Yoybuy Reviews 

1,089
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

DONT BUY ANYTHING FROM THEM! My purchase was supposed to be delivered in 5-9 days. 9 days after and there’s no progress in processing my order. The horrible customer service on WhatsApp keeps delayin... See more

Rated 1 out of 5 stars

​"I am extremely outraged by Yoybuy's service. I bought a bicycle that was supposedly to be delivered in 4 days. Without any warning, they cancelled the order. After complaining, they extended the d... See more

Rated 5 out of 5 stars

yoybuy is a very effective taobao agent. easy to use and offers several shipping methods, for many countries the positive points -fast service and available for any help - good packaging... See more

Company replied

Rated 1 out of 5 stars

Worst experience with a shipping agent ever! Don't trust these people. They try to rip you off multiple times "item was returned from customs" need to ship seperately. Lacks service — make shippi... See more

Company replied

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2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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2.5

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(1,089)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I created a new account and ordered an…

I created a new account and ordered an item. the next day i got an e-mail telling me my account has been locked.

Edit*
Seems like my account got unlocked, I will update the review when everything is completed

January 5, 2021
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Best proxy shopping in China

Easy to use, fast buying and shipping. Packaging is neat as always. Their online live chat customer service is best among any other proxy shopping sites. Highly recommended. Thank you Yoybuy!

January 4, 2021
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Always the best service

Always the best service. I hope to be a customer for a long time. Thanks again, the package always comes as the customer requests

I live in Brazil and I always receive orders in the same month, they are very agile in what they do, professionals and company, all honest, and the support is the best I've ever seen. Super recommend

December 30, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 1 out of 5 stars

Keep your personal details FOREVER.

No way to delete your account / remove your personal details from their system!
When I asked them to delete it, they refused and just told me not to worry about it.
Now like 8 years later they're sending me emails asking me to rate them 5 stars everywhere.
GTFO.

December 30, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.

Rated 5 out of 5 stars

Great site

Great site, we recommend to all consumers in the world, sensational shopping experience. I will buy more often
andrezacastro

December 22, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

YOYBUY always best

YOYBUY is family in dealing & caring to customers
& parcels arrive great without any problem & on time
best services with cheap price

December 21, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Helpful website!

Really good website! Personally I’ve had a really hard time on taobao, issues with communicating, not receiving help from anybody, and them not allowing me to add my identification to make purchases, so this really helped me out! I have several favorite brands on taobao and using yoybuy helped me be able to buy from them more. I like having the option to choose from different types of shipping companies as well. :) all my items purchased using yoybuy came in good safe boxing too so I’ll definitely be using it again

December 15, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Yoybuy is really reliable!

I have been using yoybuy for more than 5 years now and spent over 15k. Never had any problem. The supports are always friendly and helpful!

December 11, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Completely reliable and excellent services

Perfect for shopping through China, have shopped multiple times, paid by credit card and money order, absolutely reliable. In addition, if there is a suspicious situation in the products, they inform you beforehand. An excellent work ethic. Thanks yoybuy.com

December 1, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Does its job

Yoybuy is great, fairly small compared to the other agents. They get the job done, which is all that matters.

December 1, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Excellent site to buy high quality…

Excellent site to buy high quality products. They have an excellent service and a perfect custom service attention.
I have been shopping with them for more than 3 years and I will keep buying with them. Perfect timing and packaging.

November 30, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

shopping made easier

made my online shopping so easier!!thank you

November 25, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Very grateful!!!

Very grateful, excellent service, prompt attention. All my products arrived complete. Thank you, I recommend buying from YOYBUY.

November 24, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

10 years ordering on this site

I have been ordering through this site for a long time, about 10 years. Everything is always delivered on time. Delivery times are fast. If necessary, photograph the goods. The more you make orders, the more privileges are provided. Recommend!

November 24, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 3 out of 5 stars

good service and good prices, but the pictures of the item are bad

The service is good ad fast, also the price is good except the pictures of the items ( I use ship for me service). Considering the pictures of the items are charged, I pretended better pictures ( at least not out of focus) , so it is often to ask better pictures. The pictures are important, for this fact I can't leave 5 stars, surely between 3 and 4

November 20, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Great company for shoMediator in Chinapping on Tao Bao

Great company for shopping on Tao Bao. Own warehouse with long storage time, dispatch of most goods. any weight of the shipment. Choosing a method of sending and payment. The cost of sending is almost equal to the price in the transport company. Delivery to the door.

November 13, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

In time without damage

It was my first purchase with Yoybuy.com. I bought different goods from 3 different suppliers on 1688.com. My main idea was to make shipping cheaper with collecting all goods at one place in China and then send to Russia in one package. The collecting point is located at Beijing, so transitions inside China took 10 days. The seller was located in distance 2000 km from Beijing. In future I will keep it in mind. Shipping to Russia was cheapest in 20 days, delivered in time.
All goods were checked by Yoybuy specialists. Carton boxes were enforced with adhesive tape, no one item damaged while shipping. It was a surprise that I received two separate cartons with 3 days interval. But Yoybuy specialist explained the situation in the chat on Yoybuy.com after my question.

November 8, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service! All products is packaged really well .

November 7, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

good service

good service, friendly, fast, uncomplicated ordering, trustworthy, and satisfying. thanks yoybuy ..💕

November 3, 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 1 out of 5 stars

AWFUL!!!

I have been working with them over 2 years and I am in Merchant status because I spent a lot money working with them. The last two order shipment wa really AWFUL!! I usually send my package with DHL for fast shipping even it is expensive.They changed my shipping company with YOYBUYEXPRESS!! without asking me and I have paid this trash shipping companymore than DHL.tHEY ALSO ASKED ME PAY WEIGHT DIFFERENCE. YESTERDAY, I have contacted with customer service. She/he tried to trick me by saying it is also dhl???I am not stupid and a new customer, I can difference the tracking code,it was clearly not Dhl.They told me my package contain brand item it is not true because I have shipped same items via DHL many times.

November 2, 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.

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