YUMIYU jewelry Reviews 

115
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This was my first time ordering from Yumiyu Jewelry, and I had a great experience! My order was running a little late, and the woman who helped me was absolutely incredible. She was in contact wi... See more

Rated 5 out of 5 stars

My experience with Yumiyu has been wonderful. I've made two purchases and on my way to a third purchased. I even had a exchange that was resolved with minimum efforts. The jewelry is high quality and... See more

Rated 5 out of 5 stars

I bought several jewelry for my daughters and my granddaughters. They are obviously love it. The owner is also very nice, she made custom jewelry for me and my granddaughter. We got compliments every... See more

Rated 5 out of 5 stars

I am absolutely in love with the jewelry from Yumiyu! Every piece is a work of art, beautifully designed, unique, and made with such care and attention to detail. The quality is exceptional, and the d... See more

Company details

Written by the company

YUMIYU Jewelry is an online jewelry brand specializing in modern, minimalist pieces designed for everyday wear. The brand offers a curated selection of necklaces, rings, bracelets, and earrings crafted with a focus on timeless design, quality materials, and thoughtful details. Operating through yumiyujewelry.co, YUMIYU Jewelry serves customers worldwide via e-commerce, with collections inspired by elegance, simplicity, and versatility. The business emphasizes accessible luxury, customer experience, and continual improvement based on customer feedback.


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4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.6

All reviews

(115)

10 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor quality

I ordered and received two necklaces, both of which have broken within two months of purchase. The quality is poorer than I had expected.

August 2, 2024
Unprompted review
YUMIYU jewelry logo

Reply from YUMIYU jewelry

Hi Julie, we have shipped new replacement for you. Hope you like the quality and you’re satisfied with our customer service! Your feedback is our priority!

Rated 5 out of 5 stars

Happiness is new jewelry!!!!

I just received a new order from Yumiyu Jewelry for two beautiful chain necklaces I wanted for a vintage locket from my grandmother. I knew the quality of their necklace chains so didn't hesitate to contact Nina. These chains are just what I wanted -- strong and beautiful color and my locket looks fantastic. My grandmother would be proud.
I also had another order of a necklace with a charm holder that is a great design. The charm holder is very strong and will hold several charms - looks great layered. I never have any qualms ordering jewelry from this company. They are fantastic to work with if and quick to help if you ever have a problem.

August 8, 2024
Unprompted review
Rated 2 out of 5 stars

I’ve had a few necklaces and bracelets…

I’ve had a few necklaces and bracelets break on me from them, but thankfully, the company was nice enough to send replacements after I ship them the damaged one but they eventually broke in time again within a couple weeks of wearing them. Great customer service, but the quality is not what I looking for for that price so I went to another another company for my spiritual items!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a pearl necklace also an…

I ordered a pearl necklace and also an evil eye anklet. I was notified they didn't have it in stock but they had one very similar. I went with it and was glad I did. I think I love it more than the one I originally chose. The pearl necklace is so nice as well. Delivery was fine too. No issues! Thank you! Will order from this company again. I think this is my 3rd time I've ordered! 😀

June 17, 2024
Rated 5 out of 5 stars

Amazing company

Amazing company, customer service is excellent. Product is breath taking and made me cry when I opened it. It’s wonderful to help such a professional small business. I wish them all the success in the world and they have won a true fan from the U.K.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces

Love the website, easy to navigate and aesthetically pleasing. Package was shipped and received quickly. Beautiful packaging to match beautiful jewelry pieces! It’s clear a lot of thought went into creating a wonderful customer experience. Would definitely purchase more in the future.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Geuexperience…

Choosing my necklace from the company website made my experience great, as well as the company updates along with the shipment/delivery. The whole experience was very satisfying and easy.

May 22, 2024
Rated 5 out of 5 stars

top notch customer service

I ordered from Yumiyu and received my items fairly quickly. One of them was damaged, I emailed and received a reply within moments, sent a photo and she shipped a brand new item which arrived in a couple of days!!! That was the best customer service, I could not be happier

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Your jewelery is great!!!

Your jewelery is great, but your customer service is JUST AS GREAT if not BETTER!!! I ordered the wrong product, and without hesitation whatsoever, you sent me the new piece while trusting me that I placed it in the mail. Which I did. I had to. Have the piece for my daughter birthday and YUMIYU made it happen!!!!
Thank you so much!

March 25, 2024
Rated 5 out of 5 stars

Gorgeous bracelet

Easy to communicate with your company. I love my bracelet.I collect hamsa and evil eye pieces, and this gorgeous, classy piece of jewelry is a beautiful addition to my collection. Looks like real gold. I ordered a larger one and my exchange for a smaller size was quick and easy. Looks like real gold. I wear my jewelry in the shower, so I hope it holds up without tarnishing.

March 22, 2024
Rated 5 out of 5 stars

Yumiyu

Every piece of jewelry I order from Yumiyu is elegant, yet versatile! Every time I wear any of their pieces, whether on its own or layered, I receive a ton of compliments. On my recent purchase, I had a little issue with one of the pieces. Nina, owner of Yumiyu was quick to email me back, and resolve the issue. That is what I call great customer service! I will continue to purchase jewelry from Yumiyu!

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

A thing of beauty

I love how carefully packaged the jewelry is, and it is definitely as beautiful as it looks on the website! Totally in love with the beauty you create!!! THANK YOU!

February 22, 2024

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