The parcel never arrived. It was sent to sender and I still don't have my refund. However, the assistance team reacted quickly when I reached out to them, so I had an overal good experience!
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See what reviewers are saying
I love those blankets, they are lightweight, warm, super pleasant to touch, have lots of different nice colours and patterns, and the most important you’re not sweating under, and it doesn’t cause any... See more
Company replied
Website. Believed to have ordered also matching pillows but something must have gone wrong. I could have known something went wrong by looking at the price but a prompt like "do not forget to order... See more
Company replied
I have had a Zelesta duvet ( 200 x 220) for over a year. I still use it as extra for the nights when it gets really cold as it is always ready to use within seconds without having to bother about a d... See more
Company replied
Company details
About Zelesta Nederland
Written by the company
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Contact info
Amersfoortsestraat 65, 3769AE, Soesterberg, Netherlands
- +31 850 601 197
- info@zelesta.nl
- zelesta.nl
Ervaar zelf het gemak van Zelesta
4.3
Excellent
66K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very happy with the cover I bought
Very happy with the cover I bought. Delivery was quick and smooth.
January 26, 2026
Reply from Zelesta Nederland
Dear Michele Davison,
Thank you for your wonderful feedback! We're thrilled that the cover meets your expectations and the delivery was seamless.
At Zelesta, we focus on quality products and reliable service to make your experience as enjoyable as possible. Should you need anything else, we're here to help via WhatsApp on our website.
Met vriendelijke groet,
Team Zelesta
Reply from Zelesta Nederland
Beste Terry,
Dank je wel voor je review. Het spijt ons te horen dat het niet helemaal aan je verwachtingen voldeed. We waarderen je eerlijke feedback enorm en hopen dat we de volgende keer een 5-sterrenervaring kunnen leveren.
Met vriendelijke groet,
Team Zelesta
Its not breathable for a…
Its not breathable for a blanket.Advertisment is good but its not a good blanket that you ever had.also its not really warm en not fitted in my washjngmachine.
January 25, 2026
Reply from Zelesta Nederland
Beste SARA DALKOOHI,
Dank je wel dat je de tijd hebt genomen om je ervaring met ons te delen. Het spijt ons enorm dat het dekbed niet ademend aanvoelt, niet warm genoeg is en niet past in je wasmachine. We willen je graag helpen om dit op te lossen.
Stuur je ons je ordernummer en telefoonnummer naar review@zelesta.nl? We nemen zo snel mogelijk contact met je op.
Met vriendelijke groet,
Team Zelesta
Duvet and pillows are great
So far, the duvet and pillows I bought are great! Duvet is soft and keeps warm and the pillow has the right density for me. Great deal during the winter sales!
January 21, 2026
Reply from Zelesta Nederland
Dear Bruno André,
What a fantastic review – thank you so much! We're thrilled to hear that the duvet feels soft and cozy warm, while the pillow offers just the right support for you. Scoring a great deal during our winter sales is the cherry on top!
At Zelesta, creating better nights starts with products you'll love, and your feedback confirms we're on track. We hope it keeps delivering sweet dreams for many nights to come. If you ever need anything else, we're here via WhatsApp on our website.
Best regards,
Team Zelesta
It’s the best thing I have ever bought
It’s the best thing I have ever bought! I am a little person, I really don’t want to have anything else! Right on time and perfectly packet. It’s even more beautiful than on the site! I would recommend it to everybody!
December 12, 2025
Unprompted review
Reply from Zelesta Nederland
Dear Judith Maatje,
What an amazing review – thank you so much! We're over the moon to hear how perfectly it suits you, arrived right on time and even exceeded expectations in real life. Recommendations like yours make our day!
If there's anything else we can help with, just reach out via WhatsApp on our website.
Sweet dreams ahead!
Warm regards,
Team Zelesta
Reply from Zelesta Nederland
Dear Katja De Potter-Österblom,
Thank you for your wonderful 5-star review! We're thrilled to hear that our service and product quality made a great impression – that's exactly what we aim for at Zelesta.
