Compared to other online stores I've browsed, Zafpens prices are generally lower, so I decided to try them. The transaction went very smoothly, with the staff answering inquiries rather swiftly. Upon... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast and safe delivery, as usual. Zafpens has become my go-to place for my fountain pens (and accessories). Packaging is very nice and, more importantly, safe. Never had any issues, nothing broken, no... See more
Amazing store, fully recommend! I bought a fountain pen and the delivery was made right away, i always receveived all informations from DHL and arrived even a day early. The packaging was amazing, cam... See more
What a wonderful service I experienced by ordering a Pilot Custom 823 from Zafpens! Although I do not remember marking the purchase as a gift, it came in a really nice packaging as if it was one. Unpa... See more
Company details
Written by the company
We have been selling writing instruments since 1968 with absolute consistency. We count half a century of operation, serving our customers from all around the world. Our store is in Athens, Greece on a privately-owned 500m² three-story building. We offer a hospitable place full of famous pen brands and a huge variety of premium stationery. With love and passion for writing objects, we work every day to satisfy our clients' needs and stay up to date. Our trained staff is always at your disposal and awaits you daily to recommend everything new about fine writing instruments, rare pens, special papers, inks, and more...
Contact info
Patroklou 77, 13122, Athens, Greece
- +30 2102618156
- info@zafpens.com
- zafpens.com
Perfect
Reliable, fast, and accurate. The product arrived very quickly and in perfect condition, besides being exactly as seen on the website.
November 27, 2025
Reliable seller
Fast shipping, competitive prices and the loveliest wrapping I've ever received even though I did not pay extra for a gift wrap.
November 27, 2025
Excellent and Fast service
Excellent and fast service; all items are exactly as described and I keep coming back to this store.
November 18, 2025
Can't reccomend highly enough!
From searching the website through product delivery, purchases from Zafpens are easy, reliable, adn secure. Their selection is incredible. Their pricing is more than competitive - it's so appealing I initially wondered if it was real. It was.
While placing orders is easy at many sites, Zafpens constinues to provide a comprehensive experience by providing wonderful customer support after the purchase has been made. Whether it be questions about availability and shipping, or concerns after the purchase arrives at my home, I always get prompt, friendly, knowledgeable assistance from their team. I highly recommend Zafpens for any purchase, but in particular for fine pens and accessories.
October 16, 2025
Cute gift packaging
Large selection of items, fast and accurate delivery. Cute gift packaging. Professionally.
October 16, 2025
Excellent customer service!
Excellent customer service, as always. Product shipped as soon as it was available, arrived quickly. Packed with care, pleasure to receive and unbox such a package.
October 12, 2025
I love Zafpens
I love Zafpens! This is my go-to shop for pens, papers and inks. They have a wide choice of products, are super quick in the delivery and very kind in the support. I can’t recommend any other shop, they are great!
September 4, 2025
Fantastic store!
Not only was the order dispatched and delivered extremely quickly internationally, but the pens were beautifully packaged and a few extra gifts were thrown in. On top of that, the contact and overall service was an absolute joy. I've been been online shopping for almost 25 years and this was one of the best experiences ever.
September 4, 2025
Quick shipping
Quick shipping, product exactly as described, would happily recommend
September 4, 2025
Interesting products and fast service
Interesting products and fast service. I will order again.
September 1, 2025
Unprompted review
The overview of the shop offers is…Pen order
The overview of the shop offers is quite good, and with the search mode I can find the product I'm looking for. The product description is detailed. Order and payment is easy. The article is wrapped safely, delivery comes expeditiously. The article itself is in a condition as announced, with all certificates (warranty, user's manual) as necessary.
August 7, 2025
Great experience
Great experience! Dimitrios was very helpful with shipping and communication during delivery. I was especially pleasantly surprised when, in addition to the wonderful Namiki Emperor pen in the box, I also find two wonderful Iroshizuku bottled inks in the package. I would recommend everyone to buy from Zafpens. I look forward to buying again from them.
July 11, 2025
Unprompted review
Fast service and delightful packaging
Fast service and delightful packaging. I will definitely be ordering here again!
July 22, 2025
Unprompted review
What a wonderful service!
What a wonderful service I experienced by ordering a Pilot Custom 823 from Zafpens! Although I do not remember marking the purchase as a gift, it came in a really nice packaging as if it was one. Unpacking the box with a pen was a true pleasure. Thank you! I will definitely return to purchase some inks (and maybe pens as well if one will not suffice haha :))
July 11, 2025
Unprompted review
The Walhalla of customer service
What made the experience great.......simple, everything.
Passion for their products, friendliness, real real customer service. Their customer service is what a customer service should be. You do not only feel like you are respected as a customer, YOU ARE RESPECTED AS A CUSTOMER!!!!!!! Very rare in this world. Many thanks to Dimitrios and Tonia for their efforts.
June 21, 2025
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