I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more
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Inadequate advance notice of amount charged and to be debited. Ihave seen the response, problem is, yes i warned it was upcoming, but not the amount. Sorry, I just find it a somewhat unpleasant way... See more
Company replied
Every month Charlie’s yumove tablets arrive without fail. Charlie had elbow dysplasia and Yumove was recommended for his recovery which has been very successful. The product is great and the service i... See more
Our 11 year old Staffie was struggling with walking, even jumping on/off the sofa and bed (yes, we know we are naughty), he has become more mobile, has more of a bounce to him, much more playful, his... See more
Company details
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
4.7
Excellent
85K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent Customer Service.
I had a bit of a problem regarding my stock at home. Absolutely nothing to do with yumove, I had ordered because of holidays etc. Anyway, they sorted it out straightaway. No problem at all. They froze one item and continued with the delivery of the other item. Very pleased. Excellent customer service.
June 29, 2026
Excellent supplement for my 15 yr old…
Excellent supplement for my 15 yr old dog. Definitely helps with his mobility n prevents stiffness.
July 9, 2026
Morning yes the company I found very…
Morning yes the company I found very friendly and very nice when messaging very happy with the product that I have for the dog and the dogs been absolutely fine since he’s been on
July 9, 2026
Since my dog has been taking these…
Since my dog has been taking these tablets she's been a lot more energetic wonderful could do with some myself
July 9, 2026
Great customer service
The tablets are great, they arrive on time with great customer service. I have used Ymove for quite a while and recommend frequently to friends 🧡
July 9, 2026
May use AI-assist with repliesRead more
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Taste?
A promising product concept but unfortunately inedible from my cat’s point of view. Attempts to disguise the apparently unpleasant taste failed and we had to cease our attempt's to relieve her pain.
May 5, 2026
Reply from YuMOVE
Hi Andrew,
Thank you for taking the time to leave us a review.
We're sorry to hear that your cat didn't enjoy the taste of our supplement. We understand how challenging it can be when a cat is reluctant to take something new, and we're disappointed that you weren't able to continue using it.
We'd encourage you to get in touch with our Customer Care team, as we'd be happy to discuss your experience and help determine whether there may be a more suitable option for your cat or offer advice on administering the supplement.
Thank you again for your honest feedback.
The product itself is very good
The product itself is very good, but delivery could be quicker…usually waiting for approx a week from despatch to arrival, which sometimes means we are out of doses.
July 9, 2026
Reply from YuMOVE
Hi Jacqueline,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're pleased with the product and that it's working well for your pet.
We're sorry to hear that the delivery time hasn't met your expectations. We understand how important it is to receive your order before you run out, and we appreciate your feedback. We'll be sure to pass your comments on to the relevant team for review as we're always looking for ways to improve our service.
If you ever find you're running low on your supplement, please don't hesitate to contact our Customer Care team. We'll be happy to look into your order and do our best to help.
Thank you again for your feedback and for choosing YuMOVE.
Professional service
Professional service, Yumove monthly delivery always on time with emails advising progress.
July 9, 2026
Yumove is essential for your dogs health…
Both of my dogs have had Yumove as they both had joint problems, the Vet also recommended Yumove.
I can honestly say they both improved greatly.
Our beautiful Burtie passed away 3 yrs ago (not due to joint issues) and when I informed the Yumove team they sent me a sympathy card and forget me not seeds. That was so important to me at the time.
Thankyou Yumove team x
July 24, 2026
Unprompted review
Reply from YuMOVE
Hi James,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that you received great service. Your kind words mean a lot to our team, and we're so pleased we could provide you with a positive experience.
Thank you for choosing YuMOVE, and we look forward to supporting you again in the future.
My dogs get the digestive tablets & the…
My dogs get the digestive tablets & the joint care ones , they love taking them and I give every single day 2 tablets each or 4 tablets per dog
May 5, 2026
Great company…
Absolutely can't fault this company great product for our family pet and the monthly subscription turns on time every time
July 9, 2026
Helpful staff and prompt delivery
July 9, 2026
Great product
I am a returning customer. I had my last dog, Kodi using them and saw a huge difference in him. I now have a new rescue,Nero, an older dog and knew that your excellent product would help. I have always found you to be helpful and my delivery is always on time. Highly recommend
July 9, 2026
Ease of ordering
Ease of ordering, prompt delivery, great range of products at competitive prices, excellent service
May 5, 2026
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