Your Gift Basket Reviews 

174
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Beautiful ribbons, easy to use and came within a couple of days. The hamper bag sets have heaps of filling which makes the display contents sit high in the basket and the bags are a great size with th... See more

Rated 5 out of 5 stars

Arrived promptly, well boxed and with instructions on how to wrap and amount of shredded paper to use per basket. Looking forward to making up my charity raffle baskets with these, plus a few gift on... See more

Rated 5 out of 5 stars

My giftbaskets/crates and wrapping were perfect.They are for my daughters for christmas im going to fill them with pamper goodies they will also love the little wooden crate as it can be used for also... See more

Rated 5 out of 5 stars

Absolutely amazing business. Not only did the basket arrive quickly, but the quality and standard of the product is fab! It comes with instructions on how to wrap the bow, which was nice and simple... See more

Company details

  1. Business Services

Information provided by various external sources

Your Gift Basket provides you with beautiful packaging for your gifts and products, available in a range of different styles and colours


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

174 reviews

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4.7

All reviews

(174)

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Rated 3 out of 5 stars

Great product, lack of communication

The basket itself is lovely. The issue I had was a lack of communication. No confirmation email of the order, no dispatch info. I basically ordered, heard nothing and then it arrived. It was in a timely manner but I was worried it wouldn't arrive as I heard nothing the whole time

*In response to the below, I checked my junk mail regularly and the email address/mobile number provided were correct as I took a screenshot of the landing page after ordering which I have double checked

September 27, 2017
Unprompted review
Your Gift Basket logo

Reply from Your Gift Basket

Hi Emma,

We are sorry to hear that you didn't receive your order confirmations. We have checked the system and can see that you were sent an order confirmation on September 20th at 9.59 am and a dispatch note at 10.34 am. It may be worth checking your junk mail to see if they have ended up in there or if not calling our team on 01234 880 310 to check your email address is correct.

Best wishes

The Your Gift Basket Team

Hi Emma,

Our system is automated and records and stores a copy of the email that has been sent to you. It shows within the system that two emails have been sent, so it might be that the email has been blocked by your provider or there is an error within the system and we need to investigate this further. Please can you email our team direct at sales@yourgiftbasket.co.uk and let us know who your email provider is? We obviously want to make sure our customers receive the email notifications correctly as part of our service and apologise for any inconvenience that this may have caused you.

Many thanks

Rated 5 out of 5 stars

Impressed with this company

Very easy to order and very professional in promptly dealing with any queries raised. The gift basket and ribbon that I bought was very pretty and lived up to my expectation.

September 26, 2017
Unprompted review

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