The car was clean and on time, and fast delivery. all been checked and marked, but the condition of the vehicle's bodywork, such as the front bumper, was not smooth. the charge of the credit card o... See more
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Welcome to Yours Car Rental, your trusted partner for car rental services with a strong international presence. With nearly 30 years of experience, we pride ourselves on offering a wide variety of vehicles, exceptional customer service, and transparent pricing with no hidden fees. 🌍 Operating in over 150 locations across Greece, Turkey, Serbia, Malta, Albania, Bulgaria, and the United States, we cater to a diverse clientele. Whether you're looking for a compact car for city travel, a robust SUV for adventurous trips, or a spacious van for family outings, our extensive fleet has got you covered. 🚗 What Sets Us Apart: International Reach: We are one of the largest independent car rental networks in Greece, with a growing footprint in several other countries. This ensures you receive consistent, high-quality service wherever you travel. Customer-Centric Approach: Our commitment to customer satisfaction is reflected in the positive feedback we receive. Clients appreciate our friendly and efficient service, easy booking process, and quick vehicle pick-up and return. Variety and Flexibility: Our fleet includes all popular car models, 4X4s, mini-vans, and MPVs, providing options for every need. We also offer flexible rental terms, including short-term and long-term rentals to suit your travel plans. Advanced Technology: We leverage the latest technologies to streamline your rental experience. From online reservations to accepting major credit and debit cards, our processes are designed to make your journey smooth and hassle-free. ✨ Choose Yours Car Rental for your next trip and enjoy the freedom of exploring with a reliable and trusted car rental service. Book now and hit the road with confidence! For more information and to book your vehicle, visit Yours Car Rental.
Paianias - Markopoulou Avenue, 19400, Koropi, Greece
Replied to 80% of negative reviews
Typically replies within 48 hours
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Abusive surcharge for airport pickup, despite it being the Addcar company’s only available location in Malta. This cost was not disclosed in advance, indicating a lack of contractual transparency, and was charged at the time of vehicle collection without giving the customer any real alternative, as cancellation was no longer possible without losing the booking. Additionally, no complaint forms are provided.

Reply from Yours Car Rental
BULGARIA Sofia airport.
Nobody answer now in the whatsapp.
1. We need an invoice about car rent.
2. Nobody gave any contract or signed document.
3. No deposit back.
4. Rude attitude.
5. Laying about car glass.

Reply from Yours Car Rental
Very friendly staff, car was in good condition and as described. It had some scratches but they were all documented and therefore no discussions as we returned the car.

Reply from Yours Car Rental
First I had to pay extra 15 Euro at the airport and they wanted me to pay another 50 Euro for late pick up, what was all mentioned as inkluded, when I booked the car via check24. On the airport I got a car with several dents and scratches what I don't mind but as soon I left the airport the flat tire symbol and a warning came up.
I wanted to change the car for what I paid 170 Euro for a week but they pretend that they had no other, so I have been forced to take it at 10:00 pm.
As I brought the car back the guy was very unfrendly, told me that I have not been the only driver and I will be fined now they try to squeeze another 200 Euro from my deposit of me.
The Last time I had for 34 Euro a much better car ,friendly service and all went easy with one of there competitors ...
never again with this company

Reply from Yours Car Rental
Addcar Malta :
- no staff competent to install the baby chair for us or ti explain / show how to do
- upon arrival, the agency didnt accept a debit card to serve as a warranty. Only wanted a credit card which we didnt have and didnt have any easy solution. Pretexted they didnt want to receive a payment because there would be a transaction fee. Why is it not envisageable to make the client assume that payment fee (1% maybe?) If it is the solution that is most convenient fir them? This is ridiculous and so adverse to the people who dont own a credit card. Beware reading the related fibeprints.
- Wouldnt call their manager and even said it is not possible to call !
- Didnt offer a solution. We had to leave in taxi and return the next day(extra time and cost). Then, told the booking had been cancelled for no show (lost prepayment of about 20 euros)
-We were provided another car more expensive than our initial booking with a lower franchise. That solution should have been mentioned the day before.
- one of the mirrors was badly damaged
- no explanation provided on the car or ways to get the gps
- didnt explain the expectations regarding vehicule internal and external cleanliness at the end of the rental
- lack of transparency on the actual company providing the service. A difference between the online platform and the actual local agency which prevents from making adjustments to the contract. They would locally cancel the contract to make a new one.
- senior driver surcharge
- Staff named Christine that was not solution oriented and not courteous at all.

