when our cavalier king charles spaniel Lulu reached 14 years, she began to get noticeable signs of mobility and cognitive issues slowed her down. Our vet suggested to try Yumove. So i ordered a pack o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After ringing staff always get info…
After ringing staff always get info correct. Changed my address and no problem.
Pawsome customer service
Excellent customer service and communication.
Site is easy to navigate
Excellent service and value and prompt…
Excellent service and value and prompt delivery 👍..what more could one wish.. 😀
Excellent Service
My monthly order always arrives in good time, excellent service. Product seems to help my dog keep supple.
Very good customer service
Very good customer service, e mail before repeat order to check it is still required
Great service & good product
Supplements arrive on time every month. Good communication from Yumove and good offers.
The joint supplement keeps my 11 year old Labrador happy and active. Happy to recommend
Excellent customer support and…
Excellent customer support and recommendation from
My lovely vet nurse Louise for the joint care products inspired me . I contacted them about the products as they both had omega 3 & 6 . They were helpful in cancelling one of the subscriptions . Excellent email customer service . Quick and professional
As well
As very helpful. Many thanks Vive
Imm distraction on my request to cancel…
Imm distraction on my request to cancel for a period. Very pleasant attitude. Previous deliveries were always on time.
Excellent customer service
Excellent customer service. Very easy to order and very quick delivery
I emailed yu move yesterday morning and…
I emailed yu move yesterday morning and had a reply from Erin-Lee Perrang, she was very efficient and helpful, my request is out today.
We have been giving our older dog
We have been giving our older dog, Kiseki, You move for several years, having You move delivered to our door meant we never ran out, I always felt we were giving him all the support and nutrition he needed, he has sadly passed now, we will use again when we feel the time is right for our other boy, Kelpie.
they have worked until their old age
Have used it for years and my old dogs have worked until their teenage years.
Good sales department of a great manufacturer …
Very easy to deal with and great offers on these excellent products.
It’s good to be able to change schedules if you need to.
Regular delivery always on time
Regular delivery always on time. Domingo readily eats the daily tablet and loves to walk and play.
Been using yumove for years on various…
Been using yumove for years on various dogs. Easy subscription management, super delivery via Royal Mail. Joint supplements always work.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


















