I've tried a lot of the download clients and some of them work initially but then later with the updates they begin to fail miserably. I've had the YT Saver now for about a year and it never disappoin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
YT Saver is a growing technology company that focuses on audio and video solutions, including audio and video downloading, conversion, recording, editing and more. We provide products and services to meet the needs of millions of our customer around the world in the form of programs compatible with Android, Windows and Mac systems as well as several online tools. We are committed to making digital life easier for our users.
Flat H29, 1/F, Phase 2 Kwai Shing Ind. Bldg. No. 42-46 Tai Lin Pai Road Kwai Chung N.T., 999077, Hong Kong, Hong Kong
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased a lifetime, one-time license for this software over three years ago, primarily to download audio and video from platforms like YouTube and SoundCloud. Those features worked reliably and were the core reason I bought and recommended the product.
In late December 2025, after updating to the latest version, those same features were suddenly disabled and placed behind a new paid “Pro” tier. Support later claimed these capabilities were part of a previously “free standard trial,” which directly contradicts how the product was marketed and how customers reasonably understood a lifetime license.
When I raised concerns about whether future paid tiers could also be downgraded later, that question was completely avoided. Instead, I was offered a temporary link to an older version of the software — effectively acknowledging that the current version no longer honors the original license terms.
The software itself works well when allowed to function, which makes this situation even more disappointing. Removing core features from a lifetime license after purchase feels like a bait-and-switch designed to force existing users into paying again.
Update: 1/4/2026
After posting this review, YTSaver contacted me offering a “free year Pro lifetime plan account.” This offer was made only after the review became public.
This outreach occurred across multiple email threads and involved manual license handling by support, reinforcing that access to functionality is now discretionary rather than automatically honored by the original lifetime license.
While I appreciate the outreach, a temporary or discretionary Pro account does not resolve the underlying issue: core features were removed from a lifetime license years after purchase.
For prospective buyers, this distinction matters. Post-review compensation is not the same as restoring original license terms or guaranteeing stability going forward.
Prospective buyers should be aware: a “lifetime” license may not remain lifetime once package structures change.
Ideally, they should reverse the standard/pro change. it is predatory and seeks to scam the customer.

Reply from YT Saver
Not Paying the affiliate partners on FlexOffers for the money they did while being active on the platform. Not respondinng to any emails or any other inquiries. Simply gonna sue them.

Reply from YT Saver
Customer service resolved my software registration issue with surprising speed. I really appreciate their help.

Reply from YT Saver
Does exactly what it should, gets fixed or improved quickly when necessary, service is fast and accurate. Can’t ask for anything else.

Reply from YT Saver
Support team is very supportive and listening to user. App is Superb. It worth your money.

Reply from YT Saver
I had an issue with the YTSaver software and was unable to download YouTube videos. I contacted customer support, and they were extremely responsive and professional. The problem was solved quickly and efficiently. I really appreciate their excellent customer service and support. Highly recommended!

Reply from YT Saver
YT Saver refuses to pay us 30,000$+ in affiliate revenue made by MSPowerUser! We are going to sue the company in Hong Kong!

Reply from YT Saver

Reply from YT Saver
Customer Service was Very Fast to help me when I lost my Registration code. It's honestly surprising. It took a couple tries but I was up and Running again within 20 minutes. Though I don't know who the Service rep was so I can't get them credit directly.

Reply from YT Saver
I've been messaging this company for months and haven't received a single response. I purchased a lifetime license, and after the app updated, I can no longer use it; it asks me to purchase it again. I've been trying to resolve this for months and haven't received a single reply.

Reply from YT Saver
They originally charged 9.99 monthly, then upped their plans to 10.99 for “premium” sites and forced people with lifetime access to pay more. Now they’ve been forcing people to pay 19.99 per month for the “pro” plans.
Their support is not helpful and they try to scam you out of your money. I had to cancel my card I used for this subscription because they kept making $2 transactions on my card.
EDIT: After a back and forth for weeks after the new upcharge with support with them trying to get back to my original price, they offered me a lifetime license. It took a while but hopefully don't change the plans again.

Reply from YT Saver
We purchased the software, which is very good in itself, from Softwareshop. There, only the Pro version is clearly advertised. If you click on Buy, you are taken to a second page where you can select your plan. In our case, Lifetime 1 PC. If you click on Buy again, you are redirected to bitsdujour in the background, where the purchase is completed. Unfortunately, this only gives you the standard key. Despite lengthy correspondence, both bitsdujour and ytsaver refuse to issue the Pro key. When ytSaver supplemented the only version available at the time with a Pro version, this information was apparently not passed on to its partners. The software itself is good, but the management should work on its customer service
Update 11.12.2025
After clearing up the misunderstanding, YTSaver's management offered us a fair alternative, which we gladly accepted. The bottom line is that we were able to upgrade to the Pro version on favorable terms without incurring any additional costs compared to what we would have paid if we had purchased directly from YTSaver. From our side, there is no longer any reason for complaint. Mistakes can happen. We are therefore revising our rating to the maximum 5 stars, especially since, as already mentioned, there is nothing to complain about in terms of the quality of the software.

Reply from YT Saver
Excellenct support.
The App does exactly what it should - and this in a fast and relieable manner.
5 Stars 👍👍👍👍👍

Reply from YT Saver
Great software product, and customer service was fast and quick to reply on fixing my activation issue. Def recommend
Excellent product and excellent support. I had to reinstall YT Saver because I had to reformat my PC. Support provided me with all the necessary instructions, and I was able to do it quickly and easily. Reliable company.
This shit is fraudulent. I bought a lifetime pass, then they change there system a few months later, so that "lifetime pass" is no longer relevant and you have to buy a new lifetime pass. Who knows how often they'll keep that scam going and force you to buy another.

Reply from YT Saver
YT Saver is a great program for downloading Spotify music and YouTube vidoes. It is reliable and fast. Recently I had a problem and I had a quick response from the company and they remedied the situation. I recommend the product and the company.
Great product and company. Super simple to use. I didn't think that I would use this product as much as I do. Would highly recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.