Yourperfectstay Reviews 133

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

100/10 experience! 🤍 Honestly one of the cleanest hotels we have ever stayed in. Everything is thought of here: shower gel, washing pods to do your laundry, literally anything you may need… it... See more

Rated 5 out of 5 stars

The service given by Surinder was more than exceptional. She was very very lovely and welcomed us with kindness and respect. Would most definitely recommend.

Rated 5 out of 5 stars

My whole experience was easy and straight forward , apartment is beautiful , clean , bright and location is ideal for walking into city centre within 10 mins from new street . Gentleman who deals with... See more

Rated 5 out of 5 stars

Was an amazing stay great help from Shriner the housekeeping manager throughout the stay

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4.5

Excellent

TrustScore 4.5 out of 5

133 reviews

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Rated 5 out of 5 stars

100/10 experience

100/10 experience! 🤍

Honestly one of the cleanest hotels we have ever stayed in. Everything is thought of here: shower gel, washing pods to do your laundry, literally anything you may need… it’s available.

But what truly made our stay special was the kindness of the cleaning manager. She personally brought colouring books, colouring pencils and even a toy steering wheel for our baby Chosen all bought by herself. That level of care and thoughtfulness is so rare nowadays.

We genuinely felt welcome here as a family. Amazing service, amazing people and such a warm atmosphere. I would recommend this hotel to absolutely everyone. Thank you for making our stay so memorable! 🫶

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great stay!

Great stay!

Survice was great all staff were pleasant and polite at all times.

only thing was the room temperature was low and i had ask few times to get its sorted.

February 18, 2026
Rated 5 out of 5 stars

No issues at all

No issues at all , from communication, quality and cleanliness of the apartment, very professional, we stayed at The Mercian in Birmingham and I have to say it was outstanding.

November 8, 2025
Rated 5 out of 5 stars

YPS has been my first choice for five…

YPS has been my first choice for five years when visiting their various locations. The management's luxury hospitality background is evident in the high-end yet reasonably priced apartments. Staying at the Mercian with YPS is consistently memorable, thanks to the building's excellent amenities for relaxation and exploration. The apartments surpass others in quality and the staff, especially Kat and Jai, deliver exceptional service.

November 14, 2025
Unprompted review
Rated 3 out of 5 stars

MIXED EXPERIENCE

The booking and pre-arrival interaction with Yourperfectstay was excellent. However, when we arrived there was no Yourperfectstay representative to meet us even though we had messaged ahead, as requested, and followed that up. The reception person at the Meridian (Moda Group) made it perfectly clear that they had no connection with Yourperfectstay when we sought their assistance to check in, so far from a warm initial welcome after a long journey.
We stayed at the Mercian in a 1-bed apartment: very well equipped and a perfectly adequate size for the two of us. The building functions well. However, be aware that the property images on the website are illustrative and all more luxurious than our apartment.
We were very disappointed that housekeeping had not detected that the shower would only delivery water at the hottest temperature (too hot to use) so we went without showers on the first morning. By day two maintenance had made adjustments and the shower was then usable. The bedroom carpet was very badly stained and we were further disappointed that had not been replaced. Management of the housekeeping team needs to be improved. and it was not clear to us why we, not they, were responsible for emptying the bins and taking them down 26 floors to find the building's waste disposal area.

September 21, 2025
Rated 5 out of 5 stars

Absolute top stay

Absolute top stay, with 5 star hotel like services. To top this off there is great customer service from amazing staff.

Definitely recommend for high quality stay.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely loved my stay here

I absolutely loved my stay here! The house was so peaceful and had the most lovely ambience — clean, cozy, and beautifully set up. The views were stunning and made every morning feel special. It was the perfect spot to relax and recharge. The host was incredibly kind, communicative, and courteous, making sure everything went smoothly from start to finish. I’d definitely love to come back and would highly recommend this place to anyone looking for a calm and beautiful getaway!

August 27, 2025

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