Your Great Adventures Reviews 179

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, friendliness, and helpfulness in planning and organizing holidays. People appreciate the personalized approach, with many noting how the team takes the time to understand individual needs and preferences, offering tailored suggestions and handling all the details. The booking process is frequently described as easy, stress-free, and efficient, with reviewers particularly impressed by the thoroughness in preparing all necessary documents and ensuring smooth transfers. Many consumers also commend the excellent holiday locations and accommodations recommended by the company, which often exceed expectations.

What people talk about most

Holidays

Users describe positive interactions with holidays. Customers consistently praise the personalized service,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Service

People report positive experiences with service, consistently praising the exceptional and personal attention... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers found the booking system easy and... See more

Location

Reviewers mention positive feedback about location. Customers were pleased with the well-located hotels and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Lewis and Your Great Adventures after being reccomended by family and friends, it made complete sense for us to work with them on our honeymoon planning, the entire process was so... See more

Rated 5 out of 5 stars

We’ve just returned from a trip to South Africa and what an amazing time we had. The package put together by Lewis and Jill was everything we could have wished for. The experiences were so varied from... See more

Rated 5 out of 5 stars

Our second trip we’ve booked with Your Great Adventures and both trips have been amazing! We’ve just returned from USA on a music tour of New Orleans, Memphis & Nashville and what a trip it was. Lewis... See more

Rated 5 out of 5 stars

Me and my wife were recommended Lewis by a friend to help book our honeymoon, and he did not disappoint. We just told him the kind of honeymoon we wanted and he did all the hard work giving us differe... See more


Company details

  1. Travel Agency

Written by the company

Your Great Adventures is a Personal Travel Planner providing all types of holidays to personal, business and small group travelers. Specialising in creating magical Disney packages. As a member of the Hays Independence Group, we are able to provide travel all over the world with high quality service, working with and for our clients, at a great price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Everything was perfect from first contact!

The team at Your Great Adventures began with a quote for three holidays and we picked one and three families booked straight away! The choices were perfect and suited our needs and made the whole thing so simple as the team listened to what we were after.
All the pre-trip organisation was very smooth and we had our boarding passes and info well in advance of departure.
The hotel and location exceeded all expectations. It was perfect and also very reasonable. Three families all agreed that everything was perfect.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Relaxing Skiathos

We had an excellent, totally relaxing week at the Skiathos Palace Hotel, which was made even easier by the great service from the team at YGA.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Our Kos Adventure

Thank you so much to Lewis and the Team at Your Great Adventures for booking a wonderful week away to the island of Kos in Greece for myself and a friend. The whole process was excellent from start to finish, everything was made so easy with our travel pack sent to us before departure meaning we didn’t have to worry or stress about anything. I would highly recommend Lewis and the team to friends and family for any future holiday bookings.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

A great two centre holiday

We had a two centre holiday in Switzerland, one in Weggis by the lake and one in Wengen, in the alps. The description for the journeys to the first hotel, from the first to the second hotel and then the journey home were very detailed giving the times and platforms and any other details needed. We added a three day pass (which we didn't know about before) which effectively changed the 1/2 price tickets to zero price over a wide area. Altogether a most excellent holiday.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Jersey Island Holiday

My wife had to have assistance through the airports coming and going plus there were transfers involved to and from the hotel and we could not have wished for any plans to have gone smoother.
The hotel itself is spotless and the staff could not have been more helpful.
The breakfasts were virtually anything one could wish for and plenty of it.
The only gripe we had, if anything, was that if we wanted any alternatives or extras to an evening meal they were £4.50 a portion and, apart from a Sunday roast, the menu did not vary over the whole ten days we were at the hotel, although to be fair there were quite a few choices.
There are alternative venues to eat at such as a local pub or further afield but as a warning, wherever you go on the island, meals are expensive.
Overall, we thoroughly enjoyed our holiday.
The Islanders are friendly and welcoming and very helpful.
All arrangements made by The Great Adventure were spot on and we would use them again.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

This is the second time this year I have used Your Great Adventures and would highly recommend. Slick service & great communication.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

I recently went on a hiking trip with…

I recently went on a hiking trip with Your Great Adventures, and it was absolutely fantastic. The guides were knowledgeable and friendly, the routes were well-planned, and the scenery was breathtaking. I felt safe and well taken care of the entire time. Highly recommend for anyone looking for a memorable outdoor adventure!