Reply from Yours Car Rental
perfect for the second time. the personel at the airport station (5 min drive) are very very friendly

Reply from Yours Car Rental
Car was clean and staff pointed out marks on the car. Needed to extend by 4 days and didit over WhatsApp.
Friendly staff
Thank you very much.

Reply from Yours Car Rental
Good customer service, there were no problems with deposit payment with business card (which is very positive, because I had different experience in other rental company in the past).
Good car in very good condition. Very good price.

Reply from Yours Car Rental
Decent vehicle, but subpar post-rental support. I’ve been waiting over a week for a reply regarding my incident (dent barely visible) and the final charges. They’ve left my emails hanging without any confirmation or follow-up. I wouldn't recommend them if you value clear communication and timely billing.

Reply from Yours Car Rental
Was ok experience. There was a €15 airport fee to begin with which I was not aware when booking the car and if I was alone I would have made a big deal out of it or cancel as was same price as the car rental itself so there is an airport fee of €15 for the car so be aware, but I was with people and did not want to make big. Surprised they don't print the 1-2 pages contract when they have a printer to give you hard copy when they have printer and paper just there that would be nice instead of you have all in email when you are in a diff country without internet yet. I have rented in Les developed countries and they print the car documents and mark the rat spots with you there and give you a hard copy of Ur car rental so maybe next time would be nice to get that. There were extra marks on the car that I made the company aware and they updated their system and sent me the new images via email. Company needs to check their cars and I genuinely recommend you have a thorough look and a video of your car you picking up before fingers start being pointed. Car was clean inside. When bringing the car back the fuel gage needs time to drive before it goes up which is weird be aware so fill up maybe day before and top-up on day a lil as well. But luckily for me staff was understanding as I showed the lady my fuel receipt what I had just put in fuel and they knew this about their Kia picantos but bear in mind that. Worked out double what I had expected to pay from the website for the time of year but overall was ok experience from my side. A lot of charges mentioned if you bring car after hours when there is key dropping just there with other companies but luckily we were on time. Was ok experience. Keep in mind £1200 lock on credit card to make sure you have the funds before the day of purchase. It got released quick for me after 5 days back as in end as all my side was ok but quite a big amount lock for the small car I rented.

Reply from Yours Car Rental
Bad experience this week with the rental process: our bank card not accepted, and we should add a new conducteur to have a new payment method.
For the return of the vehicle , we filled up the tank and drive 20 km for return the car and we should pay again an extra because it was supposedly out of petrol.
Lots of Little things have changed and become important for our experience.
We don’ t recommand this renter for his flexibity and trade.
Cédric
France

Reply from Yours Car Rental
Very thorough to explain all the details on each step of the process. Very good service from and to the airport. It took a little more time than expected to finish with the paperwork.

Reply from Yours Car Rental
Very good service ,reasonable prices and helpful. Highly recommended.

Reply from Yours Car Rental
The stuff was great! Nice customer service and the car was also good!

Reply from Yours Car Rental
The employee was quite rude. When I asked him why the deposit was so high, he replied, “That’s just how it is.” Then there was a mistake with the time, and he wasn’t offering me solutions in a polite way. I will not rent a car again with this kind of behavior.

Reply from Yours Car Rental
We rented a small car for travelling around Malta. Had a great experience with the rental car.
Pickup and drop off was easy. Thank you Mohammed for the great instructions.

Reply from Yours Car Rental
Great communication, everything run smoothly even tho my flight was delayed early hours of the morning have used this company several times before and won't hesitate to use in future,
Many thanks,
Darren

Reply from Yours Car Rental
Friendly staff. The car was clean and we got the car we booked. Scratches were clearly identified.

Reply from Yours Car Rental
Very poor. The dashboard keeps throwing error messages for air pressure despite filling up and resetting. The staff are rude. Hidden charges and blackmail policy. Imagine coming from the other side of the Island and god forbid fuel is one bar less than full..35EUR.. travelling with family and kids..they know you will have to pay..rent from a reputable company not some shady business like Addcar/CS car rental.
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