As far as I'm aware I never signed up for this site. Cancelled it after 24-hours but was charged a few days later for a top-up amount. Went to the chat and they immediately approved a refund for the... See more
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See what reviewers are saying
I want to sincerely thank the support team for their quick and professional response to my situation. I was very concerned to discover an unauthorized membership had been created using my informatio... See more
Thank you for understanding my situation and for the decision you made by crediting the amount my account was used for purchases.
The customer support agent was kind and provided me with relevant answers. Though he might have replied faster to my questions.
4.1
Great
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good service info…
I had good service after i had some questions about the procedure. Thank you!
June 10, 2025
Unprompted review
Thank you
I want to sincerely thank the support team for their quick and professional response to my situation. I was very concerned to discover an unauthorized membership had been created using my information, but your team handled it swiftly and reassured me that the membership was cancelled and no future charges would occur.
Your clear communication and prompt action made a stressful situation much easier to deal with. I truly appreciate the support and care shown throughout the process. Excellent customer service — thank you again!
June 7, 2025
Unprompted review
All was great!
May 31, 2025
Unprompted review
Ann is in touch and has given me a very…
Ann is in touch and has given me a very helpful support.
May 22, 2025
Unprompted review
I had a good talk and service with Paula
I had a good talk and service with Paula
May 1, 2025
Unprompted review
My experience wasn't the best because I…
My experience wasn't the best because I never understood how I got a subscription, but other than that I have to thank Diamond for their prompt response and solution.
April 22, 2025
Unprompted review
They managed to help me without…
They managed to help me without hesitation. So grateful
May 1, 2025
Unprompted review
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