I needed storage for 3 weeks. The website advertised "from 19 EUR/month" and showed a quarterly plan for 69.57 EUR. I ended up paying 73.19 EUR total for just 3 weeks - more than their advertised q... See more
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See what reviewers are saying
Easy and reliable, fair price and pricing models, lots of locations in convenient places (including. parking), and most importantly actually helpful and quick customer support. Can’t complain about a... See more
Everything was amazing, I'd say almost perfect. The ease of use, 24/7 access, helpful customer support services. Those three are quite rare. Only 2 minor flaws. 1- I believe it is a little overpriced.... See more
Company replied
Easy to find and book storage online, codes for doors entrance and storage working. Clean space, protected with a cameras. Few years ago I book similar storage place but codes never working, strange... See more
Company replied
Company details
Written by the company
Storebox ist das Lager in deiner Nachbarschaft und hat rund um die Uhr für dich geöffnet.
Contact info
Schönbrunner Straße 59-61, 4. Stock, 1050, Wien, Austria
- +43 1 3865858
- service@yourstorebox.com
- yourstorebox.com
3.7
Average
3K reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Storebox
Hi, vielen herzlichen Dank für deine Bewertung.
Liebe Grüße, dein Storebox Team
Reply from Storebox
Hallo, vielen Dank für dein Feedback! Liebe Grüße, dein Storebox-Team
Awesome service I've ever seen.
Awesome service I've ever seen.
Really good quality and on call service in English.
Definitely worth it.
August 16, 2019
Unprompted review
Reply from Storebox
Dear FQ, thanks for your nice feedback. We are glad, that you are happy with our service! Your Storebox-Team
I can confidently recommend the Storebox!
I can confidently recommend the Storebox in Munich! I am very satisfied with the customer service, the location and the facility itself. It's clean, safe and accessible 24/7. The purchase process was also quick and easy (and supported by a consultant via a chat).
June 19, 2019
Unprompted review
Reply from Storebox
Dear MW, thanks for your awesome feedback! We are glad that you are happy! Your Storebox-Team
The communication is fast
The communication is fast , the employees are polite and helpful. The storage is clean and in good location.
My disappointment is that the walls of each room have a gap between the sealing wich make the customers feel unsure about the space .
April 6, 2019
Unprompted review
Reply from Storebox
Thank you for your feedback! Your Storebox-Team
Hello storebox i emailed you a couple…
Hello storebox i emailed you a couple months ago about cancelling my storebox and never got a reply, i guess im still paying for it? can you please cancel it already
November 21, 2018
Unprompted review
Reply from Storebox
Dear Angus, we just checked the notes in our system, after receiving your mail three weeks ago, we immediately cancelled the contract. Please note that we have a notice period of two weeks to the end of the month. This is written down in our conditions. Your Storebox-Team
Great storage service
Great storage service, perfect for Berlin. Clean, fast & reliable!
November 21, 2018
Unprompted review
Reply from Storebox
Dear Gregori, thanks a lot for your feedback! Your Storebox-team
I am really happy with my storebox
I am really happy with my storebox and the extremely easy service. It is available 24h and i can decide when I want to get to my things.
November 21, 2018
Unprompted review
Reply from Storebox
Dear Niels, thank you for your great feedback! Your Storebox-Team
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