The parcel never arrived. It was sent to sender and I still don't have my refund. However, the assistance team reacted quickly when I reached out to them, so I had an overal good experience!
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See what reviewers are saying
I love those blankets, they are lightweight, warm, super pleasant to touch, have lots of different nice colours and patterns, and the most important you’re not sweating under, and it doesn’t cause any... See more
Company replied
Website. Believed to have ordered also matching pillows but something must have gone wrong. I could have known something went wrong by looking at the price but a prompt like "do not forget to order... See more
Company replied
I have had a Zelesta duvet ( 200 x 220) for over a year. I still use it as extra for the nights when it gets really cold as it is always ready to use within seconds without having to bother about a d... See more
Company replied
Company details
About Zelesta Nederland
Written by the company
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Contact info
Amersfoortsestraat 65, 3769AE, Soesterberg, Netherlands
- +31 850 601 197
- info@zelesta.nl
- zelesta.nl
Ervaar zelf het gemak van Zelesta
4.3
Excellent
66K reviews
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I always forget the discount
I always forget the discount, gives me a bad experience….
April 3, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Netty,
Thank you for your message. We’re sorry to hear that forgetting the discount has left you with a less positive experience – that’s definitely not what we want.
hould this happen again in the future, feel free to reach out to us via the live chat on our website. We’ll gladly look into what’s possible.
Warm regards,
Team Zelesta
Everything great!
Great quality and so pretty prints :)
Customer service also on high level.
March 23, 2025
Reply from Zelesta Nederland
Dear Kinga,
Thank you for your kind words – we’re so happy to hear that you’re pleased with both the quality and the service!
This is exactly what we aim for, and we’ll be sure to pass your compliment on to the team – it will definitely brighten their day.
If you ever need anything in the future, don’t hesitate to reach out via the live chat on our website.
Warm regards,
Team Zelesta
Finally nice way to sleep
I order one just to try was perfect, then i order the second one. Now there is sale 1+1 so i have just ordered two more..
Good quality, easy to wash, dry very easily,
It is warm enough, just curios wat would be in the summer, for now i am very happy.
Hooping to win soon 🤗
March 31, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Alejandra,
Thank you so much for your lovely message! We’re thrilled to hear that you’re so happy with your purchase – from one to four, that says it all!
Great to know you find the quality good, and that the duvets are easy to wash and dry. They’re designed to be breathable as well, so we hope they’ll be just as comfortable during summer.
If you have any questions, we’re always here for you via the live chat on our website.
Warm regards,
Team Zelesta
Excellent website and very customer…
Excellent website and very customer friendly
March 30, 2025
Unprompted review
Reply from Zelesta Nederland
Beste van Peer,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our website and customer service. We always strive to make shopping as easy and enjoyable as possible.
If you ever need anything, don't hesitate to reach out. Thanks again! 🌟
Kind regards,
Team Zelesta
They are so nice!
They are thinner than we expected, but once you get used to it, it is really nice. Now my kids wanted one, so I ordered the 4-seasons ones for them. I (they) wish there were more designs for kids in the age of 8-12.
March 25, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Ilse,
Thank you so much for your feedback! We understand that the duvets might feel a bit thinner than expected at first, but we're happy to hear that once you got used to it, you found them really nice.
Your suggestion about having more designs for children aged 8–12 is very valuable, and we’ll definitely keep it in mind for the future.
If you have any further questions, feel free to reach out via the live chat on our website – we’re happy to help!
Warm regards,
Team Zelesta
Multifunctional!
We use Zelesta at the campsite, for our guests and now also for our son when we are working on the dry nights.
Easy to wash it in the washing machine and it's dry very quick!
March 24, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Marthe,
What a wonderful review – thank you so much! We're truly happy to hear that you're enjoying the convenience of our duvet. No more hassle with covers and easy to wash – more time for yourself and a tidier, more relaxing feeling.
If you have any questions, feel free to reach out to us via the live chat on our website.
