I had a very frustrating experience with Zappy Health’s billing and cancellation process. I originally signed up on March 6, 2026, believing I was making a one-time payment. I did not knowi... See more
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100% Satisfied-Great customer service, easy appointments, great products. As a person who needs this medication and doesn’t have a normal situation this company has been able to help me and I am extre... See more
Company replied
Well, the first thing I noticed was how EASY it was to find info re: cost of meds, plans and membership (some sites make you search for their prices, others have surprise membership fees). The sign u... See more
I have used a few compound providers and Zappy by far is the most professional provider I've encountered yet. Their website is extremely user friendly and provide a great deal of content regarding the... See more
Company details
Written by the company
At ZappyHealth.com, we're revolutionizing the journey to weight loss with a comprehensive, science-backed approach that caters to the unique needs of each individual. Our platform is designed to empower you with the tools, resources, and support necessary to achieve your weight loss goals in a healthy, sustainable way. From personalized nutrition plans and tailored workout routines to one-on-one coaching and community support, we offer a holistic solution to weight management. Understanding that weight loss is a deeply personal and often challenging journey, we emphasize a compassionate, motivational environment. Our team of certified nutritionists, fitness experts, and health coaches work closely with you to develop a plan that fits your lifestyle, preferences, and medical history. With ZappyHealth.com, you're not just adopting a diet or exercise regimen; you're embracing a healthier lifestyle. Our innovative platform leverages the latest in health technology, providing interactive tools and trackers to monitor your progress, nutritional guidance, and educational resources that demystify weight loss. Whether you're looking to shed a few pounds, embark on a significant weight loss journey, or simply adopt healthier habits, ZappyHealth.com is your partner every step of the way, offering a path to success that is as rewarding as it is effective. For more information, please visit our website
Contact info
7660H Fay Ave, Suite 504, 92037, LA JOLLA, United States
- 866-719-2779
- solutions@zappyhealth.com
- zappyhealth.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Zappy Health
Thank you for your positive feedback! We're thrilled to hear that your experience with Zappy Health has been great so far, and we appreciate your trust and support as a new user. Your feedback is valuable and helps us continue improving our services.
Reply from Zappy Health
Thank you so much for your kind words! We're thrilled to hear that you appreciated our availability and quick response. Your feedback is invaluable and helps us continue to improve our services.
Quick turn around time!!
January 8, 2025
Reply from Zappy Health
Thank you for your kind words! We're thrilled to hear that you were pleased with our quick turnaround time. Your feedback is incredibly valuable and helps us continue to improve our services.
Ease of use as well and information…
Ease of use as well and information provided. Enjoyed having the ability to complete virtual visits and feeling like I have a sense of control in this weight loss battle.
December 31, 2024
Unprompted review
Reply from Zappy Health
Thank you so much for your kind words! We're delighted to hear that you found our platform user-friendly and informative, and that our virtual visits have empowered you in your weight loss journey. Your feedback is invaluable to us as we strive to continuously improve our services.
Reply from Zappy Health
Thank you for your positive feedback! We’re grateful for your support and thrilled to hear that your experience with Zappy Health has been good so far. Your feedback is invaluable in helping us continue to improve.
Reply from Zappy Health
Thank you so much for your glowing review! We're thrilled to hear you had an excellent experience with our service, and your positive feedback motivates us to continue improving and delivering the best care possible.
Reply from Zappy Health
Thank you so much for your review! We're thrilled to hear you found Zappy Health helpful, and we greatly appreciate your feedback as it encourages us to keep improving.
Reply from Zappy Health
Thank you so much for your kind words! We're thrilled to hear you appreciated our fast response and found our webpage informative. Your feedback is invaluable in helping us continue to improve.
A company with a caring, personal touch
Initially there was a glitch with my payent but the customer support I received to fix this was both timely and terrific. Haizel, the customer service representative I worked with, was super attentive, caring, and responded immediately. She understood perfectly how to follow up on my questions and concerns. I also really loved her personal touch--she was authentic and extremely helpful in all of her communication with me. I felt "seen" and heard, which gave me enormous confidence in Zappy as a thoroughly professional company, a business with a heart, which is not something one experiences with the majority of online services. I enthusiastically recommend Zappy's personal touch, something that is especially important for those of us who need encouragement and suppport in pursuing our weight loss and health goals. I am grateful and very excited to start my course of medication.
January 6, 2025
Unprompted review
Reply from Zappy Health
Thank you so much for your heartfelt review! We're thrilled to hear that Haizel was able to provide you with attentive and caring service, making you feel seen and supported. Your feedback is invaluable in helping us maintain our personal touch, and we're delighted to be part of your health journey.
Great Customer Support
Very happy with the company and their products, customer service is great making the online ordering experience easier.
January 6, 2025
Reply from Zappy Health
Thank you so much for your kind words! We're thrilled to hear that you’re happy with our products and that our customer service made your online ordering easier. Your feedback is invaluable in helping us continue to improve!
I did not need to lose a lot of weight
I did not need to lose a lot of weight, but felt trapped for years in a spot I didn't feel was healthy enough for my well being. I had read many reviews and decided to give Zappy my business. I lost the needed weight and feel so much the better for it. I received all of my medication on time. I do feel this company has a high regard for each client they treat. They deserve the 5 star rating and I highly recommend them.
