend

March 21, 2023
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Reply from Your Dog's Club

Thank you for the review! Great to hear that you've had speedy delivery with our courier partners and it's always fabulous to hear that our customers will come back to us! We look forward to providing you another 5 star experience on your next visit!

Rated 5 out of 5 stars

Quick ordering process and fast…

Quick ordering process and fast delivery!

March 20, 2023
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Reply from Your Dog's Club

Great news! We always love to hear that our customers have had a great experience with us and speedy delivery too! We look forward to your next order and another 5 star experience with us!

Rated 5 out of 5 stars

Excellent all round

Excellent all round. I had an issue with having filled in my address wrongly, emailed immediately and was replied to early on the first working day.

March 12, 2023
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Reply from Your Dog's Club

Thank you so much for the review! Great to hear that our Customer Service Team were able to assist you quickly and get your order our to you. We hop your dog is enjoying the food and we look forward to your next order and another 5 star experience!

Rated 5 out of 5 stars

Delivery of Dentastix

Got a prompt delivery of dog treats at excellent price

March 15, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the review! Great to hear that you had speedy delivery and we hope your dog is enjoying the treats!

Rated 5 out of 5 stars

Good quality selection and delivery.

Good quality selection and delivery.

Could be more varied on what is stocked though.

March 14, 2023
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Reply from Your Dog's Club

Hi Kim, thank you so much for the review. We're always adding new products to the site but it would be good to get your feedback on things that you perhaps couldn't find. Please can you pop us an email on woof@yourdogsclub.co.uk so that we can feedback to the team on anything that you'd like to see in the future? Many thanks!

Rated 5 out of 5 stars
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the great review. It's always good to hear that our customers enjoy the products and that our courier partners deliver promptly! We look forward to your next order!

Rated 5 out of 5 stars

Speedy delivery and fab product

Speedy delivery and fab product. Will be ordering again very soon.

March 19, 2023
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Reply from Your Dog's Club

Great to hear! We're looking forward to your next order and providing another 5 star experience very soon!

Rated 4 out of 5 stars

Fabulous toy

Fabulous toy , have loads but this one has a faulty squeaker , came promptly though so otherwise all good. You weren’t to know

March 19, 2023
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Reply from Your Dog's Club

Thank you so much for your feedback. Please contact our Customer Service team on woof@yourdogsclub.co.uk so that we can investigate the faulty item for you. Many thanks

Rated 1 out of 5 stars

Haven’t received goods…

Haven’t received goods and that’s been a week now. Delivery note is that it was unable to be delivered although my mother works from home so is always home. That was Wednesday and it’s now Saturday and still not sign of my dogs food being redelivered.

Dog is 17 and can only eat this type of food, very disappointing. He has now ran out of his food and ends up very not well on anything else. Having to order then same from else where.

March 15, 2023
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Reply from Your Dog's Club

Hi Ryan, we're sorry to hear that there is a delay with your parcel, had we been made aware of this sooner, we would of course been in touch to rectify things right away. We have taken a look into it and can see that there is an issue with the address on your account with us and it appears some information has been missed at the time of setting the account up. One of the team has, I believe contacted you directly, and your order should now be with you today. Many thanks, Your Dog's Club.

Rated 5 out of 5 stars

Fast delivery excellent service

Bought a dog toy. Excellent service and very fast delivery.

March 16, 2023
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Reply from Your Dog's Club

Thank you so much for the review, it's great to hear that you had excellent service from our team and speedy delivery too! We look forward to providing another 5 star experience on your next visit!

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly - good communication- product was much more expensive than the last time we bought it.

March 15, 2023
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Reply from Your Dog's Club

Thank you so much for the review. It's great to hear that our team looked after you and provided great communication. Unfortunately, some items have had a recent price increase and we have done our best to ensure that we are still providing great value on all of our foods. If you'd like to arrange a free consultation with our nutritionist to discuss alternative foods, please get in touch on woof@yourdogsclub.co.uk so we can arrange this for you.

Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service. Cannot beat the turnaround from ordering to receiving the order. Placed several orders and each time have received the order within a couple of days.

March 9, 2023
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Reply from Your Dog's Club

Thank you so much for the great review, it's always good to hear that our returning customers continue to receive great service from us and our delivery partners.

Rated 5 out of 5 stars

Efficient service

March 9, 2023
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Reply from Your Dog's Club

Thank you so much! It's always great to hear that our customers have had a great service from us!

Rated 5 out of 5 stars

Great service

Great product choice
Fast free delivery

March 10, 2023
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Reply from Your Dog's Club

This is lovely to hear! Thank you so much for the great review!

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