Your Surveying Partner Ltd Reviews 

41
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the ease of the process from start to finish. Many people appreciate the staff's knowledge, helpfulness, and responsiveness, making interactions pleasant and productive. Reviewers are particularly impressed with the quick turnaround times for surveys and detailed reports, often received within days. The customer service is frequently highlighted as excellent, with clear and timely communication throughout the entire process, including post-survey support.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently describing it as excellent,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, approachable, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the efficiency and speed of... See more

Customer service

People report positive experiences with customer service, highlighting the proficiency and helpfulness of the... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't recommend Gavin high enough. He went even above and beyond our expectations and got us a rics level 3 survey for us booked in faster than any other company that we looked for plus he got o... See more

Rated 5 out of 5 stars

Brilliant experience from start to finish with Gav and Your Surveying Partner. As first time buyers we wanted the right balance of affordability whilst still going for a level 3 survey. Gav was really... See more

Rated 5 out of 5 stars

Gav made the process very easy, explaining what the survey would detail. After receiving the report it highlighted multiple issues with the property, the biggest issue was the roof, recommending it to... See more

Rated 5 out of 5 stars

I had a great experience with Gavin Holiday and his team when they surveyed the property I was purchasing. The whole process was smooth and professional from start to finish. They provided a thoro... See more


Company details

  1. Real Estate Surveyor

Written by the company

At Your Surveying Partner we offer a bespoke surveying experience. Offering RICS surveys, valuations and specialist reports throughout England and Wales, we offer a dedicated 1 on 1 service to our clients. Working alongside a select number of surveyors, our aim is to provide our clients with the best advice, survey date and a competitive quotation. Best of all - we are available 7 days a week to guide our clients seamlessly through each step of their survey journey


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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4.8

All reviews

(41)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful, friendly and thorough - would strongly recommend

Gavin made the process of finding a surveyor for the property I was purchasing completely seamless. He was friendly, helpful, and arranged an excellent surveyor quickly. Charlotte, the person who surveyed my property, could not have been more helpful. She provided a clear, extremely thorough report, and went above and beyond with patiently answering any subsequent questions I had. I would recommend Gavin and his team without reservation.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! The report was completed in 5 working days and it was extremely clearly written and comprehensive- the survey picked up on some serious issues and saved us from making a big costly mistake! I'm very grateful.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service with great flexibility

Gavin was super efficient in finding a survey partner for me to suit the dates for my purchase in London. We needed to change a few times and it was seamless. He got me someone within 24 hours and they did a great job. Clear level 3 report with excellent pictures and recommendations. I highly recommend working with Gavin.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, responsive service.

I was introduced to Gavin through my mortgage broker. Not only was he able to source a good local surveyor who was really helpful when I had follow up queries, Gavin was also then able to source a drainage expert when an issue arose from the survey. It was very useful to have one point of contact throughout. Gavin was responsive and fast throughout the process.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience from start to finish with Gav and Your Surveying Partner. As first time buyers we wanted the right balance of affordability whilst still going for a level 3 survey. Gav was really easy to chat to and helped us find a great local surveyor who met our needs. Our survey actually pulled up some important details that we weren't aware of that we then negotiated off our initial offer, so it was worth it 10x over. Would recommend to anyone looking for a reliable way of getting access to excellent local surveyors at a fair price. Thanks!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Expert knowledge & efficient service

Gavin was incredibly knowledgable and efficient throughout the entirety of the survey process. The survey was undertaken quickly and efficiently, with the report being incredibly helpful in speaking in language a first time buyer would understand! Gavin also kindly supported with further review of building documents with the surveyor and came back to me swiftly. I'd highly recommend Your Surveying Partner.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional service from start to…

Very professional service from start to finish.
Everyone communicated what they were doing and what times they would be there to do the survey, I even had to change a time for the survey and this was no problem.
Highly recommend

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Money well spent

I used the surveying services of Your Surveying Partner Ltd to undertake a Level Three survey for a Grade II listed property that my partner and I had an accepted offer on.

