Footasylum PLC Reviews 

I have to say this is the jackets on this page look lovely but DO NOT order of this page I have been waiting nearly two months for my jacket and still hasn’t came I emailed them 3 times and I have had no reply, what a joke of a website

Great Delivery updates where ur package is and how it's doing

I wanted a Nobis or Canada Goose parka but couldn't justify spending over £1000 on a big outdoor winter leisure coat so after researching I opted for a black Zavetti Canada Turveno Hooded Parka Jacket at £119.00. I ordered it on a Sunday afternoon and it was delivered 18 hours later on Monday morning with standard free delivery. I am so impressed with the amazing speed of delivery and must say that this is a real quality coat. Maybe a little on the heavy side but looks and feels amazing. Really warm too and will be perfect for sitting watching winter football when we're allowed back into the stadiums. Would definitely recommend the Zavetti brand.

Poor customer service. I ordered a coat for £99 at the start of November however the coat was damaged. I contacted customer service and they informed me that if I return the coat the will send out another one. However once I proved my return they said they were unable to do so and told me to purchase a new coat. The coat had gone up by £20 in price and I told them it was unfair to pay an extra £20 because of something that was their fault and they agreed and informed me that they would provide me with a refund of my initial £99 and the £20 difference. Well I’ve only received the £20 and it’s been well over 2 weeks since they promised to give my money back. I’ve been emailing them everyday and receiving no response. Been unable to call them as their phone lines are off. I’ve had enough even considering taking them to small claims court as it’s not the amount of money it’s the principle.

SAVE YOUR MONEY! DO NOT PURCHASE FROM HERE UNLESS YOU WANT YOUR HARD-EARNED MONEY STOLEN!

Edit: after disputing with the company for over a month, 3 weeks of being ignored and contacting the bank, I have finally received a refund on 29/12/20. I still wouldn’t recommend supporting such an unprofessional business. Their products may look good but u don’t want to risk potentially losing your money if something goes wrong.

Ordered on the 30th November still not arrive and can’t get hold of them

Ordered a £109 coat no email to say ordered no email to say dispatched no email or card from either zavetti or courier am now without my daughters coat and can’t get thou to them it’s a joke don’t buy from her stick to shops

NEVER POSTED MY ITEM & UNABLE TO CONTACT THEM
Same as the previous comment, have not sent my item, have not replied to my emails, cannot get hold of them via phone!! Been 9 days now!
Do not buy from them!!

Do not buy from them, they did not sent my item, 14 days now, unable to contact them or get back my money, buy from (Super-dry) a waste of time and money

Ordered late Saturday night and was delivered Monday morning with standard delivery. Very impressed, great quality coat from zavetti and looks and feels amazing. I did read some bad reviews about customer service etc. But took a risk and defiantly was worth it. Would recommend the brand.

Ordered tops and gillet for teenage son who loves Zavetti jeans. The brand is reasonably priced, very good quality and often mistaken for far more expensive luxury brands. Ordered Saturday, arrived Monday.

Wow what a gorgeous winter heavy parka I got for my son it was really heavy and thick, fantastic quality and here in 2 days.
I could do with one the same for my other son who is autistic as I feel it would be beneficial to help him with his sensory issues but couldn't afford one just now.
I would highly recommend one to anyone... so much so I've put the link to the coat on my Facebook for others to see.

Terrible. I ordered a coat and I emailed them to complain about the quality. They did not reply. I couldn't physically return it to them for a full refund as I was abroad.

It is now long gone since I ordered. I still do not have an answer.