Our team is proud of creating comfortable, high-quality bedding, and your feedback means the world to us. If you ever need anything else, feel free to reach out via WhatsApp on our website.
Warm regards,
Team Zelesta
I love those blankets
I love those blankets, they are lightweight, warm, super pleasant to touch, have lots of different nice colours and patterns, and the most important you’re not sweating under, and it doesn’t cause any allergies (I am highly sensitive allergic to dust and small particles). We now have only those blankets for everyone in our family and we love the concert that we don’t need a blanket case. It’s easily washable and fast drying.
January 17, 2026
Reply from Zelesta Nederland
Hi Iryna,
What a fantastic review – thank you so much! We're delighted to hear that our blankets have become the family favorite, delivering that perfect lightweight warmth, breathability, and allergy-friendly comfort without any fuss. No sweating, super soft to the touch, and effortless to care for – it's exactly what we aim for with our percale cotton and EcoCloud filling.
We hope they keep bringing you all those cozy, restful nights ahead. If you ever need anything else, we're here via WhatsApp on our website!
Best regards,
Team Zelesta
excellent ,
January 13, 2026
Reply from Zelesta Nederland
Beste MD Ashikuzzaman,
Wat een geweldige review, hartelijk dank! We zijn superblij om te horen dat alles uitstekend beviel. Bij Zelesta draait het om perfecte nachtrust, en uw feedback bevestigt dat we op de goede weg zijn.
Heeft u nog vragen? We staan altijd klaar via Whatsapp op onze website.
Met vriendelijke groet,
Team Zelesta
Nice design and soft touch
Nice design and soft touch. Hope it stays like this after washing
January 14, 2026
Reply from Zelesta Nederland
Dear Lola Torrome,
Thank you for your honest feedback! We're delighted you like the appealing design and comfortable feel. We fully understand your wish for it to hold up well after washing, and rest assured our premium materials are designed to keep it that way wash after wash.
We appreciate you sharing this and hope it leads to many restful nights!
Warm regards,
Team Zelesta
Super fantastic lekker warm 👍
January 12, 2026
Reply from Zelesta Nederland
Beste Derek Clarke Acaster,
Wat een fantastische recensie – het doet ons enorm plezier om te horen dat je het dekbed als zo heerlijk warm ervaart! Dat is precies waar we bij Zelesta voor staan: producten die voor pure comfort en ontspanning zorgen.
We wensen je nog vele fijne en warme nachten toe. Mocht je in de toekomst vragen hebben, dan staan we altijd voor je klaar via WhatsApp op onze website.
Met warme groet,
Team Zelesta
Excellent product and service.
Excellent product and service.
One comment. Can you do more colours in the Japandi series? A fresher blue and green?
January 22, 2026
Unprompted review
Reply from Zelesta Nederland
Dear Sarah Finn,
Thank you for your wonderful 5-star review—it truly makes our day to hear that you're enjoying our products and service! We always strive to provide the best experience, and your feedback means a lot to us.
We'll certainly keep your idea for fresher blues and greens in the Japandi series in mind as we continue to develop our collection, as customer suggestions help us innovate and improve.
Best regards,
Team Zelesta
Power quality for the price
I bought 4 3 of them was good quality and one was not really good very thin and not as picture, not worth the price . the other 3 was ok but still too expensive for the quality
January 7, 2026
Reply from Zelesta Nederland
Dear S. Ben Yahia,
Thank you for taking the time to share your thoughts with us. We're glad to see that three of the items generally met your standards, but we're truly sorry that the quality of one fell short, feeling thinner than expected and not matching the description.
Your feedback helps us continue improving, and we truly value your input to ensure better experiences for everyone.
Met vriendelijke groet,
Team Zelesta
Reply from Zelesta Nederland
Ester, thank you for your positive feedback on our product – it's always great to hear when customers enjoy what we offer!