January 6, 2025
Unprompted review
Reply from Zappy Health
Thank you for your wonderful review! We're thrilled to hear that Zappy Health helped you achieve your health goals and that you felt well-supported throughout your journey. Your feedback is invaluable and inspires us to continue delivering exceptional service to all our clients.
Excited to make this journey
I’m excited to start this journey to become healthier
January 6, 2025
Unprompted review
Reply from Zappy Health
Thank you so much for your positive feedback! We're thrilled to be part of your journey towards better health, and your excitement inspires us to continually improve and support our customers.
Dissatisfied
They changed their pharmacy and it does not ship to my state so they said they issued my refund on Dec 24, 2024. As of today January 6, 2025 my bank has no record of a refund being issued or in the processing stage - nothing. However zappy health assured me on Jan 4 that they could confirm that my refund was issued on their end and to contact my bank. I still am waiting for zappy to tell me where my money is. The bank don’t see it anywhere / zappy said we refunded it on their end. Who is telling the truth as they see it? I just want my refund so I can order my medication from a place that services arkansas. I’m at a stand still and am very very angry and anxiety ridden which isn’t good for someone who already struggles with ptsd and severe anxiety.
January 6, 2025
Unprompted review
Reply from Zappy Health
We’re truly sorry to hear about the challenges you’ve been experiencing, and we completely understand how frustrating and overwhelming this must be, especially when dealing with something as essential as your medication. Please know we’re here to help.
To clarify, while we don’t have any patient with the name of Lee Bolton, we are committed to resolving your concern. We’d like to escalate this matter immediately and verify all the details to ensure you receive the assistance you need. Please contact us directly so we can review your case and confirm the details.
We deeply appreciate your patience and understanding, and we’re here to support you every step of the way.
Reply from Zappy Health
Thank you so much for your kind words! We're thrilled to hear that you found the approval process swift and efficient, and your feedback encourages us to continue improving our services.
They advertise They have monthly…
They advertise They have monthly subscription but yet they don't provide me with that option. I've already told them, I'm on a fixed income. I can't afford to pay for a 3 subscription @ 599 or 600. I might as well stay pleasantly plump. It doesn't seem like they really want to help my __t __s .
😭
December 27, 2024
Reply from Zappy Health
Hey Judith, so sorry for that ! We offer the monthly subscription and this is our most popular option actually! As a matter of fact, your invoice is already for the monthly subscription at the monthly rate, so we are a bit perplexed by your comment
Reply from Zappy Health
Thank you so much for your kind words! We’re thrilled to hear that you found it easy to get started with Zappy Health. Your feedback helps us continue to improve and provide a seamless experience for our users.
Hard to connect with anyone from the…
Hard to connect with anyone from the company for help or questions.
First vial was all saline and no refund or response from zappy or pharmacy they used when they are both fully aware of the messups ...so so may consumers paid for fake vials and achieved nothing but Iitching and bloating. Then zappy said we could have the vials tested outselves and contact the pharmacy ourselves when we paid zappy! No one seems to care. Zappy claims they are working through it all and not their fault but offering no solution or refund - they are quick to charge cards though for coming months as if all is normal . Total crap
January 5, 2025
Unprompted review
Reply from Zappy Health
We are deeply sorry to hear about your experience and the challenges you’ve faced. Your frustration is completely understandable, and we sincerely regret that our service has not met your expectations.
We take concerns about medication quality and customer support very seriously. Upon learning of issues with one of our former pharmacy partners, Ousia Pharmacy, we immediately ceased our relationship with them. We have reached out to Ousia Pharmacy, and they communicated that they do not agree with the Department of Health's allegations and do not believe there was any impact on the medications they provided to patients. However, we understand that this does not resolve the distress caused by the situation, and we apologize for any lack of clarity or support during this time.
If you have concerns about the medication you received, you can contact Ousia Pharmacy directly for additional information at https://www.opcrx.us/contact, via email at sales@opcrx.us, or by phone at 888-220-8728.
We recognize the importance of timely responses and solutions, and it’s unacceptable that you’ve felt unheard. Please know that we are actively working to address these challenges and improve our communication and support processes.
I’m so happy with Zappy
I’m so happy with Zappy. I have been using their medications for 10 weeks now and have had great weight loss results.
Zappy has been right there to assist in any questions I have and are always pleasant to deal with.
I would highly recommend for your medication needs!
January 5, 2025
Unprompted review
Reply from Zappy Health
Thank you so much for your kind words and recommendation! We're thrilled to hear about your great weight loss results and are glad our team has been able to assist you with any questions. Your feedback is invaluable to us.
Ready to feel good again
I have been looking at different programs to start my weight loss journey And this has by far been the easiest and most flexible . I’m excited to start!!
January 5, 2025
Reply from Zappy Health
Thank you so much for your kind words! We're thrilled to hear that you found our program to be the easiest and most flexible option for your weight loss journey. Your excitement is contagious, and your feedback helps us continue to improve. Best of luck on your journey to feeling good again!
I liked the ease of feeling out the…
I liked the ease of feeling out the questionnaire. I didn't feel judged or trapped into anything
January 5, 2025
Reply from Zappy Health
Thank you for your kind words! We're thrilled to hear that you found the questionnaire easy and felt comfortable without feeling judged or trapped. Your feedback is invaluable in helping us continually improve our services.
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