YuMOVE Reviews 

84,954
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 12,695 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for significantly improving their pets' mobility and overall well-being, often extending their quality of life. The service is frequently highlighted as efficient and helpful, with many appreciating the ease of managing orders and prompt deliveries. However, some customers also noted issues with delayed or missing deliveries, occasionally leading to pets being without their necessary medication. Additionally, a few reviewers found the subscription service challenging to manage, citing difficulties with order changes, early deliveries, or issues with payment updates.

What people talk about most

Product

Customers consistently note positive experiences with product, with many praising its effectiveness in... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and reliability,... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and helpful.... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the products as excellent... See more

Order

Reviewers highlight positive aspects of order, noting that it is easy to place and manage, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

when our cavalier king charles spaniel Lulu reached 14 years, she began to get noticeable signs of mobility and cognitive issues slowed her down. Our vet suggested to try Yumove. So i ordered a pack o... See more

Rated 5 out of 5 stars

My monthly order had not arrived. I was notified it had been sent. I contacted Yumove who were so helpful,& apologetic, although not their fault. I was sent a replacement, at no cost to me, & was... See more

Rated 5 out of 5 stars

Started using daily for my 8 year old lab on vets recommendation and noticed swift positive impact on her. This months order was delayed over a week by Royal Mail but Carlylle at Yumove customer servi... See more

Rated 5 out of 5 stars

Yumove send reminders that your product(s) are being posted and you have the opportunity to suspend the order if you need to. I started giving my dog Yumove joint care tablets approximately 8 years... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(84,954)

12,413 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service & good product

Supplements arrive on time every month. Good communication from Yumove and good offers.
The joint supplement keeps my 11 year old Labrador happy and active. Happy to recommend

July 7, 2026
Rated 5 out of 5 stars

Excellent customer support and…

Excellent customer support and recommendation from
My lovely vet nurse Louise for the joint care products inspired me . I contacted them about the products as they both had omega 3 & 6 . They were helpful in cancelling one of the subscriptions . Excellent email customer service . Quick and professional
As well
As very helpful. Many thanks Vive

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

We have been giving our older dog

We have been giving our older dog, Kiseki, You move for several years, having You move delivered to our door meant we never ran out, I always felt we were giving him all the support and nutrition he needed, he has sadly passed now, we will use again when we feel the time is right for our other boy, Kelpie.

April 2, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look