Wishing to fully understand the degree of some initial concerns noted with the property, Your Surveying Partner Ltd were commissioned to undertake the survey. Throughout the survey process Your Surveying Partner Ltd acted quickly and diligently. They were extremely helpful by consulting directly with the estate agents for booking the survey in a timely manner. This helped take some of the burden off us for all things ‘buying and selling,’ and Your Surveying Partner Ltd were in contact with me regularly. This was made easier by short calls and texts, as well as emails when needed, and to make the best use of my time with so much going on.

The scope, depth, and presentation of the Level Three survey was hugely helpful. This was to not only understand the degree of initial concerns and potential for short-, medium- and long-term repairs/costs, but also to understand the Grade II listing upkeep requirements. Contextual photos and references provided clear and understandable information and helped my partner and I make an informed decision about the purchase.

The resulting decision after review and understanding of the survey was to withdraw our offer. Although it is easy to state the money for this level of survey is not recoverable, it is without doubt money well spent to ensure that we were not faced with significant costs if we hadn’t commissioned this level of survey.

Your Surveying Partner Ltd followed up as soon as the survey was provided and talked through the details to ensure our understanding of findings.
From start to finish, Your Surveying Partner Ltd provided a helpful and personable service. I will be sure to engage their services again as needed. I would highly recommend them to anyone who needs any level of property survey. Thanks for all your help Gavin.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Extensive, detailed and quick

I couldn’t recommend this service more highly. Gavin completed my survey in less than a week after I initially contacted him. The report he provided was extensive, detailed and returned within a day. He understood my need to have the survey carried out quickly and communication was clear and frequent throughout the entire process.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Efficient

We were put in touch with Gavin from another surveyor who was unable to complete a survey in the timelines needed. Gavin was really friendly and professional and arranged a survey to be carried out really quickly, within a few days of initial contact. The survey report was thorough and competitively priced. Gavin followed up once we had received the report to check we were happy and whether we had any questions about the report. A very pleasant experience which was efficient, I would highly recommend.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

We couldn't recommend Gavin high enough. He went even above and beyond our expectations and got us a rics level 3 survey for us booked in faster than any other company that we looked for plus he got our report back to us for review within 2 days. Gavin is super knowledgeable and very easy to get along with. Im going recommend him to anyone else I know looking for a house survey.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience all around

Your Surveying Partner Ltd were fantastic from start to finish. Communication was clear and timely both before and after the appointment, which made the whole process smooth and stress-free. The report was delivered quickly and was impressively detailed, with high-resolution photos throughout to support their findings. It was easy to understand and incredibly thorough.

Customer service was excellent, friendly, professional, and genuinely helpful at every stage. I felt well-informed and confident in their work. I would highly recommend them to anyone looking for a reliable, responsive, and professional surveying service. A great experience all around!

July 14, 2025
Rated 5 out of 5 stars

I had a great experience with Gavin…

I had a great experience with Gavin Holiday and his team when they surveyed the property I was purchasing. The whole process was smooth and professional from start to finish. They provided a thorough and detailed report that gave me real peace of mind.

What stood out the most was how accommodating they were — I was heavily pregnant and due soon, and they kindly arranged the survey around my availability without any hassle. Their communication was clear and prompt throughout, and everything was handled with great care.

Highly recommended — thank you to Gavin and the team

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

We were put in touch with Gavin who arranged our survey and answered any questions. He then followed up once we had received report to check we were happy with everything. Very pleasant to deal with and would highly recommend.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Polite and efficient

Gavin was introduced to us by our sourcing agent. He was polite and efficient from the get go. He booked us a surveyor and checked that we got the report 2 days after the survey.
Not being physically present in the UK, we have to rely on trustworthy and dependable team members, and I highly recommend Gavin for his professionalism and efficiency and wish him the very best.

July 1, 2025
Unprompted review

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