As far as I'm aware I never signed up for this site. Cancelled it after 24-hours but was charged a few days later for a top-up amount. Went to the chat and they immediately approved a refund for the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I want to sincerely thank the support team for their quick and professional response to my situation. I was very concerned to discover an unauthorized membership had been created using my informatio... See more
Thank you for understanding my situation and for the decision you made by crediting the amount my account was used for purchases.
The customer support agent was kind and provided me with relevant answers. Though he might have replied faster to my questions.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank's........
Thank you for understanding my issue and acting accordingly!
Thank you for understanding my situation and for the decision you made by crediting the amount my account was used for purchases.
Pretty good
The support of Stella was great and…
The support of Stella was great and helpful
good service
The customer support agent was kind and provided me with relevant answers. Though he might have replied faster to my questions.
Fast support
I never want the account,I've simply…
I never want the account,I've simply fill something out on facebook for a "competition and next thing I pay for something I don't even knew.
Fast customer service
I had a problem and contacted customer service. There was a quick answer and solved my problem.
Your response
No refund for store credit
I am trying to get a refund but the costumer service keeps referring me a to the terms and conditions page, which is a 404. Then they offer to write out the terms and conditions for a refund, which are different from the ones on the website. Don't be fooled by this company. It is the same company as gosportstyle.com and ourluxelook.com and it reeks of fraud.
The customer service is great
The customer service is great. I couldn't find my book then the escalation team gave a refund.
I liked everything,they work promptly!
very good plattform
Didn't sign up, but good help with the chat.
As far as I'm aware I never signed up for this site. Cancelled it after 24-hours but was charged a few days later for a top-up amount. Went to the chat and they immediately approved a refund for the charged amount which was indeed refunded to my CC.
So although I wouldn't recommend this website, the chat function was very helpfull.
I talk with your agent harry
I talk with your agent harry , he is nice person patiently understand my concern and help me out
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








