Yours Car Rental Reviews 

1,788
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 787 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff members for their helpful attitude and professional approach during pick-up and drop-off processes. Reviewers often mention that the overall rental experience is remarkably smooth, fast, and straightforward. People deeply appreciate that the vehicles provided are generally clean, reliable, and perfectly suited for their local travel needs. However, some customers also noted unexpected extra charges, steep insurance costs, or unusually high security deposits. A few other people also experienced occasional service delays, temporary office closures, or minor mechanical issues with their assigned cars right upon arrival.

What people talk about most

Service

Consumers find service to be positive, highlighting friendly staff and efficient vehicle handovers. Reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are frequently kind, helpful,... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of differing opinions... See more

Location

Reviewers highlight ambiguous aspects of location, noting that pickup points are not always clearly marked or... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly between customers. Some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The directions to find the car hire pick up from the airport were very clear. Unfortunately, the staff member that served us spoke very little English and consequently was unclear and rather abrupt. H... See more

Company replied

Rated 4 out of 5 stars

It’s a cramped tiny office near the airport PVK - but staff pleasant. Car was scratched all over, front wheels had tyre pressure warnings on (when I collected). It was worrying but at drop off there w... See more

Company replied

Rated 4 out of 5 stars

It's near the airport, 450m. It takes time to do all the procesure.., inside there a small place for kids and a wonderfull AC. At the arrival, please do the registration in the tablet at the balcony... See more

Company replied

Rated 4 out of 5 stars

The rental car perfectly met our needs. Returning the vehicle was straightforward, and they even kindly drove us and our luggage to the airport. The only slightly unpleasant aspect was picking up t... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Welcome to Yours Car Rental, your trusted partner for car rental services with a strong international presence. With nearly 30 years of experience, we pride ourselves on offering a wide variety of vehicles, exceptional customer service, and transparent pricing with no hidden fees. 🌍 Operating in over 150 locations across Greece, Turkey, Serbia, Malta, Albania, Bulgaria, and the United States, we cater to a diverse clientele. Whether you're looking for a compact car for city travel, a robust SUV for adventurous trips, or a spacious van for family outings, our extensive fleet has got you covered. 🚗 What Sets Us Apart: International Reach: We are one of the largest independent car rental networks in Greece, with a growing footprint in several other countries. This ensures you receive consistent, high-quality service wherever you travel. Customer-Centric Approach: Our commitment to customer satisfaction is reflected in the positive feedback we receive. Clients appreciate our friendly and efficient service, easy booking process, and quick vehicle pick-up and return. Variety and Flexibility: Our fleet includes all popular car models, 4X4s, mini-vans, and MPVs, providing options for every need. We also offer flexible rental terms, including short-term and long-term rentals to suit your travel plans. Advanced Technology: We leverage the latest technologies to streamline your rental experience. From online reservations to accepting major credit and debit cards, our processes are designed to make your journey smooth and hassle-free. ✨ Choose Yours Car Rental for your next trip and enjoy the freedom of exploring with a reliable and trusted car rental service. Book now and hit the road with confidence! For more information and to book your vehicle, visit Yours Car Rental.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 77% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(1,788)

1,029 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Yours Car Rental

Great experience with Yours Car Rental! The Citroën C3 was clean, in good condition, and pleasant to drive. The service was also professional and efficient. I would definitely recommend them!

July 13, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 4 out of 5 stars

Very good experience.

Very good experience.

When we arrived, the instructions for finding the shuttle were not very clear, and there was no obvious signage. I had to call the agency, but the team was very responsive and came to pick us up within a few minutes.

The agency is located only a few minutes from the airport, which is very convenient.

We rented a vehicle for 10 days. The car was in excellent condition, and we did not experience any issues throughout our stay. The return process was quick, and the deposit was refunded immediately.

One thing to note: if you use a debit card, the deposit amount is charged to your account (and then refunded when the vehicle is returned). However, the agency accepts both credit and debit cards, which is a real advantage. In France, we mainly use debit cards, whereas many rental companies only accept credit cards.

I would highly recommend this agency for its professionalism, responsiveness, and the simplicity of both the pick-up and return processes.

July 15, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you so much for your feedback! We are grateful to serve
wonderful customers like you! We look forward to serving you again

Rated 5 out of 5 stars

It was easy and friendly.

July 1, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 4 out of 5 stars

Very satisfied!

The car was in great condition and very clean. The staff were very friendly and helpful, assisting in resolving any issues, I am very grateful. In my experience, it was all quite quick, which I greatly appreciate too! The only observation I would make is about the brakes; they were a bit worn, squeaked quite a bit and took a little longer than usual to brake due to wear and tear . Otherwise, I have absolutely no complaints, I would rent here again. Thank you so much for the great experience!