We're delighted that you're happy with the quality and comfort, as that's something we put a lot of care into at Zelesta. Your words mean a lot to us and motivate the team to keep improving.
Met vriendelijke groet,
Team Zelesta
Poor Quality …
The company does excellent advertising for the brand. In the TV commercial, they look very soft and comfortable, but in reality, the quality is poor, and the pillows were almost flat within a week. I wouldn't recommend this brand to anyone. Improve the quality.
January 5, 2026
Reply from Zelesta Nederland
Dear L.P,
Thank you for taking the time to share your thoughts on your experience. We're pleased to hear that our advertising resonated with you, but we're truly sorry to learn that the quality of the pillows fell short of what you expected, especially with them losing shape so quickly.
Your feedback is valuable to us, and we'll certainly use it to focus on enhancing our products moving forward. We appreciate your honesty and hope this helps us provide a better experience for future customers.
Kind regards,
Team Zelesta
Zelesta you're the best
Zelesta you're the best, your blankets are on top I highly recommend
March 11, 2025
Reply from Zelesta Nederland
Dear Antoinette Tabyobe,
Thank you for your fantastic review – it's wonderful to hear how much you're enjoying our blankets and recommending them to others! At Zelesta, we're passionate about creating products that deliver exceptional comfort and quality, and your feedback truly inspires us to keep going.
If you ever have any questions or need assistance, feel free to reach out via WhatsApp on our website.
Met vriendelijke groet,
Team Zelesta
Good quality
Good quality. Quick delivery and fair prices. I got my first as a gift from my parents and just loved as it is same concept we have for blanket in my home country. I bought 2 extra after and if needed, would definitely buy more. Happy to have found this store.
January 3, 2026
Reply from Zelesta Nederland
Dear Fernanda Bortolussi,
Thank you so much for your wonderful review—it truly brightens our day! We're thrilled to hear that you're enjoying the quality and convenience of our products, along with the fast delivery and great value.
At Zelesta, we love knowing that our items can bring a sense of familiarity and comfort, just like a cherished favorite from home. If you have any questions or need recommendations for more, feel free to reach out via WhatsApp on our website—we're here to help.
Best regards,
Team Zelesta
Reply from Zelesta Nederland
EZEKIEL CUPID,
Thank you for your fantastic review – it's wonderful to hear that you're pleased with the speedy delivery and the high-quality product! At Zelesta, we're dedicated to ensuring every detail meets our customers' expectations, and feedback like yours truly motivates us to keep improving.
If you have any questions or need assistance in the future, feel free to reach out via WhatsApp on our website.
Best regards,
Team Zelesta
WonderPillow soft great choice
WonderPillow soft great choice. Ordered previously and it' s really as it said sleep likes an angel
January 1, 2026
Unprompted review
Reply from Zelesta Nederland
Dear Veerle Volders,
What a fantastic review – we're thrilled to hear that the WonderPillow has been such a great choice for you, providing that soft comfort and helping you sleep so peacefully. At Zelesta, it's incredibly rewarding to know our products are delivering the restful nights we aim for.
If you ever have any questions or need assistance in the future, our team is just a message away via our website.
Met vriendelijke groet,
Team Zelesta
Reply from Zelesta Nederland
Dear Juliana Santos,
Thank you for your wonderful review! We're delighted to hear that you're pleased with the high-quality material and the speedy delivery, as these are key aspects we focus on at Zelesta to ensure a great experience for every customer.
If you have any questions or need assistance in the future, feel free to reach out via WhatsApp on our website.
Met vriendelijke groet,
Team Zelesta
Reply from Zelesta Nederland
Bremluv,
Thank you for your positive feedback on our service—it's always rewarding to know we've met your expectations with prompt delivery. We're glad to have earned a 4-star rating and hope to impress you even more next time for that perfect 5 stars!
With kind regards,
Team Zelesta
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