Reliable. and competitive prices I like the payment structure i.e, take card payment details with order but cleared funds not taken until after delivery. Did not treat their customers new or ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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We ordered our first delivery from NRG online. We initially got a verbal quote,but by the time we wanted to order the office was closed. Hense why we ordered online, the price was even better (at... See more
Company replied
Great service from NRG Easy ordering online with choice of days on delivery and competative prices Kept me informed on delivery date Driver was very friendly and helpful Would definatly use aga... See more
Company replied
Heating oil ordered without fuss and also delivered sooner than expected. Price was reasonable too compared to other quotes obtained on the same day. Very good service, will use again.
Company replied
Company details
Written by the company
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Contact info
Baltic Street, TS25 1PW, Hartlepool, United Kingdom
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 67% of negative reviews
Typically replies within 2 weeks
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Best price ( in a very expensive…
Best price ( in a very expensive market)
Prompt delivery
Easy to order
May 12, 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
You charged a reasonable price for…
You charged a reasonable price for heating oil when everybody else was charging much higher prices we will certainly use you again. Thank you
May 12, 2026
Reply from Your NRG
Hello
We are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Easy to order
Easy to order, delivery was fine. Plenty of updates received before delivery
May 12, 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
It was my first time order from NRG
It was my first time order from NRG. Having moved to a house that requires oil for heating etc. The person who delivered my oil was most helpful. After filling up he showed me how to operate the valve on gauge to see how much oil I had In my tank. Most helpful as I hadn't a clue. So now I can see when I need to order more from NRG. Thank you.l
April 17, 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Heating oil ordered without fuss and…
Heating oil ordered without fuss and also delivered sooner than expected. Price was reasonable too compared to other quotes obtained on the same day. Very good service, will use again.
May 12, 2026
Reply from Your NRG
Hello,
Thank you for your custom and feedback, we are pleased that you are happy with our service.
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
DELIERY ON TIME DRIVER FRIENDLY
May 12, 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
I picked you because of the price as a…
I picked you because of the price as a pensioner I can't afford to throw money about like confetti I have to watch the pennies.
May 12, 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Great to get an immediate quote
Great to get an immediate quote, reliable service and delivery. Would recommend.
May 12, 2026
Reply from Your NRG
Hello,
We are pleased that we were able to help you with your oil requirements. We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!
Easy ordering
Easy ordering, let you know when the order is due to arrive, always friendly people & helpful.
May 5, 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Great service
I wasn't here this time, but the staff are so friendly and helpful when on site and admin staff are really professional and efficient. Great company.
May 12, 2026
Reply from Your NRG
Hello,
Thank you for your five-star review, we are pleased that you are happy with our customer service.
Delivered two days before schedule.
Delivered two days before schedule and at best price available.
May 12, 2026
Reply from Your NRG
Hello,
We are pleased that you received your oil promptly and carefully. I will pass your regards onto to the driver that delivered to you. Thank you for choosing Your NRG and for taking your time to leave us a review.
NR G recent experience
Price was reasonable despite inflated pricing due to middle east war. Delivery came as told however a message to clarify exact date and time is always helpful. Driver very personable
April 15, 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Always turns up on last day possible
Twice I have used NRG the fuel always come on the last day possible, even though I get a message to say it's coming earlier for it not to turn up for another 10 days. being the last day!!!
May 12, 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
It was nice to find a company that did what it said it would do
Thank you for your great service our delivery was delivered in the time window you promised. Your driver was a really nice & helpful guy & found our house no problem.
April 13, 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Very efficient
Very efficient, good value service. Delivery can be made while you're not at home.
May 12, 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Best price and prompt delivery.
May 12, 2026
Reply from Your NRG
Hello,
Thank you for your five-star review, we are pleased that you are happy with our customer service.
Excellent pricing and delivery
Excellent pricing and delivery, will use every time needed.
May 12, 2026
Reply from Your NRG
Hello,
Thank you for your five-star review, we are pleased that you are happy with our customer service.
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