YumeTwins Reviews 3,115

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the boxes amazing and worth the money, appreciating the cute and high-quality items they receive. People love the surprise element of seeing what each month holds and are happy with the variety and practicality of the items, often using them in their daily lives. The company's partnerships with established brands like Sanrio and Pokémon are a big hit, and many find the curated collections super fun and adorable, with well-thought-out themes. However, some people mentioned that not all items in a box were their favorite, and a few felt that the items received were not always worthy, wishing for more variety beyond certain popular characters.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the cuteness and quality of... See more

Quality

People report positive experiences with quality, consistently praising the high quality and authenticity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boxes are Absolutely AMAZING for most fans that are into certain popular ips (like kirby, pokemon etc) and it's especially worth the money for what cute items you get in these boxes, plus it's... See more

Rated 5 out of 5 stars

Always a good experience with this box. Comes on time every month and they diversify their goods while remaining in the realm of aesthetically kawaii items. Adore the fact they partner with establishe... See more

Rated 5 out of 5 stars

I had questions about the status of my box throughout the process and the support team helped me in a timely manner. The time a person receives their box will depend on when customs releases the box.... See more

Rated 5 out of 5 stars

The January Gyaru box was to die for. I love the Gyaru sub-culture and I love every style. Each item will definitely get used. I most love the Face keychain I recieved and the PuyoPuyo Sanrio tape, es... See more


Company details

  1. Shopping & Fashion

Written by the company

YumeTwins is a kawaii box subscription from Japan! Bringing you kawaii items such as anime plushies, Rilakkuma, Sailor Moon, cute kawaii stationery and more!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth the price

Everything was well package, takes a bit of time but it is really worth the price for whaT you get

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great box!

Got this for my daughter who is obsessed with all things anime, kawaii and Japan in general. Was not disappointed with the May Pokemon themed box! Adorable items with quick shipping from Japan to the US.

May 18, 2024
Unprompted review
Rated 4 out of 5 stars

i have receive my order today and i…

i have receive my order today and i honestly have a surprise with this box and when i open it , items are so cute ☺️ but this items will be at pokemon fan because all of this is a toy about the story

Finally for my part , i had a lot suprising about the pokemon ball in blue where at first of all , i believe that this offer a soap but not at all , it’s a beautiful pokemon ball with a toy inside and to enjoy it , i had believed that it must to be erase all the ball but exploring the fizz sound with the smell

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience

We loved the surprises in the box! They were useful everywhere in the house! For example: a bath bomb for the shower, soap dispenser for the bathroom, and a mug for the kitchen. We had a great experience.

May 11, 2024
Unprompted review
Rated 2 out of 5 stars

Honestly...meh

Honestly, these boxes aren't great and are expensive for what you get - especially when you factor in shipping.

Says 5-7 items but you'll never get more than five.

Lots of positive reviews because they offer you a chance to win a free box if you do that. Plus, you'll see lots of kawaii influencers shilling for them as they get the boxes for free (and usually with more stuff in them).

If you want some expensive cute stuff but don't want to pick the items for yourself, this could be for you.

May 9, 2024
Unprompted review
YumeTwins logo

Reply from YumeTwins

Hi Glenn,

Thank you for sharing your feedback with us, and we are truly sorry for the recent issue you experienced.

Your feedback is incredibly valuable as it helps us improve and enhance our subscribers' satisfaction. We would greatly appreciate another chance to make it up to you by delivering even more amazing Japanese Kawaii items to your doorstep in the near future.

Additionally, we want to clarify that our influencers receive the same items as those promoted on our website. We hope for your understanding in this matter.

Thank you once again, and we apologize for any inconvenience caused.

Rated 5 out of 5 stars

Always impressed with Yume twins

Official merchandise, super cute and useful home items, SOCKS!
I love getting this box every month, it always lifts my mood and I get really excited for the surprise. I never spoil it for myself by looking at what's in the box online.
There's rewards, contests and articles in the booklet that comes in the box. And, the box is so cute and sturdy you can use it at home for storage or decoration!

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Kawaii Goodies

I really like cute things, so this is definitely the box for me. I got a 3 month subscription and I can tell that I will already be adding on more months. I also like that shipping to Canada didn't cost an arm and a leg! So far the themes have been Hatsune Miku and Kirby, with next month being focused on Cozy Home vibes. However if they did a Sirotan box- I would explode into a billion pieces (*hint hint*)

March 21, 2024
Unprompted review
Rated 4 out of 5 stars

Nice selection of products, high quality monthly box

I’ve subscribed to yumetwins for a while now and this month was one of their better subscription boxes. All of this month’s items were cute, officially licensed, useful, and well made. Although shipping notifications are incredibly hard to locate without them getting lost in my email I still always receive my box on time and in great condition. I highly recommend yumetwins to any kawaii/anime addict.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

I love Yumetwins!

I love Yumetwins! This is my first time using them and they’re so fun and cute! The collections each month are adorable, I can’t wait for next months!! :)

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Dreamy!

This was my second YT box, and it’s so cute! A Kirby theme means everything is cute and pink, but the practical items like the clear file and water cup are so useful!

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

I love this suscripción!!

I love this suscripción!!! It’s full of fun and cute stuff. My daughter loves kawaii stuff and she has been impressed so far with the items.

February 26, 2024
Unprompted review

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