We've been using Zanda since we launched Halo Journey Australia in April 2025. There's SO much to get up and running when opening up an online wellbeing (counselling, mediation, and life coaching) p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love how Zanda keeps me organised, I used to spend so much time messaging clients, following up & now I just let Zanda do it for me, saves me so much time & energy. I also love the reports it genera... See more
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Zanda makes having a private practice easy. I used it with multiple consultants and support staff, and we could all see what we wanted to share, hide what we wanted, use online bookings for clients to... See more
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Easy to access tool, really helpful videos and instructions on how to do all aspects of my psychology practice. Great support and resource! Slightly slow / delayed movement between pages eg.when... See more
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Company details
About Zanda (formerly Power Diary)
Written by the company
Zanda (formerly Power Diary) is practice management software built by practitioners, for practitioners.
With 100+ powerful features, Zanda streamlines the day-to-day of health practices, from scheduling and invoicing to clinical documentation and client communication.Key features include:
Zanda integrates with Stripe, Zoom Telehealth, Xero, Mailchimp, Physitrack, Outlook Mail, Outlook Calendar, Google Calendar, iCal, Medicare (AU), Tyro (AU), and more.
Start now and get the first 6 months at 50% off!
Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers.
To give you peace of mind, Zanda offers 12-month Money-Back Guarantee and delivers top-tier support, including data import management.
BizzyAI
All Zanda accounts include access to BizzyAI, optional AI-powered tools built specifically for allied health, securely transcribing sessions and creating accurate clinical notes in your style.
Additional AI tools are coming soon to help simplify letters and reports and save you even more time each week!
Get More Out of Your Day with Zanda.
Written by the company
- Zanda automates the busy work so you can focus on care, from client onboarding and invoicing to appointment follow-ups, it streamlines your daily admin. Clients can complete forms, make payments, and manage bookings through the portal, while BizzyAI speeds up note-taking and documentation.
12-Month Money-Back Guarantee
No contracts, just great software we know you’ll love.
At Zanda, every account comes with a 100% money-back guarantee for a full 12 months.
If you find Zanda isn’t the right fit within one year, we’ll refund 100% of your Zanda subscription fees. It’s like taking Zanda for a 12-month test drive!
For more information, check out our Happy Customers Forever initiative here.
Contact info
United States
- support@zandahealth.com
- zandahealth.com
Start a 14 day free trial...
4.7
Excellent
549 reviews
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This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Zanda (formerly Power Diary)
Hi Carmel, thank you so much for your kind words! We're thrilled to hear that you find Power Diary easy to use and reliable. If you ever need anything, don't hesitate to reach out via support@powerdiary.com! 😊Thanks! - Irina
I use this app for work
I use this app for work, i am a foot care practitioner in a clinic. Great way keep track of appointments & client records. I highly recommend power diary!!!
August 6, 2024
Reply from Zanda (formerly Power Diary)
Hi Melissa, thank you so much for your wonderful review! We're thrilled to hear that Power Diary is helping you manage your appointments and client records effectively in your foot care clinic. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out at support@powerdiary.com. We're here to support you!
Warm regards, Irina.
Coming into setting up my practice I…
Coming into setting up my practice I knew that an excellent client management system was vital to my success. I had used several other ones in the past 10 years and researched around. As a customer I had experience of Power Diary portal and how easy that was to book and change appointments, pay for sessions with my physio etc.
Power Diary has not disappointed me at all now as a business owner. The set up was extremely easy and most of the features are self-explanatory. If they are not clear to you then Power Diary have a video for it. Honestly, there is a video for everything. Not only that but the dedicated customer service team replied to my only query within 15 minutes. I only had the query as I had not clearly looked at the video!
I love the simplicity of the booking features, the instant and fully amendable documents, email templates, invoice templates. You can communicate with your clients with a quick email, text message reminders at a very limited cost, and also they offer Telehealth light which suits my needs. The video service is perfect and all clients report that it is very simple to use with no additional software to be downloaded.
August 5, 2024
Power Diary feels like a community.
We have been using Power Diary for a few months now. Power Diary feels like a community. The regular webinars are informative and enjoyable. The people behind Power Diary have been accessible and responsive when we needed help. It has been great to see updates and improvements in real time. No practice software will be perfect or meet everyone’s needs but using Power Diary means I don’t feel like I am shouting into a void when I need help with something.
