These boxes are Absolutely AMAZING for most fans that are into certain popular ips (like kirby, pokemon etc) and it's especially worth the money for what cute items you get in these boxes, plus it's... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always a good experience with this box. Comes on time every month and they diversify their goods while remaining in the realm of aesthetically kawaii items. Adore the fact they partner with establishe... See more
I had questions about the status of my box throughout the process and the support team helped me in a timely manner. The time a person receives their box will depend on when customs releases the box.... See more
The January Gyaru box was to die for. I love the Gyaru sub-culture and I love every style. Each item will definitely get used. I most love the Face keychain I recieved and the PuyoPuyo Sanrio tape, es... See more
Company details
Written by the company
YumeTwins is a kawaii box subscription from Japan! Bringing you kawaii items such as anime plushies, Rilakkuma, Sailor Moon, cute kawaii stationery and more!
Contact info
Japan
- yumetwins.com
4.7
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Mega Box! Amazing!
Wow! This mega mystery box was amazing!!! So much good stuff! Really glad! They should do this more often! Would have liked it more if it wasn’t so plush heavy.
March 7, 2023
Unprompted review
Huge disapointment
The "big box" was pure disapointment. First, I paid very expensives taxes...Well, why not. But I got a very ugly figure that no one will ever wants to own. I then got 4 plushies, no accessories, nothing for the house... and the plushies weren't their best at all...I wish I could get my money back. Even without paying taxes it is too expensive for what it is. I had already bought another box, not a mystery one and I had already gotten this feeling even if some items were cute this time...But the mystery one felt like I was given their trash...
March 7, 2023
Unprompted review
Reply from YumeTwins
Hi Pauline,
Thanks for writing the feedback to our brands.
First and foremost, we are genuinely sorry to hear that you're disappointed with the items you received as well as the amount of tax you had to pay in order to retrieve your box from our shipping partner. We understand that this can be frustrating, and we would like to assure you that we take your concerns seriously.
Regarding the tax, please note that it is not within our control as any customs regulations would be determined by each country's regulation. However, we always continuously work hard to provide our subscribers with the shipping method that brings the fastest and safest delivery for our subscribers.
Furthermore, since our March box theme was Mega Mystery Box, the items are indeed curated carefully so we are truly sorry to hear that it doesn't fit your taste. On the other hand, we genuinely hope that you would enjoy our upcoming boxes and we hope the box would fit you better.
Thank you.
I have a 3 month subscription so far…
I have a 3 month subscription so far and I’m thinking of renewing! I honestly look forward to these boxes. So much pure happiness!!!
February 11, 2023
Unprompted review
I loved the Nyan Nyan Cat and the BTS…
I loved the Nyan Nyan Cat and the BTS key cover
February 8, 2023
Unprompted review
Yumetwins February 2023 Box Review
Leaving 3 stars because of shipping issues that took forever to get fixed and has happened more than once, also the fact that certain items are lacking in certain boxes or should've used a different item in it's place. Still happy with this month's box, but this is just my personal opinion. I would really like if they started shipping on time. It would fix a lot.
February 4, 2023
Unprompted review
Cute kawaii bundled
Cute kawaii gadgets, my kids are always impatient to receive the box and to open it! It’s a bit on the expensive side but it brings them joy every month. Some items are very handy, my daughter uses the Totoro thermic bag every schoolday to carry her lunch & snacks
February 3, 2023
Unprompted review
We Love the YumeTwins Box
We Love the every Box of YumeTwins very much. There are so many cute Things in the Box. My daughter can not wait for the next suprise.
January 31, 2023
Unprompted review
I don't order this box constantly
I don't order this box constantly, only when I really want the items that month. I've gotten it maybe 6 or 7 times, I've always been happy. It's good quality items, different things each month. The booklet it comes with has fun facts about Japanese culture; it gives me ideas on what to do if I travel there.
January 31, 2023
Unprompted review
I liked some of the items in my box-…
I liked some of the items in my box- however my only complaint was felt like I got too little items for £40- only 4 so £10 each for a paper desk calendar is too pricy. I loved the info on Japanese culture- just wished it came a bit faster too, it came on the last day of the month
January 31, 2023
Unprompted review
January box
I love everything that came with this box! The shiba plush is just so cute.
I received it faster than expected as well.
January 23, 2023
Unprompted review
cute!
The items in the box are really darn cute and I will be ordering it again!
January 17, 2023
Unprompted review
Little puppy
I really like the little puppy in the box of the new year, it is very fluffy and kawaii. I can't wait to get the new box!!! 😁
January 11, 2023
Unprompted review
Amazing!
This January box was super cute! I loved the Sasuke plush and earrings. Looking forward to the next box already!
January 9, 2023
Unprompted review
Love these subscription boxes
Love these subscription boxes! So cute, great quality products!!
January 7, 2023
Unprompted review
So kawaii!!!
Even though we’ve only had it for two months, I’m loving it so much! It’s so cute! <3 =3
January 7, 2023
Unprompted review
Prompt and fast shipping
Prompt and fast shipping, most of the products are unique and nice too!
December 29, 2022
Unprompted review
Products were all quality and the box…
Products were all quality and the box was amazing. It just made my Christmas.
December 25, 2022
Unprompted review
It is such a cute good Quality goods.
It is such a cute good Quality goods.
I like it and i think they will have a good number of customers soon in my country. Saudi Arabia.
December 8, 2022
Unprompted review
Wonderful Experience
Customer service is so friendly, everything arrived safely and most importantly I’m SO happy with my YumeTwins box.
December 8, 2022
Unprompted review
worth it! so cute
i was afraid this was going to be cheap stuff with a high price but i actually really like everything i got! the my melody tote bag i got as a bonus for committing to a year long subscription is literally perfect <3
December 7, 2022
Unprompted review
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