Wishing you lots of comfort and restful nights!
Warm regards,
Team Zelesta
Great quality!
March 21, 2025
Unprompted review
Reply from Zelesta Nederland
Beste Joyce,
Wat fantastisch om te horen dat u zo tevreden bent! Bij Zelesta zetten we kwaliteit altijd op de eerste plaats. Onze dekbedden zijn niet alleen ontworpen voor ultiem slaapcomfort, maar ook om jarenlang mee te gaan – een investering in uw nachtrust. Elk detail, van de ademende stof tot de luxe vulling, is met zorg geselecteerd om uw slaapervaring naar een hoger niveau te tillen.
Heeft u nog vragen of tips nodig om alles uit uw dekbed te halen? We staan voor u klaar via de live chat op onze website.
We wensen u eindeloos veel heerlijke nachten toe!
Met vriendelijke groet,
Team Zelesta
Good experience
Warm in winter, fresh in summer.
Easy to order, perfect price.
March 16, 2025
Unprompted review
Reply from Zelesta Nederland
Beste klant,
Wat heerlijk om te horen dat u zo tevreden bent! Bij Zelesta geloven we dat een goede nachtrust begint met aandacht voor de kleinste details. Daarom zijn onze dekbedden ontworpen met ultiem comfort en duurzaamheid in gedachten, zodat u nacht na nacht zorgeloos kunt genieten. Uw positieve ervaring bevestigt dat we goed bezig zijn – hartelijk dank voor uw vertrouwen!
Heeft u nog vragen of kunnen we iets voor u betekenen? Stuur ons gerust een bericht via de live chat op onze website.
We wensen u nog vele comfortabele en ontspannen nachten toe!
Met vriendelijke groet,
Team Zelesta
No hassle to make the bed! Easy!!
I A while ago I also bought a comforter at Zelesta. And I like it so much that I bought 2 more! Nice and easy and above all no hassle to make the bed.
March 13, 2025
Unprompted review
Reply from Zelesta Nederland
Beste Martijn,
Wat heerlijk om te horen dat u zo tevreden bent! Bij Zelesta geloven we dat een goede nachtrust begint met aandacht voor de kleinste details. Daarom zijn onze dekbedden ontworpen met ultiem comfort en duurzaamheid in gedachten, zodat u nacht na nacht zorgeloos kunt genieten. Uw positieve ervaring bevestigt dat we goed bezig zijn – hartelijk dank voor uw vertrouwen!
Heeft u nog vragen of kunnen we iets voor u betekenen? Stuur ons gerust een bericht via de live chat op onze website.
We wensen u nog vele comfortabele en ontspannen nachten toe!
Met vriendelijke groet,
Team Zelesta
Just fluffy ❤️
March 9, 2025
Unprompted review
Reply from Zelesta Nederland
Beste Michiel,
Wat een prachtige review, heel erg bedankt! Het is geweldig om te horen dat u blij bent met onze producten. We hopen dat u kunt genieten van een nachtrust die voelt als een mini-vakantie. Mocht u in de toekomst iets nodig hebben, laat het ons gerust weten via de live chat op onze website.
Droom zacht en slaap lekker!
Met vriendelijke groet,
Team Zelesta
My son loved light & warm bought 2 for…
My son loved it light & warm bought 2 for him easy wash easy dry no ironing
February 25, 2025
Reply from Zelesta Nederland
Dear Ciaran,
Your kind words truly make our day – thank you for that! The convenience of our duvet is exactly what Zelesta stands for: saving time, ensuring hygiene, and providing a perfect night’s sleep. No duvet covers, no hassle, just pure comfort.
If you have any questions, feel free to reach out to us via the live chat on our website.
Enjoy the simplicity and sleep well!
Best regards,
Team Zelesta
Good communication and fast delivery
Good communication and fast delivery. Good quality of goods. I'm happy.