August 5, 2024
I love having the icd10 codes available…
I love having the icd10 codes available on PD. The billing system and SMS are also very easy to use.
July 1, 2024
Reply from Zanda (formerly Power Diary)
Hi Kathleen, thank you for your review, we are happy to hear that Power Diary has equipped you with the necessary tools to manage clients diagnosis codes, billing and communication. Please do not hesitate to reach out to support@powerdiary.com any time you need assistance with anything.
Warm regards, Irina
Easy to use
Easy to use, very cost effective and takes the stresses out of following up appointments. It’s really improved my show rate
July 11, 2024
Reply from Zanda (formerly Power Diary)
Hi Laurie, thank you so much for your positive feedback! We're thrilled to hear that Power Diary has made managing appointments easier and more cost-effective for you. It's great to know that it has helped improve your client attendance rates as well. If you ever have any questions or need further assistance, please don't hesitate to reach out at support@powerdiary.com.
Warm regards, Irina.
Power Diary is the bomb
Power Diary is awesome, it takes over so many functions I had to do manually previously. I like how customisable, user friendly and intuitive it is!
July 7, 2024
Reply from Zanda (formerly Power Diary)
Hi Nathan, thank you for your wonderful review! We're delighted to hear that Power Diary has taken over many manual functions for you and that you find it customizable, user-friendly, and intuitive. Your feedback means a lot to us and motivates us to keep improving.
If you ever need any assistance or have questions, please feel free to reach out at support@powerdiary.com. Thank you for choosing Power Diary! - Irina
A Comprehensive Management System with…
A Comprehensive Management System with many useful functions.
July 8, 2024
Reply from Zanda (formerly Power Diary)
Hi Katherine, thank you for your positive review! We're thrilled to hear that you find Power Diary to be a comprehensive management system with many useful functions. Your feedback is greatly appreciated and encourages us to continue enhancing our features to better serve you.
If you ever have any questions or need assistance, please don't hesitate to reach out at support@powerdiary.com. Thank you for choosing Power Diary! - Irina
Just moved to PD
I moved to Power Diary a couple of months ago and, having trialled several different platforms, this one is by far the best for my sole trader UK counselling practice. Even in the short time that I have been with PD, they have made some significant improvements. The things I especially like are the automated emails to chase up payments, the ease with which you can send invoices and manage payments (I'm not so fond of the 55p that PD charges for every transaction, on top of the Stripe fees), and the calendar filters so you can see if there are any outstanding notes or unpaid invoices. You can also set your own flags and filter on these. The icons on the calendar view mean that you can see a lot of information on one screen. Navigation is also extremely simple and intuitive. PD is a complicated system, although easy to learn, and so it is probably capable of much more than I realise even now. I have no plans to leave!
July 5, 2024
Reply from Zanda (formerly Power Diary)
Hi Angela, thank you for sharing your positive experience with Power Diary! We're thrilled to hear it's the best choice for your sole trader UK counselling practice and that you've noticed significant improvements in Power Diary since you joined us.
We're glad you find the automated payment emails, ease of managing invoices, and calendar filters helpful. We understand your concern about the transaction fee and will consider this in future evaluations.
Your feedback on navigation and system capabilities is greatly appreciated. We're always working to enhance our features and support your practice.
Thank you for being part of the Power Diary community. If you need any assistance, we're here to help!
Warm regards, Irina
Great for small-medium practices
Zanda (formally Power Diary) is an excellent practice management solution for small to medium businesses. It has allowed us to grow from a sole practitioner five years ago to a team of over 20 today. It has great customer support and is generally easy to use.
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Update since my original review: Since I originally wrote this review, the team has been focusing much more on meaningful features and actively taking feedback from the community, which has been amazing to see. We are really optimistic about the direction they're heading, and with many of the recent improvements, we feel we can finally rate this platform 5/5. As of September 2025, they've added API support to their roadmap, so we're quietly optimistic that many of these integration limitations for larger practices will be resolved.
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While Power Diary constantly updates and improves, I previously wanted to see a stronger focus on creating fully-formed, genuinely useful features rather than just "reskinning the platform." The automation feature initially felt very half-baked (why wasn't pre-appointment automation included in the initial launch?!), and the launch of a feature that lets you send default emails depending on whether an invoice was paid or not didn't work with Medicare (it says the invoice is unpaid, despite it being bulk-billed) - also half-baked at the time.