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic honeymoon

Thank you once again Lewis and team for helping to organise our amazing honeymoon to Kenya and the Seychelles !! As always everything was so smooth from the airport transport to great hotels and excursions. All of our hotels had been told it was our honeymoon and had left us a little welcome surprise which was an added treat ! Lewis really helped us to decide where to go in Kenya as we moved around and we were so glad as they were all superb ! And what more can we say about the Seychelles it was beautiful 😍 thank you for making it a trip of our dreams ! Mr and Mrs Browne

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Honeymoon!

Lewis and the team organised an amazing honeymoon for us in lake Garda. The town was just what we were looking for and the hotel was amazing with stunning views from the balcony! Couldn’t have asked for more! They even informed the hotel that it was our honeymoon!

Would 100% recommend for booking holidays!

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent. Thoroughly recommend

These guys are fantastic.
They take all the hassle out of booking travel. Yes we all have access to travel and hotel sites and yes we can do it ourselves. Why would you though? They saved me cash on the trip, and the communications and admin were faultless.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

As always, attention to detail and all we needed in one place

As always, exceptional service and attention to detail for our holiday. We've lost count of the amount of trips Lewis and team have now booked for us but we wouldn't go with anyone else.
This time, we had a 3 city trip to USA - flying to Chicago for 3 days, staying in a great hotel in a perfect location to see the city and all it has to offer. Then down to Nashville where a car had been arranged for us. We drove on to Knoxville to stay with friends, returning to Nashville at the other end of our holiday, staying in an apartment on Music Row. Seamless, excellent support at every step, helping with details like seat bookings and Esta and other questions as the trip got closer, as well as the little extra touches like a postcard on our return home. The peace of mind of having this back up and access to such a wide range of suppliers as well as the team's enthusiasm is what makes YGA such a great company.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic travel agent

This is such a great travel agent to work with. Nothing seems to be too much trouble, and all the special requests we had were fulfilled. I couldn’t recommend them more highly!!!

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Having just returned from the holiday…

Having just returned from the holiday of a lifetime to Victoria Falls,Zimbabwe and South Africa we wanted to thank Lewis and the team who arranged it for us.
From the outset Lewis and the team have been so helpful in organising this holiday for us.They coped with last minute cancellations by two of our party , arranged a fantastic 5 centered holiday including the Rovos train,Bakubung bush lodge,Johannesburg , Insika lodge in Zimbabwe and Cape Town. Everything was well organised so that our pick ups for flights and day trips were all on time and efficient.
The holiday was a wonderful mix of nature at its best and the cosmopolitan experience of international cities.
Jill was very efficient with emails and arrangements, especially lovely touches like the welcome home postcard.
We would happily recommend Your Great Adventures to anyone .
Thank you Lewis, Jill and Murray.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Why would I book through anyone else?!

From the initial contact, where I explained what we needed from our holiday. Through their managing my expectations of how long it would take them to respond, their support during my queries, and their professionalism in the booking, sending info over, taking payment, sending me a super-organised pack with all our booking details - flight, villa, car etc... absolutely faultless. I've used YGA for several family and group holidays and they really are the best. There is no way I'd use any other method of booking a holiday now - YGA take away all the stress!

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service...

Lewis from Your Great Adventures was amazing with helping us book our recent holiday. Customer service is clearly at the forefront of everything they do, I cannot recommend YGA enough!

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We had an incredibly positive experience during our recent trip to Scotland. The booking process was stress-free, and the agency took care of all the arrangements seamlessly. When we encountered an issue with our taxi, which had been booked through them, the agency's support was exceptional.

Despite the taxi mishap, the travel agency promptly addressed the situation, reassuring us and even taking the initiative to follow up with the taxi company for a refund. Moreover, they offered alternative transportation solutions to ensure our travel plans remained uninterrupted.

The Pine's Guest House booked for us by the agency proved to be an ideal accommodation choice, allowing us to explore the area conveniently and visit the town hassle-free. The flights to and from Gatwick were also well-organized, contributing to the overall excellence of our travel experience.

I am genuinely impressed with the level of customer service and dedication exhibited making our journey not only enjoyable but also demonstrating their commitment to resolving any challenges that arose. I highly recommend their services and look forward to booking with them in the future. The Walton Family

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Arranged everything for us which took so much stress out of a journey to San Francisco with a disabled husband. So very thankful for this team.

January 10, 2024
Unprompted review

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