March 6, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Marcel,
How wonderful to hear that you are so satisfied! At Zelesta, quality always comes first. Our duvets are designed not only for ultimate sleep comfort but also to last for years – a true investment in your restful nights. Every detail, from the breathable fabric to the luxurious filling, has been carefully selected to elevate your sleep experience.
If you have any questions or need tips on getting the most out of your duvet, we’re here for you via the live chat on our website.
We wish you endless nights of comfort and relaxation!
Best regards,
Team Zelesta
Great product
Great product , easy to use , quick delivery , easy to wash ,
March 2, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Customer,
Thank you for your kind words! We're happy to hear that you're satisfied with your purchase and the overall experience. Should you have any questions, feel free to reach out to us via our Live Chat.
Best regards,
Team Zelesta
Reply from Zelesta Nederland
Dear Dorty,
Thank you for your wonderful review! We're so happy to hear that you love the lightness, softness, and warmth of your duvet. We hope it brings you many cozy and comfortable nights!
If you ever have any questions, feel free to reach out to us at info@zelesta.nl.
Best regards,
Team Zelesta
Great service
I just want to say that the service is great,in delivery and if you call them there are friendly people to help you if you got a problem or to advise you.
February 25, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Pierre,
Thank you very much for this wonderful compliment! Our team always tries their best to make sure everything runs smoothly, and it's great to hear that it worked out for you too.
If we can help you with anything in the future, know that we are just one message away!
Kind regards,
Team Zelesta
Love them
They are very easy to wash and that is perfect, they feel very nice. I ordered 2 more because of that reason. The order came within 2 days, a lot faster than expected.
January 15, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Jane,
Thank you very much for your lovely words! At Zelesta, we are all about simplicity and comfort, and we are happy that you experience this too. It's nice to know that our duvet contributes to more convenience in your daily life. Do you have any questions or can we help with anything? Feel free to email us at info@zelesta.nl.
Enjoy the time you save and a great night's sleep!
Kind regards,
Team Zelesta
Good fabric
February 14, 2025
Unprompted review
Reply from Zelesta Nederland
Beste klant,
Wat fantastisch om te horen dat u zo tevreden bent! Bij Zelesta zetten we kwaliteit altijd op de eerste plaats. Onze dekbedden zijn niet alleen ontworpen voor ultiem slaapcomfort, maar ook om jarenlang mee te gaan – een investering in uw nachtrust. Elk detail, van de ademende stof tot de luxe vulling, is met zorg geselecteerd om uw slaapervaring naar een hoger niveau te tillen.
Heeft u nog vragen of tips nodig om alles uit uw dekbed te halen? Wij staan voor u klaar via info@zelesta.nl.
Wensen u eindeloos veel heerlijke nachten toe!
Met vriendelijke groet,
Team Zelesta
Clear website and a wide range
Clear website and a wide range. Easy to choose and order. Payment also easy. Fast delivery. Just a good experience. Next time back again to Zelesta.
February 18, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Jan,
thank you for your positive feedback, it really makes us happy to hear that you are satisfied! If there is anything we can help you with in the future, please do not hesitate to contact us at info@zelesta.nl. We are always at your service.
Kind regards,
Team Zelesta
I love the fabric
I love the fabric. The only thing I missed was that there were no pillowcases with my delivery. At some of the beds explicitly was mentioned "excl. pillow cases". This was not mentioned by my wonderbed, therefore I assumed they were inclusive.
February 16, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Vonne,
thank you for your feedback! Great to hear that you love the fabric. We understand that the missing pillowcases caused some confusion. If you have any questions, feel free to reach out to us at info@zelesta.nl.
Best regards,
Team Zelesta
Reply from Zelesta Nederland
Beste Esra,
bedankt voor uw positieve feedback, het doet ons echt goed om te horen dat u tevreden bent! Als er in de toekomst nog iets is waarbij we u kunnen helpen, aarzel dan niet om contact met ons op te nemen via info@zelesta.nl. We staan altijd voor u klaar.
Met vriendelijke groet,
Team Zelesta
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