The client portal remains an area that needs upgrade. It's great for one client to see one practitioner, but if you're a parent who sees a psychologist and your daughter sees a different psychologist - well, you need two separate accounts. And if one client sees a psychologist and a naturopath at the same practice, they can only book with one! Even little things like being able to sort by type of appointment, who the appointment is for, or changing your password while logged in aren't options.
Our biggest limitation as we've grown has been the lack of integrations. It won't act as a CRM, connect to our helpdesk, and only supports one payment processor and accounting program. They also don't support enterprise-based SSO (i.e., Azure AD). While we'd still like to see stronger focus on medium-large practices and features that benefit them (integrations, AAD SCIM etc), the recent shift toward community-driven development and the addition of API support gives us real hope for the future.
Overall, despite my gripes, it's been an excellent tool for our practice, and I can wholeheartedly recommend it to any small or medium healthcare practice - just be aware that you might find some interesting quirks as you grow. The recent improvements in their development approach make me even more confident in this recommendation.
June 12, 2024
Unprompted review
Reply from Zanda (formerly Power Diary)
Hello, thanks so much for coming back and updating your review! We love hearing how Zanda has supported your growth over the years, and it’s great to know the recent improvements are making a real difference for your team.
We’re also excited about the API being on the roadmap and what that will mean for integrations going forward. Really appreciate your feedback and support — it helps us keep moving in the right direction.
Warm regards, Irina from Zanda Team
___
Hello, thank you for your detailed and thoughtful review of Power Diary. We're thrilled to hear that our platform has supported your growth from a sole practitioner to a team of over 20! It's fantastic to know that our customer support and usability have met your expectations.
We appreciate your feedback on areas where we can improve, including the automation feature, email functionalities with Medicare, and the client portal are invaluable and we will pass them to our product team for consideration.
Thank you once again for your comprehensive review and for recommending Power Diary to other practices. Your insights are crucial for our continuous improvement, and we're committed to making Power Diary an even better tool for all our users.
Warm regards, Irina.
Power Diary is working well!
Power Diary is working well for what we wanted it to do. I was impressed when I had a product improvement that Power Diary let me know when that improvement was made. Thanks Power Diary!
June 21, 2024
Reply from Zanda (formerly Power Diary)
Hi there, thank you so much for your positive review! We're thrilled to hear that Power Diary is meeting your needs and that you were impressed with our responsiveness to your product improvement suggestion. Our team is dedicated to continuously improving the platform based on valuable feedback from users like you. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support! - Irina
Powerdiary is an excellent resource to…
Powerdiary is an excellent resource to have. It is easy to set up and use. It is very efficient for scheduling appointments and it makes writing notes as easy as can be. Powerdiary has exceptional customer support which is quick and very effective at solving any issues that arise. Powediary makes billing and invoicing seamless. The automates appointment reminders is an excellent tool that Powerdiary incorporates. Overall, Powerdiary is a reliable and easy resource which I highly recommend and will continue to use in daily practice.
June 14, 2024
Reply from Zanda (formerly Power Diary)
Hi Wilson, thank you for your wonderful review! We're delighted to hear that Power Diary has been an excellent resource for your practice and that you find it easy to set up and use. It's great to know that our scheduling, note-taking, billing, and invoicing features are meeting your needs so effectively.
We’re especially pleased that our automated appointment reminders and exceptional customer support have made a positive impact on your experience. Your recommendation means a lot to us, and we’re grateful for your trust and continued use of Power Diary in your daily practice.
Thank you again for your kind words. If you ever have any questions or further feedback, please feel free to reach out at support@powerdiary.com
Thank you, and warm regards - Irina.
Reply from Zanda (formerly Power Diary)
Hi Annette, thank you for your kind words and a great review! We are glad to hear that you enjoy using Power Diary and that our team are providing the support you need. - Irina
I love Power Diary
I love Power Diary! It's so convenient and easy for my clients! They get reminders and making notes is so easy with so many templates to choose from.
