YuMOVE Reviews 

85,118
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more

Rated 3 out of 5 stars

Inadequate advance notice of amount charged and to be debited. Ihave seen the response, problem is, yes i warned it was upcoming, but not the amount. Sorry, I just find it a somewhat unpleasant way... See more

Company replied

Rated 5 out of 5 stars

Every month Charlie’s yumove tablets arrive without fail. Charlie had elbow dysplasia and Yumove was recommended for his recovery which has been very successful. The product is great and the service i... See more

Rated 5 out of 5 stars

Our 11 year old Staffie was struggling with walking, even jumping on/off the sofa and bed (yes, we know we are naughty), he has become more mobile, has more of a bounce to him, much more playful, his... See more


Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85K reviews

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4.7

All reviews

(85,118)

12,585 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our 11 year old Staffie was struggling…

Our 11 year old Staffie was struggling with walking, even jumping on/off the sofa and bed (yes, we know we are naughty), he has become more mobile, has more of a bounce to him, much more playful, his skin and teeth even seem improved, overall, we think this has definitely made an improvement to him...So glad we tried this Yumove product. He has had this almost daily for approximately 3 months, we had a short time of approx 1 week without. I thought I should say, our Staffie also loves the taste of them, just eats them up as if they are treats.

April 7, 2026
Rated 1 out of 5 stars

My order has not been delivered this…

My order has not been delivered this month of July

May 25, 2026
YuMOVE logo

Reply from YuMOVE

Hi Diane,

Thank you for taking the time to leave us a review.

We're very sorry to hear that your July order has not yet been delivered. We understand how disappointing and frustrating this must be.

Please get in touch with our Customer Care team so we can investigate this for you and work towards a resolution as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience. We look forward to helping you.

Rated 5 out of 5 stars

Knowledgeable information

I emailed in to YuMove to ask how a new product differed from a product I was already giving my dog. I received a very full and understandable explanation. Thank you.
My only negative with YuMove is I have the subscription model and would prefer to be rewarded for my loyalty when I re-ordered.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

My payment method needed updating due…

My payment method needed updating due to a new debit card being issued because my bank account had been scammed. I received a speedy reply from Riwe at Yumove who walked me through the process resulting in an easy conclusion to my problem. The friendly helpful response from Riwe was much appreciated. Christine Stott

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Well everything I chat to someone,they…

Well everything I chat to someone,they are always very helpful,and understand the products that you sell,so they help me to get the right thing,s for my dog,I have been using Yumove ,for years,and would always recommend them to others,thank you.

May 6, 2026
Rated 5 out of 5 stars

Excellent product for arthritis

Our lovely pup, Elgar, was diagnosed as having hip arthritis after we noticed him developing a slight limp. Our vet was very keen to start him on regular anti inflammatory’s and pain killers but both came with a risk to his aging kidneys and liver. We were recommended yumove by several neighbours. We tried the lowest dose and noticed a slight improvement. Yumove were really good at offering guidance when we needed it. We increased to max strength and the limp stopped. Sadly we have just lost Elgar to unrelated liver cancer. Yumove were so kind and helpful, accepting our unopened new delivery back no questions asked and sending out a lovely card and some memory seeds to plant in Elgar’s memory. He avoided heavy medication for the last year of his life and enjoyed walks until the last night. He still jumped on the sofa and managed the stairs no issues! We really can’t complain. He also absolutely loved them and barked after his tea until we have given him his Yumove. We won’t hesitate in using them again should we own another pup. Thankyou Yumove from Elgar and us!

July 25, 2026
Unprompted review
Rated 4 out of 5 stars

The tablets are helping our 6 year old…

The tablets are helping our 6 year old Spaniel..

July 9, 2026
YuMOVE logo

Reply from YuMOVE

Hi Tracy,

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that the tablets are helping your 6-year-old Spaniel. It's wonderful to know that they're making a positive difference, and we hope your dog continues to stay happy, active, and comfortable.

Thank you for choosing YuMOVE to support your Spaniel's joint health.

Rated 4 out of 5 stars

Good service

Good service, although the product took a bit longer than expected to arrive.

July 9, 2026
YuMOVE logo

Reply from YuMOVE

Hi Julia,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with the service you received.

We're sorry that your order took a little longer than expected to arrive and appreciate your patience. Your feedback is important to us, and we'll be sure to share it with the relevant team as we continue working to improve our delivery experience.

Thank you again for your support, and if there's ever anything we can help with, please don't hesitate to contact our Customer Care team.

Rated 5 out of 5 stars

Our English Bulldog has a really…

Our English Bulldog has a really sensitive tummy and we have wasted money buying vitamins that she had a bad reaction from until I bought yours. She gobbles up your multivitamins with no bad reaction so you have a satisfied customer. Delivery and packaging was great.

July 9, 2026
Rated 5 out of 5 stars

Good price and easy to order

Good price and easy to order. Have used original yumove in the past for an elderly dog and it seemed to help him. Currently use the probiotic chews, these seem to have really helped our dogs who keep insisting on eating things that upset their guts!

July 9, 2026

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