ZAVA (France) Reviews 8,772

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I contacted ZAVA because I had a few questions about using their services, as I’m not fluent in French and wanted to be sure I understood everything clearly. My call was answered by Flavien, who is bi... See more

Company replied

Rated 5 out of 5 stars

Super service. 1st time used - really easy. Very efficient. No problem at pharmacy in France, prescription in French and didn't have to pay for medication. Covered by standard healthcare here. THA... See more

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Rated 5 out of 5 stars

Got the prescription within the hour whereas there was no emergency // reliable // the only is to find out the pharmacy that accepts the "web doctor"'s prescription 👍👍👍👍 Wish you could expand... See more

Company replied

Rated 5 out of 5 stars

What can I say about this doctor service. From Emma (Dr. Albe-ly and Roche) to all the doctors, everyone is very professional, and very responsive to all of my concerns. I would not hesitate in rec... See more

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Company details

  1. Doctor

About ZAVA (France)

Written by the company

Consultations médicales en ligne avec délivrance d'ordonnance si nécessaire, par nos médecins habilités.

Téléconsultations sans face-à face, sans rendez-vous, sur la base d'un questionnaire de santé et d'échanges écrits avec nos médecins. Retour du médecin en moins de 3h ouvrées si nécessaire.

Sujets de santé pour lesquels il est possible d'accéder à une téléconsultation sur ZAVA : Dysfonction érectile, Contraception, Cystite, Obésité, Dépistage et traitement ISTs, Problèmes de peau, Hirsutisme, Perte de cheveux, diagnostic sur photo etc.

ZAVA est un service d'Health Bridge Medical Ltd, société enregistrée en Irlande sous le N°648769.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

Is being a good experience

Is being a good experience. The team of doctors are very reactive and I like that they gave me good information that I can read at my own pace, they follow up very well.

July 13, 2025
Rated 5 out of 5 stars

Quick, Professional and Reassuring Service

ZAVA offers a quick, affordable, and secure service. A proper medical basis was required before my prescription was approved, which I found very reassuring. I received access to my medication within 36 hours, though I believe a faster service is available if needed.

What I’ve particularly appreciated is the consistency and professionalism of the follow-up care. I’ve always been contacted by the same doctor—not a chatbot—and the messages are clearly thoughtful, covering general usage and tracking progress over time. It’s a service I trust and will continue to use.

June 7, 2025

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