June 6, 2024
Reply from Zanda (formerly Power Diary)
Hi Lisa, thank you for your fantastic review! We're delighted to hear that you and your clients find Power Diary convenient and easy to use and it's great to know that the reminder feature and note templates are making a positive difference for you. If you ever have any questions or need assistance, please feel free to reach out. - Irina
The Real
I love most everything about Power Diary. Super easy to use and has made our client management more efficient. The only changes I would like to see is greater task function and more control over field naming and population.
June 6, 2024
Reply from Zanda (formerly Power Diary)
Hi Demetrius, thank you so much for your kind words about Power Diary! We're thrilled to hear that it has made your client management more efficient and that you find it easy to use. We are grateful for your feedback about the task function and field control and will pass it to the product team.
Thanks again for sharing your thoughts, and please don't hesitate to reach out if you have any more ideas or questions! - Irna
What I like about Powder Diary is the fields in which a practioners need to run their private practice that will enhance data collection and inputting of clinical records, invoicing, scheduling.
What I like about Powder Diary is overall it is easy to navigate this platform. However, the steps could be more streamlined for practitioners to get from one page to another. Otherwise, it is a great platform and I have seen how feedback is being taken on board to enhance the experience of organisations, service user and practitioners who use Powder Diary.
May 24, 2024
Reply from Zanda (formerly Power Diary)
Hi Vanesha, thank you for sharing your positive experience with Powder Diary! We're thrilled to hear that you find the platform easy to navigate and appreciate the various features designed to enhance data collection, clinical records, invoicing, and scheduling for practitioners.
We also value your feedback regarding the navigation steps. Our team is constantly working on improvements, and your input helps us streamline the process even further. It's great to know that our efforts to incorporate user feedback are noticed and appreciated by our community.
If you have any specific suggestions or further feedback, please feel free to reach out. We're here to ensure Powder Diary continues to meet your needs effectively.
Thank you once again for your thoughtful review! - Irina
Lots of options
Very comprehensive and a big variety of options of scheduling and documentation options!
May 21, 2024
Reply from Zanda (formerly Power Diary)
Hi Grace, thank you so much for your positive feedback! We're thrilled to hear that you find Power Diary scheduling and documentation options comprehensive and varied. It's great to know that our efforts to provide a wide range of features are making a positive impact for you. If you have any further suggestions or need assistance with anything, feel free to reach out to support@powerdiary.com. We're here to help! - Irina
Resolve U
I'm a small one man practice and I find the package very intuitive. My clients love the reminders that they get.
May 18, 2024
Reply from Zanda (formerly Power Diary)
Hi Clive, thank you so much for your positive feedback! It's fantastic to hear that you find Power Diary intuitive and that your clients appreciate the reminders. We're committed to making your practice run smoothly and efficiently, so knowing that our features are making a difference for you is incredibly rewarding.
If you have any suggestions or need further assistance, please don't hesitate to reach out.
Warm regards, Irina.
My experience so far has been wonderful…
My experience so far has been wonderful due to the wealth of information and support provided. From recorded webinars, topic guide pages, to in real time chat with a real person. I have experienced respectful interactions with support staff and feel totally supported as I build my private practice.
May 17, 2024
Reply from Zanda (formerly Power Diary)
Hi Sherrie, thank you so much for your kind words! We’re thrilled to hear that you’ve had a wonderful experience with our services. Providing abundance of information and support is at the heart of what we do, and it’s great to know that our recorded resources and live chat with our support team have been helpful for you. We’re equally pleased to hear about your positive interactions with our support staff.
If you ever need further assistance or have any suggestions on how we can improve, please don’t hesitate to reach out. We’re here for you every step of the way! - Warm regards, Irina
Fast and effective customer support
Generally I have found power diary to be very user friendly with lots of short videos to instruct me on how to use all of the functions of the site. However, I was stuck on one issue, sent a question via online messenger and within a couple of hours had the correct solution with a link for full instructions. The low cost and ease of use is keeping me loyal to this site for my single practitioner counseling practice.
May 14, 2024
Reply from Zanda (formerly Power Diary)
Hi Dawn, thank you so much for your wonderful feedback! We're delighted to hear that you find Power Diary user-friendly and that our instructional videos have been helpful for you. It's fantastic to know that our support team was able to quickly assist you with your query.
We aim to make Power Diary an affordable and efficient tool for practitioners like yourself, and it's rewarding to hear that the cost and ease of use are keeping you loyal to our platform.
If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help you get the most out of Power Diary.
Warm regards, Irina.
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