July 20, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you so much for your feedback! We are grateful to serve
wonderful customers like you! We look forward to serving you again

Rated 5 out of 5 stars

Staff 👍

Staff, car, service, all great

July 16, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 2 out of 5 stars

Customer Service pretty unfriendly

Customer Service pretty unfriendly, car was Not checked: aircondition did not work. Tirepressure was in Alarm-Mode. Poor experience - regards

July 5, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for sharing your feedback. We are sorry to hear about your experience and regret that the vehicle condition and customer service did not meet your expectations. We always strive to provide well-maintained vehicles and professional assistance to all our customers. We appreciate your comments, as they help us improve our services.

Rated 5 out of 5 stars

Truly reliable

A reliable, precise, and honest company. Everything was perfect. Car was almost new and had no problem. At the start of the rental, they email a comprehensive report detailing with photos any existing damage to the car, and they do the same at the end. The only downside—though negligible in my view—is that they don't just place a hold on the deposit amount but actually charge it to your card, refunding it at the end of the rental. However, given that other companies require a deposit three to four times higher, I’d say this arrangement is fine. Just be aware that they do not accept debit cards, even though this is clearly stated.
My pickup was at Preveza.
All in all, highly recommended!

July 8, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 5 out of 5 stars

I would recommend

Fast and friendly service, straightforward process, and the same car as booked, in good condition. Fast shuttle service to the airport, no waiting. Just the tires should be checked better. I would definitely recommend

July 9, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 1 out of 5 stars

Tanken nicht faier.

July 7, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, we are sorry to hear that you found our fuel policy unfair. Our fuel policy is clearly stated in the rental terms, and we always aim to keep it transparent and consistent for all customers. We appreciate your comments and will continue working to provide the best possible rental experience.

Rated 5 out of 5 stars

Five-Star Experience with Yours Rental Cars

⭐⭐⭐⭐⭐

Fantastic experience with Yours Rental Cars at Zakynthos Airport! From the very first moment, the service was outstanding. Even though my flight arrived at 10:25 PM, Akis and his male colleague were there waiting for me with a smile. They were incredibly friendly, professional, and took the time to explain everything clearly.

When I returned the car, I was helped just as well. As an extra service, I even received two free rides, which was truly beyond my expectations. This level of customer care is rare to find nowadays!

I highly recommend Yours Rental Cars to anyone looking to rent a car in Zakynthos. Thank you, Akis and your colleague, for the excellent service – thanks to you, my holiday started and ended perfectly!

July 16, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 5 out of 5 stars

Car was great

Car was great, helpful staff, no dramas at all - highly recommended as it was good value. A little further to walk from the terminal than the big companies but well worth it for the savings and service

July 7, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 5 out of 5 stars

The handover went smoothly

The handover went smoothly - both the pick-up and the handover. The technician knows what he is doing and can advise where to go/not to go, where to get fuel, etc.

July 14, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 1 out of 5 stars

We did not get what we booked and paid for

The contract -- via Check24 -- promised a pick up from the Airport, but there was no one provided. The missing pick up is especially problematic if there is a family with small kids and many suitcases. Furthermore, we booked and paid for a Volkswagen SUV but got a Toyota Corolla. The team at the office however was very kind and provided me with drinking water. No blame on them, but a customer should get what he ordered.

June 28, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations. We always aim to provide the vehicles and services booked by our customers, while availability may sometimes require adjustments. We also appreciate your kind words regarding our team and their assistance. Your comments are valuable to us and will help us continue improving our services.

Rated 5 out of 5 stars

Very nice experience

July 1, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 5 out of 5 stars

Can’t fault the service

Can’t fault the service, helpful and straightforward. I would highly recommend.

July 8, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 5 out of 5 stars

Friendly and Professional

We were greeted by a friendly gentleman. He was busy, but made us comfortable and explained how long he would be. The car was a hybrid MG. We had requested a VW Polo or similar and this seemed at least as good. Great communication, great prices. We paid extra to protect the excess and that deposit was swiftly refunded during the hassle-free return process. Overall, a really positive experience.

July 2, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 4 out of 5 stars

The service was very good.

The service was very good.

July 9, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 5 out of 5 stars

Competent and friendly

I found friendly and competent people at that counter, everything went fast & smooth. And you don`t need a transfer from the airport in Corfu, as it is in walking distance.
Recommended!

July 15, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

Rated 5 out of 5 stars

We had a great experience

We had a great experience. The car was clean, and both the pick-up and return process were quick and efficient. The staff were friendly, professional, and helpful throughout. We would happily rent from them again.

June 30, 2026
Unprompted review
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Reply from Yours Car Rental

Hello, thank you for your kind review! We're thrilled to hear that you had a very good experience with us and that everything was to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future

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